The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The engine needed to be replaced. The dealer informed the contact that the engine was on backorder. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
2013 Hyundai Santa Fe Sport owner complaints
188 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 8 complaints shown
When driving on the high way, the speed at 60~65 MPH, check engine light came on 2~3 times, each time just lasted few seconds and acceleration probably could trigger check engine light on.
Hyundai santa fe engine recall. Please see attached explanation
While driving 55 MPH up a small incline my vehicle seemed to lose power. Since that moment the vehicle would not accelerate over 10 MPH. I was able to make it home while at idle speed. The dealership now believes the engine has failed and will know more after full investigation. The engine was replaced on previous recall and the 'new' engine is experiencing failure reported before a recall was ever issued. Seems to be a larger issue here and the manufacturer still not being held responsible nor are they accepting responsibility. The reviews on similar experiences make it hard to believe the issue was ever addressed and the manufacturer continues to put individuals and families lives in danger.
On november 14, 2017, I began hearing some knocking noise. About 15 minutes later, while driving on the highway, the santa fe sport stalled with no warning. I was in heavy traffic and it was a very dangerous situation, where people were honking and having to go around me. I was so scared. I was able to restart the car and decided to return home instead of going to my original destination. Ten minutes later, in heavy traffic, the same thing happened, the santa fe sport stopped without warning. I was able to restart the car and get home. I never received any recall information in the mail. I later learned that it is Hyundai recall 162. The santa fe has about 54,000 miles on it.
2013 Hyundai santa fe sport caught fire on 11/20/2018 on rt81n harrisburg, pa. Towed to faulkner Hyundai who says it could take up to 2 months for a Hyundai engineer to get out to assess the problem. Can't understand why a known problem has not created a recall?? They are jeopardizing customers lives. We were driving when we heard noise, pulled off and saw smoke coming out. My husband used water to put it out.
The engine in my 2013 Hyundai Santa Fe 2.0T shut off suddenly while driving and would not restart. The dealership confirmed the engine is seized, has bottom-end knocking, and FAILED the BCT (bearing clearance test). Hyundai denied assistance claiming ‘maintenance neglect,’ but the mechanical failure is consistent with known Hyundai GDI engine defects. This presents a serious safety hazard because the vehicle lost power unexpectedly while in motion and could have caused a crash.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving 25 MPH, the vehicle inadvertently stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an unknown dealer to be repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the dealer charged a fee for the diagnostic testing. The contact declined to pay the fee and towed the vehicle to her residence. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was towed back to the dealer, who informed the contact that there was sludge in the engine and charged a fee for additional diagnostic tests. The contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was notified
other 5 complaints shown
On multiple occasions over last month my vehicle RPM shoot way up and the engine revs up when excellerating from a stopped position. Could be a stop light, to make a turn or from backing up and going into drive. Lasts about 15-30 seconds. When this happens the vehicle jerks forward. There are no check engine or any other lights that come on. I have taken to two separate shops and they say they can not find anything wrong, especially because the engine light doesn't come on. I carry small children in my vehicle and I am concerned of our safety. I have seen multiple reports of people's vehicles accelerating on their own and causing crashes.
Check engine light comes on, OBD-ii trouble code p0087: fuel rail/system pressure - too low. High-pressure fuel pump failure and needs to be replaced. I experienced the symptoms of p0087: rough running, poor acceleration on the high way, and hard starting.
Nothing has happened yet but ABS,ESC,dbc and parking brake light all on. I have looked this up and it seems this is happening to many of these vehicles. I'm just wondering why a recall has not been approved, for all these systems are serious safety issues. I'm bringing mine to the dealership monday but was told I would more than likely be responsible for payment of this problem.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while closing the driver's and passenger's front doors, she noticed that the rubber piece covering the metal had deteriorated. The doors failed to lock while inside or outside the vehicle. The interior lights failed to turn off after closing the doors. The door ajar message was displayed. The contact was unable to view the fuel gauge. The thumb-to-touch feature was inoperable. The vehicle was taken to an independent mechanic, who repaired the driver's side door. The vehicle was taken to the local dealer, who informed the contact that the vehicle was not under recall. The mechanic diagnosed the vehicle and determined that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was contact
Hood latch recall. I began the process of getting the hood latch cable replaced in august after learning of the recall. I feel that Hyundai made it purposefully difficult for me to get a replacement part. I was originally requested to drive over 3 hours to get to a dealer, and my reimbursement request went unanswered for several months. I was asked multiple times for identical identifying information and receipts, and was given information in a timely manner. At this date, I still have not received reimbursement for replacing this part. Due to my interactions, I believe Hyundai is purposefully making the replacement of this part a burden on consumers.
brakes 4 complaints shown
Tl* the contact owns a 2013 Hyundai santa fe sport. The contact stated that while his wife was driving at an undisclosed speed, the brakes activated independent of driver input without warning, and the tires locked up. The contact stated that the vehicle failed to accelerate after the failure. The driver was able to drive the vehicle back cautiously to the residence. The vehicle was taken to bronco motors Hyundai (9250 w fairview ave, boise, id 83704) to be diagnosed. The contact was informed that the hydraulic control module needed to be replaced. The contact stated that the brakes were replaced instead however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,800.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the independent acceleration failure was intermittent. The contact stated that after shifting the gear shifter into park(P), the vehicle unintendedly rolled forward. The contact stated that the failure was constant, and the parking brake was activated while parking the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet avail
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
electrical 2 complaints shown
The door latch assembly. It continues to show warning lights that my doors are still open when they are not. As well as my key fob when pressed twice, my car will not make any audible sounds. It continues to drain my power and kill my batteries. Have had my engine replaced due to engine recall. I have also had my hood latch replaced from a recall. My car sound be eligible for the door lock assembly recall. I have two children under 6 years old and safety of the door being shut properly is of the utmost importance to me. I have already taken the vehicle to the dealership and they have quoted me the problem as stated above. I can provide the quote! There is also a TSB 14-01-004-1. Which my car should be able to qualify for. Thank you.
Tl* the contact owns a 2013 Hyundai santa fe sport. While driving 50 MPH, the vehicle jerked, lost power, and accelerated without warning. The contact veered to the shoulder of the road, turned off the vehicle, and waited for a few minutes. The vehicle was restarted and failed to resume normal operation. The vehicle was towed by roadside assistance to Hyundai of long island city (34-54 44th st, long island city, ny, (718) 819-6160) where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred multiple times. The contact mentioned that the battery was replaced two additional times. The manufacturer was contacted and did not assist. The failure mileage was approximately 23,000. The VIN was unknown.
fuel system 1 complaint shown
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving approximately 70 MPH, the contact observed a gasoline odor. The ABS warning light was illuminated. The vehicle was taken to the residence and inspected. The contact's husband observed gas around the fuel pump and condensation underneath the engine compartment. The vehicle was towed to the dealer where it was diagnosed and determined that the fuel pressure pump line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 161,000.