2013 INFINITI QX56 owner complaints

The contact owns a 2013 Infiniti QX56. The contact stated upon starting the vehicle, the vehicle made abnormal rattling sounds. The check engine warning light illuminated. The contact also stated that the failure was occurring while driving. The vehicle was taken to an independent mechanic who diagnosed that the timing chain guide and the timing chain needed to be replaced. The manufacturer was notified of the failure and advised the contact that they could not assist because the VIN was not included in a recall related to the failure. The contact referenced service bulletin #P6305. The vehicle was not repaired. The approximate failure mileage was 105,000.

Loud whistling/whining sound from the motor at start up. Extreme loss of power when starting up a grade or to get up to speed on the interstate causing fear of rear end collision. It appears to be a common issue with this vehicle that results in a timing chain or catalytic converter repair, costing several thousand dollars. It appears Infiniti is aware of the problem but won't issue a recall for obvious reasons. This vehicle is now virtually inoperable as it is not safe to be on the road until it is fixed.

Took car in for maintenance and was told I needed a new timing chain as its an often replaced part and that is failing on my car , I looked it up and found out that its a voluntary recall at present after numerous complaints and the dealer admitted they are faulty but mine wasn't in the VIN range for reimbursement. I had to pay $3800 dollars to replace and wait 10 days for completion, this is an expensive repair on a car of this caliber , yet Infiniti offers no compensation. This faulty chain which is supposed to last a cars lifetime could cause the engine to FAIL resulting in a hazard to my family.

The service engine light came on, and I brought the vehicle to thousand oaks Infiniti where I regularly have the vehicle serviced. The diagnosis was a bank 2 catalytic convertor failure. Based on my research, this is a very common problem with the car and it is just a matter of time that the other catalytic convertor will also need to be replaced.

Our Infiniti QX56 started misfiring and shaking when driving. We took it in to the Infiniti dealership and was informed it is a bad timing chain. Upon research, we realized there was a recall for this issue on 2013 Infiniti QX56 models just like ours. However, our VIN did not show on the recall list. Our car has been meticulously maintained. Our research revealed that timing chains in well maintained cars should last up to 300,000 miles. Our car has 105,000 miles. We feel this repair should be covered by Infiniti. We did not pay for a luxury car to have this type of issue. The car is undrivable due to safety concerns and we would like this addressed immediately.

The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the failure was related to Infiniti Campaign Number: P6305. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

Timing belt/chain failure - Recalled and repaired by dealership. When picking up my vehicle from the dealer for the above mentioned repair I was notified that I need new Catalytic Converter's as now the Service Engine light was coming on. The Service Engine light was NOT coming on prior. After an hour or two researching the CAT issue online I have found hundreds if not more instances with the same issue for this vehicle. A bad CAT can cause numerous issues with vehicle performance to vehicle fires which could cause accidents putting not only passengers but other motorists at risk. And then there's the damage to the environment. If the timing belt warranted a recall for causing misfires...etc. why wouldn't the manufacturer include parts of the system effected by the part being rec

Timing chain replacement needed after 80000 miles

Tl* the contact owns a 2013 Infiniti qx56. The contact heard a squeaking noise when she depressed the accelerator pedal. Also, the vehicle shook when stopping and hesitated when attempting to accelerate to highway speeds. An independent mechanic checked the vehicle, after multiple incident happen the noise got louder and the stalling got worse the contact stated got timing chain repaired but found no failures. The contact was informed to bring the vehicle back in if the failure recurred. The contact stated that the failure recurred. Joe machens Nissan (201 nebraska ave, columbia, mo 65203, (573) 503-4550) stated that they did not perform recall repairs at their facility and referred the contact to the manufacturer. The manufacturer stated that there were no recalls and referenced technical

The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. After investigating the failure, the contact related the failure to Infiniti Service Campaign: ITB16-015a (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.

Dead battery. Replaced alternator and battery, vehicle is dead every 2-3 days. Many others report the same issue. Infiniti has an "infotainment software update" to fix this problem but have no fix for older vehicles.

SUV would not start so had to get a jump. 1 week later same thing. Had battery tested but was not bad and it had just been replaced by dealer in 2019. 1 week later again SUV would not start. Got a jump and took to jba Infiniti in ellicott city, md who charged the battery for 2 hours. 2 weeks later, SUV is hesitating to start. I refuse to pay another $186 for them to diagnose and then recharge the battery again. After some research it looks like others are having this same issue. Next, catalytic converters. SUV is 8 years old and jba Infiniti is telling me I need to replace them @ a cost of $7500. This is ridiculous.....I don't have loss of power but I so get the "rotten egg" smell sometimes. I would think this part would be covered under emission warranty for at least 15 years. I

There was car that pulled up behind me while I was idle in the driveway and as I pulled out no warning beep..and now the vehicle. Was not cranking for several hours and nothing is wrong with battery and remote is fully charged & have been stranded seval times because if of it...this has to be a recall

On two separate occasions within two days, the brake pedal went completely to the floor. In the first instance, I was already at a complete stop with my foot on the brake pedal when it suddenly collapsed all the way to the floor. In the second instance, as soon as I came to a complete stop, the brake pedal collapsed all the way to the floor. I am now afraid to drive the car, for fear it will occur again when I am not completely stopped, and I will have no braking ability. The Infiniti dealer has inspected the car, claims nothing is wrong, and they were unable to replicate the problem. The car has been sitting at the dealer for over a week awaiting an inspection by a representative from Infiniti consumer affairs. The problem seems very similar to a problem experienced on earlier model years

4/14/15 vehicle purchased from carmax. Problem: brakes do not work when pushed all the way to the floor first brake failure (4/15/15) two days after purchase, brakes failed at approx. 6pm under clear weather/good road conditions, while traveling north on vermont ave. In gardena, ca at approx. 10 MPH. The qx56 hit a Dodge stratus stopped at a red light. The stratus driver was injured and subsequently required medical treatment. The qx56 was returned to carmax for repair, but carmax said they could not recreate the brake failure. The vehicle was towed to Infiniti and an engineer was sent out to pull the black (recorder) box. To date, we have not received the report of findings. Infiniti said they checked the brakes and that the vehicle was safe to drive. Second and subseq

Backing up in parking lot slowly (3mph), utilizing all mirrors, glancing over both shoulders when I backed into a vehicle's bumper causing damage to my bumper while none to the other car. The Infiniti qx56 is equipped with camera aiding corner sonar and mod (moving object detection). The sonar system utilizes cameras on the vehicle which are displayed on the dashboard display screen as well as audible tones which increase in intermittent frequency up to continuously, the closer the object becomes. The corner sonar is adjustable to higher or lower sensitivity and is set to the highest setting which sounds a tone to inform the driver of obstacles near the bumper - per the owner's manual. The mod system informs the driver of moving objects surrounding the vehicle when driving out of garages,

The brake pedal seems spongy and while braking at slower speeds the seat belt pulls back violently pinning the driver back against the seat. Rear brakes have been replaced and brake system fluid check still no different.

Tl* the contact owns a 2013 Infiniti qx56. While driving 30 MPH, the contact heard a loud noise and the vehicle shook. The following day, the contact noticed that the rear of the vehicle was sagging. The vehicle was taken to an independent mechanic who diagnosed that the suspension air bag on the rear driver's side of the vehicle exploded and needed to be replaced. The contact was advised to take the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.