2013 Porsche Cayenne owner complaints

Transfer case fails very often. It causes the vehicle to jerk and unstable during driving. Porsche hasn't addressed this issue even though it is a very common problem on cayennes.

Tl* the contact owns a 2013 Porsche cayenne. While driving, a loud unknown noise was heard from underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 85,000.

Car has problem with acceleration. It hesitates and drives like the car is being held back. Acceleration is not smooth. Rough and shudder and herky jerky. It has a faulty transfer case which is well known and should be recalled.

The contact owns a 2013 Porsche Cayenne. The contact stated while driving 30 MPH, there was an abnormal noise while shifting from first to second gear. The contact stated no warning light was illuminated. The contact took the vehicle to an unknown dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,300.

Purchased a 2013 cayenne Porsche gts with 67k miles on it. Noticed a kind of thumping sound when accelerating, usually appearing at 3k rpms. Vehicle shudders and almost feels like the transmission is slipping. Took the vehicle to a mechanic to diagnose the fault and they immediately knew what it was, engine transfer case failure. This is due to a design flaw allowing water into the transfer case that Porsche is aware of and yet to address. On some occasions Porsche will pay for the $5k repair but the part is still replaced with a transfer case with the same flaw. Transfer case failure can lead to a sudden lose of power and potentially cause death or serious injury if someone is traveling at highway speeds. Highly recommend addressing this with a recall for 2013 and 2014 cayennes. I

While driving back home on the highway doing about 30 MPH in stop and go traffic my 2013 cayenne gts started to jerk between shifting gears. I thought it was a bumpy road at least but then after the traffic was over and I was able to pick up some speed to up to around 40-45mph the car shut off in the middle of the highway not knowing what to do. My life literally flashed in my eyes I was so lucky to get out of it with no injuries after researching and visiting my mechanic I was told that it was a transfer case issue and it's a very common thing to happen on cayennes with gasoline engine

The Drive train consists of an engine, transmission, transfercase, driveshafts and differentials. The Transfercase has failed prior to the normal life cycle. Porsche recognizes this problem on this series of SUV and extends the warranty for 10 years and unlimited mileage. Porsche announced this extension in June 2024. However this does not cover the early models in this series 2011-2013 with the same drivetrain and transfercase. So in effect this failure of the transfer case is not covered on 2014 - 2011 Porsche Cayenne's models with the same transfercase because Porsche delayed the notification to customers. Even though the SUV may have low mileage, they will not warranty or cover my failure.

Transmission transfer case issues immediately after acceleration between 3rd and 4th gear. Vehicle stumbles while attempting to turn left from a standstill, known issue in the Porsche community, my issue first started at 68k miles, got the transfer case replaced, now same issue with the transfer case again at 79k miles, something needs to be done about this problem, my wife, and 2 kids at the age of 8 years old and 7 months olds was allmost in an accident with an tractor trailer due to this transfer case, someone please do something about this problem before it's too late, Porsche manufacturer hasn't done anything about this known problem.

Transfer case failure at 43,000 miles. Known defect could cause injury or death if fails

Failure of transfer case at 51,000 miles and again at 78,000 miles. Porsche acknowledges problem nationwide but will not cover repair. Vehicle shutters/stutters and does not shift into gears (4 to 5). This failure is described countless number of times on the internet in various forums. Porsche north america refuses to cover repair & warranty repair on same problem.

The door panel become loose at the edge of the glass. Searching through internet it seem it is a common problem among late Porsche models. It seems the adhesive does not hold well specially in high temperatures.

Fuel gauge malfunction,engine light goes on,the vehicle then hesitated and jerks when I drive it in motion.

Vehcile is showing faulty fuel gauge and suspension needs to be replaced.

There is common problem! The engine chain rattling sound when engine starts vehicle developed problem after software update. The vehicle jerks and does not go smoothly on low rmp 1500. The second hand on the clock falls down.

Porsche Cayenne dashboard leather shrunk and staples pulled out. The airbag in the dashboard may not deploy properly in the event when there is an accident. Porsche dealer recommended the dashboard to be replaced. Many vehicles have this issue after warranty is out

The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne owners have reported this problem to Porsche USA however they will only replace at the owner's request and owners expense which is in the thousands of dollars. Porsche USA said that this is not a recall item therefore they will not pay for the repair.

I experienced a similar problem with my 2013 cayenne s that was previously investigated (pe13-009) by the NHTSA in the Porsche 911. While my wife was driving on a highway the coolant hose completely separated from the housing causing the car to rapidly overheat without warning. Excessive smoke forced my wife to pull over and to exit the vehicle with 2 small children in an unsafe area of the highway. A Porsche service facility diagnosed the vehicle and replaced the component at a cost of $5,343.56. The vehicle was 4.5 years old at the time of the repair. In researching the issue I found numerous similar complaints online and found a response from Porsche relating to pe13-009 dated 9/17/2013 (attached). In Porsche's response to question 10, they claim that the adhesive application was

The contact owns a 2013 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the headlamps illumination had started to become dull. The manufacturer was made aware of the issue. The approximate failure mileage was 154,123. Parts distribution disconnect.

Just purchased this vehicle from an independent dealer. Each time I test drove the vehicle, I put my seat belt on and after a few seconds of driving the driver's seat belt would come unlatched. Sales person told me that perhaps I wasn't latching it (false latch). After purchase, it has unlatched during my first day of driving it. I see that there are other customers complaining of the same issue on the NHTSA website.

Tl* the contact owns a 2013 Porsche cayenne. While driving 35 MPH, the vehicle drifts to the right. The contact had to steer the vehicle in excess to keep the vehicle in position. The vehicle was taken to a dealer where it was diagnosed that the subframe had shifted and needed to be unbolted and shifted back into the proper position. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 27,000. The VIN was unavailable. Updated 11/07/16*lj *tr