Tl* the contact owns a 2014 Acura rlx. The contact stated that the vehicle was taken to a dealer for regular service and the technician determined that the driver side outer and inner tie rods needed to be replaced. The vehicle was repaired. The contact was concerned for his safety and did not drive the vehicle since the repair. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 01/20/16*lj; updated 04/25/16*jb *tr
2014 Acura RLX owner complaints
83 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
steering 10 complaints shown
Paws rear wheel steering sticking causing sudden correction to rear wheel alignment. After turning left or right from a full stop sudden correction feels like rear of car is falling out, driver may respond with an over correction placing everyone in danger. This has happened numerous times over the past month, dealer seems concerned but bring money. Contacted Acura america, they deny any knowledge, will take my report without any follow up. Actuators for paws system were replaced at approximately 9000 miles because of noise, didn't help, Acura should step up. Other owners have reported this problem to NHTSA.
The contact owns a 2014 Acura RLX. The contact stated that while his son was driving 55 MPH, the power steering and the brakes failed with the ABS and power steering warning lights illuminated. The contact's son managed to coast the vehicle onto the shoulder as the power steering and the brake functionality returned. Due to the failure, the vehicle was towed to a dealer where it remained for several weeks. The contact was initially informed that the alternator needed to be replaced; however, the contact was later informed that the failure was related to the battery. The dealer then informed the contact that they could not duplicate the failure and the vehicle was towed back to his residence. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was
I was driving down the freeway when the back-end of the car became very loose and out of control. The car was swerving back and forth violently. I was able to gain control avoiding the cars to the left of me and the ditch to the right. I was able to get the car under control and I slowed the speed way down. I pulled off the highway and into a driveway to inspect. I found the passenger rear tire tilted inwards towards the car at about a 20 degree angle and found the tie rod that connects the car to the new all wheel steering device disconnected and laying on the ground. The bolt either came out or sheered off. The car was towed to the dealer and inspected. They told me it was a defect and repaired it under warranty. Acura client care received the photos and a description from the d
Tl* the contact owns a 2014 Acura rlx. While driving various speeds, the power all wheel steering (paws) feature malfunctioned. When driving straight, the rear wheels would erroneously turn and caused the vehicle to suddenly jerk and fishtail. During the failure, the driver lost control of the steering and the vehicle drove into the opposite lane. The vehicle was taken to classic Acura (1000 interstate hwy 10, beaumont, tx), but the failures were unable to be duplicated. The manufacturer was notified of the failures and provided case number: [xxx]. The failure mileage was 75,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*js
The car, unexpectedly fishtails while driving straight.This has happened since I purchased the car and it is EXTREMELY DANGEROUS as it can thrust the car into oncoming traffic. The service technicians can never duplicate the problem. The problem, according to the dealer is the PAWS system rear wheel steer and it is a very well known problem with the 2014 RLX. The dealer told me that the PAWS system parts are no longer made and if they were, they would cost $2800.00 each side, plus labor. Honda Acura must recall and correct this problem before it kills someone. At the very least figure out how to disable the system so it can’t steer on its own. There WILL BE traffic fatalities if this issue isn’t corrected, it’s just a matter of time. (The internet is flooded with the same story by oth
I purchased a 2014 Acura RLX. It had a LKAS Problem warning when purchased. I thought that meant that feature would be disabled. No big deal. In stead I have experienced the car making abrupt jerks to the right on multiple occasions. One instance, I turned onto an on-ramp that was dual lane. There was a vehicle to the right of me and my car abruptly jerked to the right towards the other car. I was able to slow a bit before entering the interstate traffic to gain control. Another instance, I turned left onto a county road. Upon straighten my steering wheel the car made another sudden jerk to the right with my steering wheel still partially turned to the left, and several warning lights and message started appearing, including: Brake system problem, adaptive cruise control problem, brake hol
While driving and turning left or right the car feels like the backend is coming around to the front of car, then I have to hold the steering while tight because it feels like I'm gonna loose control of the car then it'll straighten back up. I can be driving on the streets or on the highway the same thing. And since I've had the car it has had a roaring noise in the rear end and I have bought new tires and every shop I have taken it to they say it's the tires but I know that's not so.
Tl* the contact owns a 2014 Acura rlx. While driving between 30 and 40 MPH, the rear of the vehicle fishtailed. The contact also mentioned that the vehicle would not turn in the direction of the steering wheel. The vehicle was currently at classic Acura (1000 I-10 frontage rd, beaumont, tx 77702, (409) 898-8001) waiting to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 75,000. *js
The contact and her husband own a 2014 Acura RLX. The contact stated while driving at various speeds, the contact lost control of the vehicle due to the vehicle jerking to the right. Several unknown warning lights were illuminated. The vehicle was taken to the dealer on several occasions and an unknown software update was performed. The failure persisted after the software update. The vehicle was later diagnosed with a defective precision all wheel steering actuator; however, the parts were on backorder. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.
suspension 2 complaints shown
Had starter replaced on my vehicle and still doing the same thing it was doing before. I click the push to start button and just get a grinding noise or sometime nothing will happen. I been reading forms and a lot of Rlx owners are reporting the same issue. Other problem I’m having with the vehicle is the Paws system can feel the car wanting to kick out in the rear wheels feel like they are turning when I’m going straight
Rear toe actuator (PAWS system) failure causes steering instability, warning lights, and loss of control during cornering. Acura denied warranty coverage despite a known defect and VIN-based extension (TSB 23-021, 23-022).
other 2 complaints shown
Sun roof shattered while car was going 65 MPH and straight on an interstate highway. The weather was clear, temperature around 60 degrees, 11:00 am. Fortunately the sunroof cover was closed. Over the next two hours pieces of the glass broke off, scratching and gouging the body.
When I purchased the car in 2014 the first week I detected a noise on the rear of the car, I went to the Acura service center and they found problem with the actuators, they received the visit from an usa service center technician and confirming a malfunction actuator they said that they will work on a new design. Apparently, they did and since them they have replace the actuators in 4 occasions. Lately when I do an 'u' turn the car wheels continues facing the direction of the turn for over 200 meters, then the car slips abruptly from the back to try to align the wheels/car. This represent a serious safety concern since you lost control of the car and can create a collision if you are not alert and prepare to response.
electrical 2 complaints shown
The contact owns a 2014 Acura RLX. The contact stated that while driving approximately 60 MPH, the vehicle loss motive power. The contact stated the failure continued to occur periodically. The vehicle was able to restart. The lane control, forward control collision, slip differential and hill assist warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned about driving the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 15V301000 (Forward Collision Avoidance). The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 89,000.
While driving south on u.s. 1, a six lane road, I placed a telephone call using the buttons on the steering wheel. Shortly after the call was connected, the car's warning alarm sounded and an "I" appeared in the information display. Frantically trying to determine the problem while driving in heavy traffic, I used the control on the steering wheel to scroll down the information list and found a red display saying "12 volt battery charging system problem". Because traffic was so thick, I decided not to try to get to the side of the road. When I got to a red light, I turned the engine off and restarted it. The message did not reappear. Because this problem did not reoccur for a month, I assumed that Acura used its link system to remotely correct the software error. The assumption wa
lighting 1 complaint shown
Deer were crossing the road in front of my vehicle. It is impossible on this vehicle to turn off or dim headlights unless vehicle is in park or parking brake is on (hence a complete stop). Deer froze in the headlights and I had to completely stop in the middle of the road in order to have the deer safely move on (once lights were out). This is a hazard to me, anyone behind me and other drivers traveling in the opposite direction. Turning off the headlights while moving will keep the deer moving most of the time. Acura client relations has confirmed this feature as being "as designed" and have no solution to offer. I travel every evening on this road (speed limit 55) and deer are a daily occurrence. I feel Acura should be required to deliver a fix to a clear safety oversight. *tr
powertrain 1 complaint shown
Vehicle will not shift into 3rd gear at random times - this can be when under moderate load to light load. This will limit the car to a speed to approx. 50mph, the transmission will not shift until the vehicle has slowed down 10+MPH and sometimes will require you to come to a dead stop to function correctly. This has caused a handful of safety risk as you cannot force the vehicle to come to a complete stop in some instances - like merging on a highway or a highway without a shoulder. This has happened to 4 other rlx that have been documented - Acura's response was we don't see it being a problem and will not authorize repairs at this time. - no matter my safety concerns. This has been very hard for the dealer to reproduce - it can be forcibly reproduced with heavy load - but the
cruise control 1 complaint shown
2014 Acura rlx. Consumer writes in regards to while driving, the vehicle suddenly lurched towards the right as if someone had pulled the steering wheel. *smd the consumer stated the incident happened on two separate occasions. The dealer was unable to find a problem. *jb
visibility 1 complaint shown
The auto-dimming rear-view mirror inside the car does not properly dim or does not dim at all resulting in headlights reflecting on the driver and causing a constant distraction that's potentially a driving hazard. There's no manual option to force it to dim, and there's no option to replace the auto-dimming mirror with a manual one. This is not an isolated occurrence as it happens extremely regularly; only rarely does it dim effectively.