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ProblemsByVin Index / 2014-AUDI-Q7 / COMPLAINTS
Full complaint record · NHTSA

2014 Audi Q7 owner complaints

44 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

11/15/2023 ODI #11555272.0

About a month ago I smelled and noticed a fuel leak had a mechanic check it out he said it was leaking by the fuel pump flange and it was a recall and it looks like it wasn’t fix at all or wasn’t fixed properly I contacted Audi and they said it was fixed but they have no records of it being fixed!!

10/23/2018 66,500 mi ODI #11142126.0

The sunroof suddenly exploded while driving on freeway on 10/22/2018. With no apparent warning and no external impact.

10/20/2025 ODI #11694454.0

Gas leak under left passenger side of the vehicle.

08/13/2024 ODI #11608227.0

Over a period of a week started to smell fuel in the cabin area. I took the vehicle to my mechanics as the closest Audi dealer in 1hr 15mins away on I-10 in mobile Alabama and I did not want to risk the drive. It turns out that the q7 has a recall for 20Z8 which is the fuel pump flange, since the mechanic I use works on Europe models and has worked on both my Audi's before I requested him to complete the job since it was a safety recall. Then I attached all the information to Audi of America stating what the issue was and why I didn't take it to Audi of mobile due to my safety I received an email back from Audi stating since I didn't take the vehicle to mobile and not to a Audi dealership they would not pay for the repairs. Due to the smell of gas and the distance I needed to travel for t

08/06/2020 92,000 mi ODI #11343627.0

There is a current recall on the vehicles for the flange around the fuel pump leaking. The repair does not fix the problem and it will reoccur. Audi will only fix the car once. Next repair is on the owner and costs $1,000 to repair. Audi repair facility admits it is the very problem affected in the recall and that my vehicle is leaking so much fuel it is in imminent danger of catching fire. They will not even let it leave the facility unless it is towed only because of the severity of the leak. Vehicle was taken back to Audi on several occasions after the first recall repair was done saying their was a fuel smell only to have the car returned saying it was normal. Once the warranty expired now they say it has a fuel leak and refuse to pay for repairs.

07/21/2020 100,000 mi ODI #11340750.0

The glow plug light came on and off and the vehicle completely lose acceleration (no power) on the freeway during normal driving. This is the second time that this happens to me. The first time that it happened in june of 2020, the recall was done on by Audi dealer assuming that the problem would go away, but it came back.

visibility 2 complaints shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/28/2018 50,150 mi ODI #11163879.0

The fan blower failed, causing the windshield defroster to not work. The windshield became foggy with zero visibility while operating the vehicle. On 2 occasions in december, 2018. This is a serious safety issue that nearly resulted in a crash due to the inability to see. No pictures were taken as it would have been too unsafe to do so. Service was required to replace the blower assembly to correct the issue so it doesn't happen again.

09/06/2018 88,000 mi ODI #11127906.0

During a heavy rain, the two wipers locked each other up, the driver side moved down but the passenger side did not, cause the locked up, putting me in a very serious situation, luckily, it was a overpass near by and I stayed there until the rain was stopped. I took my car to the bluegrass Audi in louisville, kentucky to report the problem, but they told me that I have to pay for it because my car was out of warranty. I don't mind to pay for the repair, but this is a safety issue, someone may get injured or killed because of this defective from Audi.

fuel system 2 complaints shown

5 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
11/07/2024 60,000 mi ODI #11624021.0

The contact owns a 2014 Audi Q7. The contact stated that while inside or outside the vehicle, there was an abnormally strong gasoline odor detected. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the failure recurred and there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

09/21/2023 93,000 mi ODI #11545765.0

The contact owns a 2014 Audi Q7. The contact stated while starting the vehicle, there was a fuel and exhaust odor entering the cabin of the vehicle. There were no warning lights illuminated. The contact stated that the odor was more prominent in colder weather and the failure had occurred intermittently while the vehicle was idling. The vehicle was taken to the dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.

electrical 2 complaints shown

6 total in this category · severe · avg repair $850 · see electrical cluster analysis →
08/19/2014 2,000 mi ODI #10626358.0

In Audi q7, there is a lock button on the rear doors, which locks the whole car. This button does not get disabled when the child lock is engaged. A child seated in a rear seat can kick the button and easily lock the driver out of the vehicle, if the driver has left the car with keys inside the car. This is very common for refilling of gas. Our daughter was locked in the car for 1/2 hour while I brought another set of keys. It was hot outside and the car was not running, so there was no a/c. Police was dispatched to the scene to break her out, but I made it there before they did. Children in the car cannot open the door, since they are strapped in and / or they are too young to receive and follow instruction. This is a general child safety issue with this car and lock. There are

07/24/2017 2 injuries ODI #11010398.0

This morning my was parked in the parking lot of one supermarket. I used the key to start the car and opened front passenger side door to load the stuff. My nanny opened 2nd row passenger side door to sit my daughter in the car seat. After then we both closed the doors. I tried to open the driver side door and my nanny tried to open the 2nd row driver's side door. But we couldn't open both doors! I tried to open the trunk. But I couldn't open it. All doors just automatically locked when the car was fully stopped and the engine was running. My 16 months old baby was locked in the car!!!!!!!!!!!!!!!!!!

lighting 1 complaint shown

11/22/2014 ODI #10660256.0

This a complaint about over bright headlights. When certain autos are passing me with oncoming traffic I find certain headlamps to be actually dangerously bright and angled directly at my height ( I am 5"10") in my Mazda 6 station wagon (2005). My auto is of standard height yet the headlamps on the Audi, BMW and other suvs are not angled down and blind me at night. When they come up behind me , they are overbright in my rear view mirror, and especially in the drivers outside mirror (which I can't change to night mode). Many many people I have spoken to are experiencing this same problem. I would be willing to testify to congress or anywhere else as to my opinion that these autos are unsafe. *tr

tires 1 complaint shown

10/31/2023 120,000 mi ODI #11552839.0

The contact owns a 2014 Audi Q7 equipped with Nexen HP, Tire Line: Roadian, Tire Size: 275/45/R20, DOT Number: 8YEHDECR2122. The contact stated that after washing her vehicle she noticed that a bubble had formed on the side wall of the passenger’s side front tire. The contact stated that the front tires were constantly losing air. The contact stated that this was the fourth set of tires that had a failure from the same retailer. The contact had originally purchased the first set of tires over one year ago, and all the tires had experienced the failures. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 120,000. The tire failure mileage was approximately 1,200.

suspension 1 complaint shown

3 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
09/17/2022 ODI #11484923.0

Adaptive cruise and speed control were intermittently operating eventually resulting in a defective system. No resolution at this time

steering 1 complaint shown

09/06/2019 40,398 mi ODI #11253603.0

At 40,398 miles the crankshaft dampener pulley failed breaking off at the hard rubber center in turn throwing the sepentine belt. At that point power steering was lost along with all other functions driven by the sepentine belt. An internet search turned up a number of Audi owners having the same happen to them between 40 to 50,00 miles. This safety failure at such low mileage is unwarranted. The replacement part appears to have been redesigned and more robust .. Audi must realize that the original part was faulty. For me, thankfully it happened while I was stopped at a traffic light and not traveling at speed on the highway.

engine 1 complaint shown

3 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
08/29/2025 111,000 mi ODI #11683873.0

The contact owns a 2014 Audi Q7. The contact stated that while driving 60 MPH, there was an abnormal beeping sound coming from the warning light on the instrument panel. The message "Low Coolant" was displayed. In addition, the vehicle stalled. The contact was unable to move over to the side of the road. The contact raised the hood and refilled the coolant reservoir. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in the Volkswagen Emissions Scandal several years ago, and the vehicle was repaired. The contact stated that the failure persisted. The contact related the failure to the EGR (Exhaust Gas Recirculation), where the valve recirculates exhaust gas to lower combustion temperatures and reduce nitrogen oxi

airbags 1 complaint shown

3 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
08/28/2018 45,000 mi Crash ODI #11123074.0

I was driving 40-45 MPH go straight on the left lane of two lanes city road with 45 MPH limit. One car came out from my right side community and make left turn. It suddenly appeared in front of me, I barely had time to step on brake and hit her car. Her car was hit pretty bad and my q7 front was messed up pretty badly. The problem is the airbad was never deployed.

Showing 300 of 44 total complaints. The full federal record is available at nhtsa.gov/vehicle/2014/Audi/Q7#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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