Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before generation status S08 and before pro-duction date 01.09.2024. The vehicles affected are ones that use the part numbers mentioned.
full bulletin at NHTSA ↗2014 Porsche Cayenne body problems
severe 3 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,500
1injury
When does it fail?
Of the 3 body complaints filed for the 2014 Porsche Cayenne, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA body complaint has been filed on this vehicle in over 10 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Parts information for parts withdrawal involving 9J1827447B, PAA971221B, and 95B201060AA. The lock, the fuel tank attachments, and the module connector. The vehicles affected are ones that use the part number(s) mentioned.
full bulletin at NHTSA ↗Parts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the attached PDF.
full bulletin at NHTSA ↗Parts information for parts withdrawal involving the cover - 95C867769A. The vehicle(s) affected are ones that use the part number mentioned.
full bulletin at NHTSA ↗Parts information for parts withdrawal involving the glass roof - 9J0877069BY & 9J0877069CY. The vehicles affected are ones that use the part numbers mentioned.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
On 11/19/2015 at approx 7:20am while driving the panoramic sunroof emploded on it's own, nothing hit it from the outside or inside. There were no cars around me on the road nor was there any visible sound of anything hitting us it was just a loud boom as the sunroof shattered in an upward pattern as if it were under pressure, also causing damage to the paint/body on roof of car from the glass…
The edges of the metal part that ensures closure of the trunk is very sharp. Finger was sliced on this metal part.
Had body trouble with your 2014 Porsche Cayenne?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2014 Porsche Cayenne?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Based on the 3 complaints filed, body issues most often appear around 20,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Porsche/Cayenne.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.