TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
full bulletin at NHTSA ↗2014 Toyota Sienna airbags problems
severe 10 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
When does it fail?
Of the 10 airbags complaints filed for the 2014 Toyota Sienna, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
No new NHTSA airbags complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and
full bulletin at NHTSA ↗CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
full bulletin at NHTSA ↗CSP: Takata CSP Coverage Job Aid - published 7.28.2022
full bulletin at NHTSA ↗Toyota Safety Recall and Service Campaign - Technician Certification Requirements
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report two main categories of issues: deployment failures during accidents and system malfunctions unrelated to crashes.
Deployment failures: Two owners describe impacts that should have triggered airbag deployment but didn't. One was hit head-on at 45 mph with severe front-end damage; the driver-side airbag never deployed. Another was struck on the right side at 70 mph hard enough to rotate the vehicle 90 degrees off an interstate; the side airbag didn't fire despite damage to passenger and side doors.
System malfunction: One owner reported the driver's seat reclining on its own at startup, all warning lights illuminating, the airbag indicator staying on, and "CHECK SRS AIR BAG SYSTEM" displayed. A dealer was unable to diagnose the root cause despite investigation. Another owner's front passenger airbag sensor failed to recognize an occupant (after the passenger lost weight), and the dealer couldn't determine why.
Recall and parts issues: Multiple owners received recall notices (Campaign 19V005000) but faced long delays. One dealership confirmed parts were unavailable with no timeline for supply. Several owners completed recall work at dealerships but couldn't get the NHTSA database updated—one had paperwork proving repair but was stuck overseas; another completed repairs in January 2026 with dealer documentation but the system still showed the recall open. One dealer refused to perform recall work, claiming the vehicle had been altered (it was a mobility van with a wheelchair ramp; bumper and dash were untouched).
Same Toyota Sienna airbags reports on nearby years: 2011 · 2012 · 2013
Failure modes owners describe
Driver-side airbag non-deployment in frontal impact
Driver's airbag failed to deploy during a high-impact frontal collision at 45 mph that totally destroyed the vehicle's front end.
When: 6,277 miles
Symptoms owners cite: Airbag did not deploy despite severe frontal impact; Vehicle declared total loss
Side airbag non-deployment in side impact
Side airbag failed to deploy when vehicle was struck on the right side at 70 mph, causing the vehicle to rotate 90 degrees and leave the roadway.
When: <UNKNOWN>
Symptoms owners cite: Side airbag did not deploy despite significant side impact; Vehicle rotated 90 degrees from impact force; Damage to passenger and side doors
SRS system malfunction with seat movement
Vehicle exhibited spontaneous seat reclining and multiple warning light illumination on startup, with persistent airbag system warning.
When: Approximately 4,000 miles
Symptoms owners cite: Driver's seat reclined on its own; All warning indicators illuminated; Airbag indicator remained illuminated; "CHECK SRS AIR BAG SYSTEM" message displayed
Repairs/costs cited: Dealer unable to determine cause; vehicle not repaired
Recalls/TSBs owners mention: Manufacturer notified and opened a case
Passenger airbag occupancy sensor failure
Front passenger airbag sensor failed to recognize seat occupancy after passenger lost weight, preventing proper airbag readiness.
When: Approximately 14,000 miles
Symptoms owners cite: Front passenger airbag sensor did not recognize seat was occupied
Repairs/costs cited: Dealer unable to determine cause; vehicle not repaired
Recalls/TSBs owners mention: Manufacturer notified of failure
Campaign 19V005000 recall parts unavailability
Owners received airbag recall notices but dealerships could not obtain parts needed to perform the repair within a reasonable timeframe.
When: Variable
Symptoms owners cite: Recall parts unavailable; Manufacturer unable to confirm parts availability timeline; Extended delay in recall completion
Repairs/costs cited: Parts unavailable; no repair performed
Recalls/TSBs owners mention: Campaign 19V005000 (Airbags); parts distribution issues reported
Recall completion database update failure
Owners completed recall repairs at authorized dealerships but NHTSA database failed to reflect completion, leaving recalls open despite documented repairs.
When: Variable
Symptoms owners cite: Recall status remained open in NHTSA system after completion; Dealership unable to update database (overseas dealership); Dealer confirmation documentation not reflected in system
Repairs/costs cited: Repairs completed; parts replaced per recall
Recalls/TSBs owners mention: Campaign 19V005000; recall completed but not recorded in NHTSA system
Dealer refusal to perform recall service
Dealership refused to perform airbag recall work on a mobility van, claiming the vehicle had been altered despite no modifications to airbag-related components.
When: <UNKNOWN>
Symptoms owners cite: Dealer refused service after 5-hour wait
Repairs/costs cited: Recall work refused; wheelchair ramp added (by MobilityWorks) but bumper and dash untouched
Recalls/TSBs owners mention: Dealer denial of service; no manufacturer response documented
Synthesized from 10 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
Takata recall
Common questions
How serious is the airbags problem on the 2014 Toyota Sienna?
It's a meaningful issue. 10 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 10 complaints filed, airbags issues most often appear around 19,916 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.