2015 Ford Explorer owner complaints

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving in rainy weather conditions, water was leaking into the interior through the front driver’s side and front passenger’s side window. The contact stated upon further inspection, the front driver’s side and passenger’s side A-pillar trim were loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that the failure had worsened. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted and inverted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the road's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated.  The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage

The passenger cabin both front and rear has the pungent smell of exhaust whenever the vehicle is: - engine running and - either in park or drive and - either moving or stationary and - either highway or city driving and - going 0 MPH, or 10 MPH or 20 MPH or 50 MPH and - either turning or straight and - with the heat on or off and - with the air conditioning on or off and - with all of the windows sealed (up) the fumes seem to make us not feel well and make our eyes burn. There is something seriously wrong with these cars! So anytime the car is running exhaust fumes are entering the passenger cabin.

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 235,000. VIN tool confirms parts not available.

Passenger side front window trim (column). The rubber seal started flapping on the expressway (60-70mph), followed by the entire trim piece ripping off. Created a significant distraction for driver and passenger. Trim piece flew off vehicle onto a 6 lane highway creating a safety issues for other drivers. There was no previous history of damage/accident involving this trim piece.

Tl* the contact owns a 2015 Ford explorer. The contact stated that the armrest on the front driver's side door panel had fractured. The contact took the vehicle to greenway motors (located at 310 bedford rd, morris, il 60450, 815-768-1813) and was informed that the repair was covered per a customer satisfaction campaign. The dealer restapled the door panel, but the failure recurred. The manufacturer was aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 47,000.

The contact owns a 2015 Ford Explorer. The contact stated that the back over prevention camera was inoperable. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were on back order. The manufacturer was contacted and opened a case. The failure mileage was unknown.

The contact owns a 2015 Ford Explorer. The contact stated that while driving his vehicle at approximately 50 MPH, the check engine light illuminated, and he smelled as if something was burning. The contact stated that he then pulled over and waited until the smoke cleared before driving the vehicle again. The contact stated that he then took his vehicle to get serviced for an oil change as he thought that may be the cause of the failure he was experiencing. The contact stated that while getting his vehicle serviced he was advised that it was liquid of some sort leaking into the engine. The contact stated he then contacted his independent mechanic to get his vehicle diagnosed. The contact stated it was confirmed by his mechanic there was fluid leaking into the engine and that the failure he

Water pump was leaking. Got warning indicating the coolant levels were low. Filled up coolant and was empty a couple weeks later. Was 14 hours of labor to fix. Mechanic said they get ford explorers with the same issue about 2 times per week. Should be a recall.

On my 2015 Ford explorer xlt, the water pump which is encased inside the cyclone/duratec engine, broke and leaked coolant which was mixed with the oil, tge oil pan and the oil pump causing complete engine failure. There was no advance warning and Ford has not issued a recall although a number of models have been affected. This caused me to have to replace my engine at my expense. Ford motor company has not taken any steps to resolve my or this issue with the vehicle owner having to resolve the issue at their own expense.

Tl* the contact owns a 2015 Ford explorer. While driving various speeds, the contact felt nauseous, sleepy, and had headaches. There were no warning indicators illuminated in the vehicle. The vehicle was taken to future Ford Lincoln (650 automall dr, roseville, ca 95661, (888) 656-7577) and was serviced per Ford reference number: 17n03 regarding the carbon monoxide concern. The dealer repaired the plugs and rear hatch seals, used foiled patches on the plugs above the muffler, replaced the drain valve, and reprogrammed the HVAC system. Upon driving the vehicle several days later, the contact still felt ill in the vehicle. The manufacturer was not notified. The failure mileage was 28,706.

The contact owns a 2015 Ford Explorer. The contact stated that while reversing, the rear view camera displayed a distorted image and turned off. The contact received a recall notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the recall remedy parts were not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Exhaust leaking into passenger compartment on acceleration.

There is a reported issue about an exhaust leak inside cabin for Ford explorer 2011+ and I found a solution for this issue. I tried to report this to Ford but there is no luck, and Ford ignored me. The issue is not from the back door or back of the vehicle, it's actually from the front. There is two issues actually who causing this, one is the hood rubber that located near to fresh air intake, I filled a silicon all over underneath the rubber and the issue almost gone 92%, a also covered the fresh air intake with duct tape and it's completely gone, but the duct tape is not the solution. The other issue is there is a leak from the engine side which causing the exhaust to fill the engine bay and the smell finds a way to leak inside cabin through fresh air intake from the front. S

Stopped in the street to do a u-turn, started my turn and lost steering. Drove into a curb, got out of the car and discovered the lower control arm had snapped in half.

on 8/1/25 service steering assist light came on, vehicle was driven to the auto repair shop with no hard codes to diagnose. Vehicle was driven towards home on 8/6/25 and lost all steering within a matter of seconds while on the highway at 60 mph. Steering assist light came on and stabilitrac light flashed. Vehicle had to be towed and rack and pinion needed replacing. Once fixed the vehicle was driven until 9/23/25 infrequently when the steering assist fault came back on and vehicle would not move as steering locked up and the rack and pinion needed to be replaced again. 12/13/25 steering assist light came on while backing up and steering locked up. This is terrifying to say the least.

Cpsc: i15c0225a: 2015 Ford explorer: consumer stated the fuel line was cracked. *ss the consumer was informed a rock may have hit the fuel line. *jb

Airbag restraint system warning light stays on all the time. Ford should be aware of this problems due to complaints listed on several websites and service visits. Problems with the inflatable seat belt connecters and airbag connecters. This causes the safety restraint system malfunction.

The recall campaign from Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 has been open since 2024 and has not had a remedy become available. In the meantime, my passenger side pillar has become detached, as warned in the recall. Rain leaks into my car and causes visibility issues. This is worrisome because I do have three young children, one in a car seat right behind the passenger side. In addition, the second recall,Oct 13,2025 Manufacturer Recall Number25SA9 NHTSA Recall Number25v695 is also an extreme issue with my vehicle. The backup camera has malfunctioned several times, almost daily at this point. It also will not notify me of something behind me as it's intended to at times. FORD has yet to remedy either of these.

Oncoming cars are constantly flashing their lights at me because they think that my headlights are on high beam. I took my explorer to landmark Ford in tigard oregon to have them verify that the lights were adjusted properly. I was told that everything meet specifications. The service manager stated the he and the technician had the same extra bright low beam issues with their Ford pickups. I asked if there was another type of lamp that could be used, but they didn't have any recommendations. I don't know what else to do to resolve the issue. I purchased this vehicle in july 2017.