Tl* the contact owns a 2015 Mercedes-benz glk350. The contact stated that NHTSA campaign number: 19v010000 (air bags) exceeded a reasonable amount of time for repair. The contact did not receive a recall notification from the manufacturer. The contact spoke with arrowhead Mercedes-benz (9260 west bell road, peoria, az 85382, 623-815-3900) and was informed that the part was not available. The…
2015 Mercedes-Benz GLK-Class airbags problems
moderate 90 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Failure mileage
Complaints
90
Recalls
0
Avg fix
$1,100
1crash
2injuries
When does it fail?
Of the 90 airbags complaints filed for the 2015 Mercedes-Benz GLK-Class, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Airbags accounts for 68% of every owner complaint on file for this vehicle — the dominant problem area across 6 categories tracked.
Owners have filed 90 airbags complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
The failure pattern owners describe
Buyer takeaway: 2015 GLK airbags remain vulnerable to Takata defects—if you encounter one, verify current parts availability and recall status before purchase, as long-term service delays are documented. Consider whether the risk of driving an unrepaired defective airbag is acceptable.
Owners of 2015 Mercedes-Benz GLK models received recall notices starting March 2019 for defective Takata passenger-side airbag inflaters (NHTSA Campaign 19V010000). The inflater assembly was flagged for degradation and potential unsafe deployment due to Takata's manufacturing quality issues. The core problem: replacement parts were not available. Mercedes-Benz initially promised delivery by May 2020; that target slipped to October 2020 and beyond. Owners who contacted dealers were told repeatedly that parts were on order but not received. Several owners contacted the manufacturer directly multiple times through 2019 and 2020 with no firm delivery date provided.
While most complainants reported no actual airbag failure, a few owners experienced warning lights illuminating or heard humming noises from the airbag compartments at highway speeds—symptoms suggesting component degradation. One owner was in a low-speed accident (5–10 mph) before repair could be completed; superficial injuries resulted, raising questions about whether the defective airbag deployed correctly. Owners expressed frustration that dealers refused service and that Mercedes-Benz offered no interim solutions—no loaner vehicles, no expedited ordering, no option to pay out-of-pocket for faster repair. Several noted that Takata's history of inflater failures was well known by 2012, yet Mercedes-Benz continued installing these inflaters in 2015 vehicles and did not issue a recall notice until 2019. The long supply-chain delay left owners in a bind: they owned vehicles with known safety defects but could not legally or practically remedy them.
Same Mercedes-Benz GLK-Class airbags reports on nearby years: 2012 · 2013 · 2014
Failure modes owners describe
Takata Passenger-Side Airbag Inflater—Extended Parts Shortage & Recall Delay
Owners received recall notification (NHTSA Campaign 19V010000) for a faulty Takata passenger-side airbag inflater due to poor quality manufacturing. However, replacement parts were unavailable for extended periods—commonly cited as not arriving until May 2020 or later, or indefinitely delayed. Owners reported contacting dealers multiple times over 12+ months with no resolution. One owner experienced a low-speed accident before repair; others reported airbag warning lights and humming noises from airbag compartments but could not get service.
When: Recall notice issued March 2019 onward; vehicles model year 2015; parts shortages reported through October 2020 and beyond
Symptoms owners cite: Airbag warning light illuminated; Humming noise from driver and/or passenger airbag compartments; Recall notice received but parts unavailable for repair
Codes mentioned: 19V010000, 201901001
Repairs/costs cited: Replacement airbag inflater required; parts unavailable throughout recall period. One owner attempted expedited out-of-pocket payment but blocked by unavailability.
Recalls/TSBs owners mention: Takata recall (Campaign 19V010000) initiated. Mercedes-Benz stated parts would arrive May 2020, later revised to October 2020; these dates were not met. Owners reported dealer rejection of service requests due to no parts in stock. One dealer suggested limiting vehicle use to mitigate risk. Mercedes-Benz told some owners replacement would happen only after 2010–2011 model years (8+ months of wait). One owner reported the problem was flagged in 2016 investigation but no recall action taken until 2019.
Synthesized from 90 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 11 most recent
Tacata airbag is not repaired jet ## VIN passed ## Mercedes-benz 2015glk3504matic ##
Vehilce takada air bags recalled but vehicle manufacture states they do not have parts. It has been over 6 months and I feel the vehile is not safe to drive. Mercedes benz seems not to care. My other cars was fixed years ago with the same issue.
My passenger seat airbag has been recalled, I originally received a letter informing me of this recall in january 2019. It has been almost a year from receiving this letter and the parts have not been distributed for replacement. I am pregnant and due in january and the last thing I want to worry about is a defective airbag. I am incredibly disappointed in how slow of a process this has…
Airbag recall with no fix. Driving with dangerous airbag that could harm passenger.
Tl* takata recall. The contact owns a 2015 Mercedes-benz glk350. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). After contacting an unknown dealer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts…
Tl* takata recall. The contact owns a 2015 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motorworld (150 motorworld drive, wilkes barre, pa 18702, (888)781-5431) was contacted and verified that parts were not available. The manufacturer was…
The SRS signal came on while driving
Tl* the contact owns a 2015 Mercedes-benz glk250. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact took the vehicle to Mercedes-benz of lynnwood (17800 highway 99, lynnwood, wa 98037, 425-673-0505) where he was assured that this was not a major safety concern and that the parts were not available. The contact stated that the air bag warning…
Tl* takata recall. The contact owns a 2015 Mercedes-benz glk350. The contact received a recall notification for NHTSA campaign number: 19v010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to perform the repairs. Mercedes-benz of orange park (7018 blanding blvd, jacksonville, fl 32244) confirmed that parts were not available to repair the vehicle. The contact…
Had airbags trouble with your 2015 Mercedes-Benz GLK-Class?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2015 Mercedes-Benz GLK-Class?
It's a documented issue but not catastrophic. 90 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
At what mileage does the airbags typically fail?
Across the 10 complaints that reported odometer mileage, most airbags failures cluster between 30,000 and 51,000 miles, with the median around 48,000. A quarter of owners report trouble before 30,000; a quarter make it past 51,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/Mercedes-Benz/GLK-Class.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.