My water pump recall involves an electrical short circuits, that has disrupted other nearby electrical components, like the temperature sensor. • The water pump short-circuit is causing an oil leak directly that is putting a strain the engine and turbo system. • Additionally, a faulty water pump or sensor allowed unnoticed overheating, further stressing the turbocharger seals and leading to dangerous oil leaks oil continues to leak into the turbo system, damaging my turbocharger, exhaust system, and even the catalytic converter • Temperature Sensor Failure: Overheating can cause catastrophic damage to the engine, including warping the head or blowing a gasket. • Electrical Short Circuit: The recall issue is directly responsible for electrical malfunctions that are masking underlying prob
2016 BMW X5 owner complaints
70 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 5 complaints shown
Subject: Consequential Damage and Failure of Remedy regarding Recall 24V-608 Incident Description: "I am reporting a failure of the manufacturer to provide an effective remedy for Safety Recall 24V-608 (Electric Water Pump) and subsequent consequential damage to the High-Voltage battery system. In September 2023, at approximately 78,000 miles, this vehicle exhibited 'Drivetrain Malfunctions' including Fault Code 0x222626 (EME: internal fault - active short circuit requested) and 0x22271C (Overvoltage in intermediate circuit). The BMW dealer (Fields BMW) failed to diagnose the root cause and instructed me to 'keep driving'. Since the release of Recall 24V-608, it is clear these 2023 faults were early indicators of the coolant pump short-circuiting. This persistent electrical instability
Because of this water intrusion, the following safety systems have malfunctioned or failed: • ABS and DSC (stability control) warnings • Chassis stabilization warning • Frontal collision and pedestrian warning malfunction • Airbag system warning • Loss of audible warning tones • MOST bus communication failure • Electrical modules intermittently shutting down or throwing codes These failures affect braking, stability control, crash avoidance, and driver alerts, creating a significant safety risk while driving. This is not normal wear or maintenance. Many BMW owners have reported the same issue: clogged or poorly designed sunroof drains that route water directly into areas containing critical electronics. Once water reaches these modules, it causes electrical shorts and safety system fail
The electronic A/C compressor destroys itself internally on BMW hybrid and electric vehicles and should be considered defective. The A/C compressor is used to cool the cabin as well as the high voltage battery packs, and is considered an emissions component warranties for 7 years or 70,000 miles. Without a functioning A/C system the vehicle cannot charge or use the high voltage batteries. If the electric A/C compressor fails it could cause the high voltage battery system to overheat and risk of fire. I just had it replaced at 75,508 miles before it completely failed and there are plenty of other owners of BMW hybrid or electric vehicles experiencing the same.
BMW NA is aware of this problem with the sunroof leaking water on the dashboard and damaging the electrical of the car. BMW NA is colluding with the dealers to inform customers they are clogged to charge them money for a clog that is non existent. The sun roof are not clogged as BMW NA and the dealers are saying I have video of the unclogged drain tubes and have caught the dealers all lying that they are clogged. I have video of this and can reproduce this collusion again again with the dealers lying.
other 5 complaints shown
The attorn. Gen of fl suggested I reach out to you to express a concern I have for our x5 edrive. We bought this vehicle at reeves BMW in tampa. Since we have had the vehicle, it has been a major issue and now that we have a newborn, it has become a safety concern of ours that the car automatically shuts off when the driver's door opens. Not only can we not pre-condition the car when we are trying to put him in the car seat, but anytime we get out to grab something, it leaves him with no a/c and in winter the heat will shut down. I also cannot sit in the car with my child and wait for my husband to come outside or if we are away from home and he has to run in somewhere, the car shuts off and we are left in the heat. We live in florida and it is dangerously hot when
Due to a phasing out of the 3G network by cellular carriers, BMW ConnectedDrive/BMW Assist services, such as BMW Assist eCall, Advanced Real-Time Traffic information, Remote Services, and BMW Online will no longer be supported starting February 2022 for select vehicles. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. While we understand your disappointment with the discontinuation of the ConnectedDrive services, due to the hardware included in your vehicle at the time of manufacture, there is not a technology upgrade available that would allow you to continue to use these services after the expiration of your contract or February 2022, whichever comes first.
According to the manufacturer sticker BMW x5 5.0 gets 15/21mpg. I wish I get anywhere near that. I get about 11 average MPG. I took the car to the dealer twice and I called BMW north america and they said that is the way it is. You will never get what you see on the sticker. So when you buy a car never trust what they say on the sticker price.
The engine light came on while I was 250 miles from home and on a Saturday. Was able to contact my dealer's service department who said to drive home and just monitor for any issues and hopefully it will be ok. I brought the vehicle in for diagnostic check following week. Faults were for the diesel particulate filter sensor and recommended $1300. replacement. They couldn't tell me if this part would impair the driving ability of the vehicle, but the cost seemed excessive for a sensor so I haven't made the repair yet (nor driven far) pending checking more into this. They said the vehicle may go into limp mode at any time which would be a safety issue. This sensor has been on a limited warranty extension-10 years/120,000 miles for the same model/engine as mine for 2014-2015 models (mine is
BMW has in my opinion delivered cars with a safety risk due to distracted driving risk due to their poor software. The method for connecting to and operating an iphone (and perhaps other phones) via the radio and speakers is clumsy and distracting. For example, the software demands six or seven interactions with the phone screen and car control rotary selector and car screen to achieve tuning an am station. (there is no am band in the radio because the brakes on this hybrid would affect the am signal.) in my opinion, BMW has no excuse for this distracting and annoying software and it shows a careless disregard for ensuring the safest driving experience for its customers and clack of concern for other road users. The dangers of distracted driving are well known. I drove a rental for
engine 3 complaints shown
Oil leak leads to car smoking (but not overheating( while driving or parked. Leak was not caused by owner and same oil leak without car overheating apparent in partner's BMW car. This suggests fundamental issue with BMW not the ower, which BMW should repair without cost to the owner.
The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
body 1 complaint shown
While driving on a highway, the sunroof exploded. Nothing hit the car to cause it to bust.
airbags 1 complaint shown
During a recent auto collision my airbags did not deploy. I swerved to avoid another vehicle entering the intersection from my left, he hit my rear left driver's side quarter panel and I subsequently hit a tree. This was noted by the paramedics first on scene as well as by the firemen and police when they arrived. I have notified BMW of North America, USAA insurance (my insurance company), and now you. The vehicle is a total loss and was towed to Leesburg Virginia by roadrunner wrecker service.com
tires 1 complaint shown
Driver was traveling on a highway at approximately 55 MPH when they heard a loud noise at the rear of the car and felt the steering become unsteady. Driver looked at rear view mirror and saw a black object fly from the rear of the car onto the highway. Driver pulled onto the shoulder and found that a large piece of the rear passenger side tire was gone. The tread on one of the rear pirelli scorpion verde tires had peeled off the tire. The impact from the loose tread caused damage to the rear of the car. At no time did the tire lose air pressure nor did any warning lights turn on to indicate any tire trouble. Luckily no other vehicles on the highway were hit by the large tire tread which flew from the car and into oncoming highway traffic.
fuel system 1 complaint shown
The contact owns a 2016 BMW X5. The contact stated while driving at approximately 50 MPH, the vehicle stalled. The message "Drivetrain Failure" was displayed on the instrument panel. The vehicle failed to restart. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the high-pressure fuel pump had failed. The contact stated that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 129,000.
visibility 1 complaint shown
The contact owns a 2016 BMW X5. The contact stated that the sunroof drain was faulty, causing water to leak into the dash and damage the interior lights and windshield wiper function. The vehicle was taken to the dealer where it was diagnosed with water damage from the sunroof; however, the dealer informed the contact that water damage was not covered under the warranty. The vehicle was then taken to South Motors BMW (16215 S Dixie Hwy, Miami, FL 33157) where it was diagnosed that the sunroof drain tubes were clogged and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
suspension 1 complaint shown
Air compressor absorbs moisture and prevents valves from opening and inflating airbags around 4 years or 60-70k miles. This breaks down to about a $3200 repair from the dealership or around $2400 from an authorized BMW mechanic. Both places have informed that they are seeing a ton of these repairs this year. For an air compressor to be blocked, and the silica gel completely absorbed with moisture on a vehicle of this age, it's unacceptable. The signs of this malfunction are that the rear end will sag and not properly inflate (if at all). Sometimes it would deflate while driving and cause the wheels to slam against the chassis, risking much more severe and permanent damage. In short, the vehicla cannot be driven until the issue is repaired, and can be life threatening if this happens