2016 Subaru Crosstrek owner complaints

Key is sticking in ignition. Was informed that there is a known fix for a known problem that happens but it will cost over $400 to fix. This is a known design flaw with a known service bulletin that makes a change to a piece of plastic in the shifter.

I have had three occurrences with my vehicle where I discovered a dangerous situation in the manual heater and air conditioner control module connector that resulted in the module connector and the wiring harness connector both becoming scorched and melted due to excessive heat. I believe that this is probably occurring due to high electrical current at the connector. In all occurrences, the first symptoms of the problem are intermittent blower fan speed followed by the fan speed knob becoming melted into a fixed position. The first occurrence was in February 2021 and the damaged control module (part number 72311FJ500) and the pigtail connector were replaced by a trained auto body tech. The second occurrence was in August 2021 and I took the vehicle to the Subaru dealership given it wa

The vehicle was losing power and getting close to the point of stalling but never stalled. It would periodically not switch gears as well. Seems like it could have been a faulty brake light switch. Apparently I was told that my vehicle was not covered under the recall put out earlier for this issue. So I had to pay out of pocket.

Tl* the contact owns a 2016 Subaru crosstrek. While making a right turn, the electrical system failed and caused the contact to rear end another vehicle. A police report was not filed and there were no injuries. There were no warning indicators illuminated before or after the failure. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The VIN was unknown. The approximate failure mileage was 24,000.

I own a 2016 Subaru Crosstrek with only 37,000 miles. There is a problem with my battery being drained after not driving the car for several days. I have had to call for a jump start 3 times, Aug. 8, 2023, Sept. 5, 2023 and Nov. 14, 2023, each time after returning from vacation. I replaced the battery when it happened the second time, but the problem continued to occur. I have taken my car to the Subaru dealership for diagnostic. They checked the draw level in the vehicle electric system found excessive draw of 350MAH when everything was turned off. The performed DCM (data control module) check and disconnected the fuse. The draw dropped down to 15MAH. I was told I could leave the fuse disconnected, which would leave me with a useless navigation system, loss of front speakers and

2016 Subaru crosstrek, 27,500 miles. Unable to remove key from the ignition when vehicle is in park. When this happens the only way to remove key is to put the car in and out of gear and then back to park. Has occurred 1/2 dozen times, most recently today 11/13/2018. I am concerned that I may not be able to get the key out at some point in the future. Obviously, I cannot leave the car unlocked with the key in the ignition! Switching gears is not always an instant fix and can take awhile going between drive/reverse/neutral before returning to park and the key releases from the ignition. Have a call into the dealer regarding this issue and service bulletin tsb-16-112-18r

I made several complaints about the car not starting, too much oil consumption etc...then on november 11, 2018, at 3.42pm I was driving on highway 87 when car stopped suddenly, smoke came out and flames. It burned down in 15 minutes. Police and fire department came to turn the fire down. The car is total loss. I could have died

My vehicle (2016 Subaru crosstrek, 74k miles) became completely unresponsive during highway speeds twice in one week. I was traveling approx. 80mph on the interstate when the gas pedal stopped working. My vehicle started to decelerate for a few seconds before completely shutting down and I was able to coast to the side of the road. The vehicle restarted almost immediately and I was able to drive the rest of the way home without incident. I called a Subaru dealership immediately the next morning and brought it in that same day where they found nothing wrong: no codes, no bulletins, or recalls, and they said it was probably just driver error. The very next day it happened again, the exact same scenario: driving 80mph when my gas pedal became unresponsive, the vehicle decelerated then di

Three year old car and horn doesn't work ,,,

The key will not come out of the ignition when placing the car in park! We have to fiddle with the shifter to get the key to release. Contacted the dealer and Subaru of America to see if this could be fixed as a recall, unfortunately it is a service bulletin as of now and costs >$500 to fix this known problem that occurred on a vehicle with 50K miles! This is unacceptable and would like it fixed at no charge.

Tl* the contact owned a 2016 Subaru crosstrek. The contact stated that vehicle would not start. Colonial Subaru (761 e chester st, kingston, ny 12401, (845) 339-3330) advised the contact to go to an independent mechanic to have oil added to the vehicle. The contact called the manufacturer who sent a letter to schedule a service appointment with the dealer. The dealer changed the oil and a 1,000 mile test was to be performed to check the status. After the vehicle had been parked for an extended period of time, it failed to start while it was raining. The vehicle was towed to another unknown dealer for a second opinion and the batter was replaced. While driving at an unknown speed, the vehicle stalled and smoke and flames appeared. A police report was filed. The vehicle was deemed destroyed

Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were entering the cabin while driving. This created a potential carbon monoxide exposure risk to me and passengers. Subaru inspected the vehicle and confirmed the exhaust issue existed before I purchased the car. The selling dealership did not disclose this safety defect and refused to unwind the sale when notified.

How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, when it did not pass the inspection, I came to find out about the situation of the poor condition underneath the car. It had a leaking muffler and they had to repair it so that the car could pass inspection. I present other situations; but the worst is

While driving my 2016 Subaru on a highway in the rain, the sun roof unexpectedly exploded outward. There wasn't any sign of being hit by debris to cause the glass to shatter. Broken glass flew all over. I took photos of the glass roof that clearly shows the shattered roof broke upward.

There is a grinding noise coming from one of my wheels . I'm pretty sure it's a bad wheel bearing . Noticed the noise after braking very hard to avoid a collision .have had the SUV looked at test driven by an independent mechanic . He believes it is the wheel bearing

While driving at night around curves at about 15-20 MPH the steering wheel kind of locked, and could not go back straight. Had to stop, turn the car off in order to the steering wheel feel normal. It did it a couple of times, also while parking it made like a clicking noise by the front passenger wheel. Had it fix, Subaru replace relief valve, electric oil pump. Even though Subaru is at fault, I had to pay almost $600 to have this fix because my car had a condition that was not covered by their warranty. It isn't fair. I bought this Subaru because of their reliability. It shouldn't have defects. This situation exposed my daughter's life and mine. I hope nobody else goes through this risky situation. Thank you.

Today we had the third wheel bearing replaced on this car. At 43k miles the right rear bearing has been replaced twice and the left rear bearing once.

The whole control arm broke and the car only had 44 000 miles on it had to replace it and the radiator cracked too with so many little miles contacted Subaru no answer they wont even reimburse me paid over 2 gran to fix it very unreliable car

Every 4 months I'm changing head lamp lower beam,,

When driving to work this morning on the highway, traveling about 50 MPH (approx 10 mile drive, mostly highway) I heard and felt a loud crack on my roof, as if something heavy had hit the roof at a high rate of speed. I immediately looked behind me to see if the cars nearby had been affected, but didn't see anything unusual. When I arrived at work approx 3 minutes later I discovered my sunroof window was shattered, with pieces of glass scattered across the roof of my car and a significant amount of shards collected on the sunroof fabric cover. I assumed it was a rock thrown from above but could not see where it had landed or bounced anywhere else on the roof of my car, especially as there was only the one loud bang and no other reaction from cars in traffic. The police had no record of any