2016 Volkswagen Golf SportWagen owner complaints

The contact owns a 2016 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer advised the contact to avoid using the front passenger’s side seat. The contact had not experienced a failure. VIN tool confirms parts not available.

I was in a very minor accident involving only the front end. I was a a complete stop at a traffic light and hit the car directly in front of me, I hit the car car going no more than 10 miles per hour. All of the air bags deployed, driver, passenger, as well as front and back side airbags. Additionally, when the airbags deployed the windshield completely shattered on the passenger side. Luckily my son was not injured with the extreme fore of the airbag deployment. I took the car for an estimate and just for the inside airbag damage the total would be $9,300. This was an extreme shock, not only when the minor fender bender occured but now the car is totaled because of the airbag deployment.in this situation the airbags should not have gone off for such a minor crash. I need this to be looked

48k miles, 2016 vw sportswagen, faulty clockspring. Reversing out of a parking space and turning the steering wheel when there was a crinkling,crunching sound which came from the steering wheel column, very innocuous noise, like a piece of paper was caught in the column. Immediately a warning appeared on the console 'airbag error' which remained on for the short drive home. The vehicle was then parked, turned off and upon turning ignition on again, the same error warning displayed. Unknown if other components were affected. Dealership serviced the vehicle determining the clock spring required replacement. This resulted in $712 in repair costs as repair is not covered under warranty. Seems like an ongoing issue with vw.

My car with approximately 25k miles on it. Airbag light came on. At the same time, my horn, and other components on my steering wheel stopped working. When I diagnosed my car it was determined it was the clock spring in the steering wheel that stopped working. A faulty clock spring will make it so that my airbag does not function. I was just parking my car but were I in an accident I could have been killed as my airbag would not work. I looked online and it appears Volkswagen knows of this issue, and has issued warranties, and recalls based on even this particular part with the same part number. But no recall or warranty of my car in particular. Volkswagen refused to pay for repairs of my vehicle.

While driving I completed a u-turn and my airbag light came on. I took it to the dealer and they said it was the clock spring mechanism that failed and was no longer under warranty. Warranty was 3 year or 43,000 miles, my vehicle had 48,846 miles. The cost was $545.95 to replace the part. I researched this part and found that there are previous recalls due to failure.

The fuel pump on my 2016 Volkswagen Golf SportWagen failed approximately three months after a safety recall repair for the suction jet pump (recall 20Y6). My independent mechanic explained that failure of the suction jet pump can cause fuel leakage or vapor transfer into the EVAP system, which may create pressure or vacuum imbalance inside the fuel tank. This can potentially damage other fuel-system components, including the fuel pump. My vehicle had no prior fuel-system issues. After the recall repair, the vehicle began experiencing symptoms consistent with fuel delivery problems, and the fuel pump ultimately failed. The mechanic who performed the repair noted that the failure was “highly likely related” to the suction-jet-pump defect because of the short time between the recall repair a

Thermostat housing leaking with just a little over 60k miles - just outside of warranty. Cost is about $1000 as it is poorly placed for replacement. Have read many other complaints of this.

Component: Sunroof / Roof Assembly - Water Ingress Make / Model / Year: 2016 Volkswagen Golf SportWagen VIN: [XXX] Mileage: ~40,000 Sunroof leaks water while closed and glass intact. First replacement frame arrived damaged. Repair extended into second week. Known manufacturer defect (VW bulletin MC-10241196-0001). Volkswagen denied reimbursement based on time expiration despite incredibly low mileage ~40,000. Effect: Interior damage to headliner/carpets, possible electrical damage, disruption of daily use. Requested Action: Document for safety/recall investigation; use data to support future recall or enforcement action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VW USA is offering no help in getting our recall work done. Their only suggestion is for us to work with our shipper. Our car is located in Italy because we are an active duty family stationed under orders at naval air station Sigonella. Our shipper has contacted VW Italy, and they refuse to help. The shipper also notes that they can’t ship the car anywhere anyways because the recall has to do with the fuel system. In effect, our car is now trapped in Italy, unable to be shipped off the continent. Perhaps NHTSA could persuade VW USA to perform our recall work here in Italy?

The fuel system is completely shot, with fuel leaking from the gas tank after a ride once and pressure building up in the gas tank. Gas pumps click off after only putting one to two gallons in the tank, despite the tank being nearly empty. Mechanic replaced Evap canister and fuel suction pump, seemingly solving the problem temporarily only for them to resurface. Fuel leaking from the tank while driving severely risks my safety, as it is possible that pressure could cause the fuel to leak onto the engine, thus causing rapid combustion of the vehicle. The dealership has not assessed the problem, only a qualified mechanic has. It has not been inspected by manufacturer, police, insurance representatives, but has been inspected by a mechanic. No warning lights or messages have appeared in relat

Clock spring has failed with horn and airbag malfunction.

The drain on retractable roof became blocked. Rainwater drained into car saturating carpets. Water flowed into control system causing an emergency dashboard alert to stop driving immediately while driving on highway. This event occurred twice: firstly in new york then two weeks later in pa. Vw service in pa replaced connectors. Vw service in brooklyn ny and westchester pa explained that there is a design fault in the drainage system in the retractable roof.

2016 vw golf sportwagen experienced a coolant leak at the thermostat housing/water pump at approximately 76,000 miles. This seems to be a common issue with the 1.8 engine. Diagnosed by the vw dealer as well as a separate independent repair shop. Both recommended replacement of the thermostat housing/water pump.

In late summer (August 2022) I started seeing a warning but it would disappear so fast. Now it's popping up more: Yellow triangle appears. Engine is giving code# B116229 - "Selector lever park position lock switch Implausible signal" (mileage 104814 km). I originally received a recall notice like this and brought the car into the dealer. He said there was a VIN "Mix up" - something about the last two digits being reversed with another customer. Reading off my dash, this is my VIN [XXX] This sounds a lot like the "Shift Lever Micro Switch" recall which is a safety issue. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Junction between thermostat and water pump failed leading to total loss of coolant. At the time I was driving north on I-75 in heavy morning traffic at 65 MPH. I was able to steer the vehicle off the road without hitting anyone or coming to a complete stop. Had the vehicle towed to Jim Ellis VW of Kennesaw where they diagnosed the problem and replaced the water pump. The car had 18,762 miles on it at the time. Mechanic stated that the problem was oil from cam covers leaking onto water pump and was frequently seen. Vehicle had low coolant warning lights twice and I added several ounces of distilled water each time. Car had an engine warning light and was being taken to dealer for service that day. When the incident happened, there was an audible alarm for loss of coolant and a flashing ye

The contact owns a 2016 Volkswagen Golf Sportwagen. The contact stated that there was an odor of gasoline in the vehicle. Additionally, the vehicle was stalling while driving. The contact stated she stopped at a gas station and attempted to add gasoline; however, the tank was already full. The contact was able to drive home safely. After the vehicle was parked, the contact noticed that gasoline was leaking underneath the vehicle. The dealer was contacted and informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine And Engine Cooling) however, the vehicle was previously repaired under the recall. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was

The contact owns a 2016 Volkswagen Golf Sportwagen. The contact stated while driving at high speeds, the vehicle started to shake abnormally. No warning lights were illuminated. The vehicle was taken to an auto body shop where it was diagnosed and determined that the rear axle coil springs had fractured and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

The passenger side rear coil spring snapped without any warning and with in normal highway and city street use with only 46,244 miles and 5 years of age. The was manufactured in August of 2015, was delivered in November of 2015, and the spring failed in the last week of June 2021. The vehicle is used on road and has had all maintenance done on time or early. I drove the vehicle on June 25th and when I was about 2 miles from home I slowed for an intersection and heard a clank sound from the rear of the vehicle, the remainder of the drive was uneventful. The next day when exiting our garage my wife and I heard a loud clanking sound. I test drove the car around the block and every turn, deceleration, and bump resulted in a clank from the back rear wheel area. The VW dealer confirmed the rear

Tl* the contact owns a 2016 Volkswagen golf sportwagen. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Also, while refueling the fuel spewed back out of the fuel filler neck soaking the person fueling the vehicle. The next day while at a stop light, the vehicle suddenly shutoff without warning. The vehicle was taken to the local dealer charles maund Volkswagen located at 6900 burnet rd, alston, tx 78757, who diagnosed that fuel tank needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 16v647000 (fuel system, gasoline, engine and engine cooling). The contact stated that the vehicle h