The cue on my Cadillac 2018 ats just stop working , I searched online and found out millions ,of Cadillac owners cue has stopped working. My car only has 60,000 miles, I got it new in 2018 june. Please help us with this problem. My name is[xxx] ,email address [xxx] phone [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
2017 Cadillac ATS electrical problems
moderate 5 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →
Complaints
5
Recalls
0
Avg fix
$850
When does it fail?
Of the 5 electrical complaints filed for the 2017 Cadillac ATS, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Among the 6 model years of Cadillac ATS in our records for electrical problems, this one ranks #3 by owner-complaint volume.
No new NHTSA electrical complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
What owners are reporting 4 most recent
The Cadillac CUE Infotainment system has failed for the second time. Device was replaced 2 years ago
The fuel level gauge drops to e. The touch screen display does not work at times you have to turn off the car to get it to work.
In center console there is a dual USB port for either charging or data for CarPlay. When two phones are plugged in and charging, and one phone is in passengers hand, while vehicle is in motion or stopped, the airbag warning light will illuminate. When the phone is removed from passenger seat, airbag warning light turns off. This will happen any number of times and is very easy to reproduce…
Had electrical trouble with your 2017 Cadillac ATS?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2017 Cadillac ATS?
It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Based on the 5 complaints filed, electrical issues most often appear around 33,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Cadillac/ATS.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.