The manufacturer was unable to remedy the defect in the past 6 months despite I followed up multiple times. The respective service was also unable to provide estimated fix date as they mentioned no clear date provided by the manufacturer as to when the part will be available
2017 Porsche Macan owner complaints
59 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 7 complaints shown
On [XXX] at around 6pm the AIRBAG light displayed in instrument cluster and remained steady after vehicle was placed in motion. I called my nearest service dealer at Porsche Carlsbad and they ran a vehicle diagnosis using their scanning tool. The finding was that the Front Passenger Seat Occupancy Sensor / Module was defective and needs replacement. The dealer also said that a recall had been issued (for which my vehicle's VIN was not listed). I called Porsche Company North America and they said my VIN was not part of that campaign to fix this issue, but I feel that this recall related to vehicle safety should have included my vehicle since it was within the make/model/year and trim of those included in the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
I have been trying to have this recall taken care of by Porsche for the last 4 months. Both Walnut Creek and Livermoore dealers have been unable to do this recall repair leaving the front passenger airbag non-functional as best I can tell. It serves no purpose to have a safety recall if there is no ability to have the recall repaired despite multiple attempts to contact the dealer. Both site inability to obtain any parts. I believe this likely poses an important safety issue for the front seat occupants.
The contact owns a 2017 Porsche Macan. The contact received a recall notification for NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I bought my car used this may 2019 and the passenger airbag light has stayed on indicating that it doesn't detect anyone in the seat so it won't deploy if I get in an accident. . I looked up Porsche macan recalls. And this exact same issue has been recalled in 2015-2016 macans and 2017 macan gts. My macan is a turbo. I took it in to the dealer thinking I was apart of this and was told I needed to pay 2085 dollars because my specific VIN hadn't been recalled. I asked if this was the exact same malfunction the other 2015-2017 macans had and they said yes but we can't cover yours. This is an obvious scary issue that has already been recalled and they said they now want to re quote me and will only cover 80 % of repair and want me to pay 500 dollars . I don't feel like I should have to pay for
Porsche headquarters is unable to produce the part associated with this recall since April 2021. The dealer does not have the part either. I am unable to have passengers in vehicle causing hardship due to failure to fix recall by Porsche
Was pulling into a parking lane, at a shopping center with my foot on the brake, ready to put the vehicle in park, when the car suddenly felt as if it locked down brakes failed and the engine accelerated out of my control head on into another vehicle parked across a divider. I had no control of steering or brakes .. The car flashed a power steering failure.. Airbags never deployed, and my vehicle sustained over $8,000 in damages. I had asked for data report that Porsche extracted from my car with no response.
engine 2 complaints shown
Per Porsche dealer, "2 broker bolts on the timing cover causing an oil leak." very, very expensive (thousands of dollars) to repair as vehicle is 50 months old. No recall just yet by Porsche per dealer, though has affected Porsche cars with this engine in significant numbers as is readily noted on online forums and acknowledged by dealer.
Tl* the contact owns a 2017 Porsche macan. While driving approximately 50 MPH, the vehicle lost power and the "engine control fault" indicator illuminated. The contact pulled the vehicle over to the side of the road and shut off the engine. Once restarted, the vehicle operated normally. The contact also stated that the failure occurred four other times. The vehicle was taken to the dealer (garber automotive rochester, 3955 w henrietta road, rochester, ny 14623) on six occasions, but they were not able to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.
brakes 2 complaints shown
While driving at approximately 40 mph, traffic began to slow. When I attempted to slow to match traffic conditions, my brake pedal offered almost no resistance and sank to the floor. The car did not slow. I pumped the brake pedal repeatedly but it had no connection to the cars brakes. A vehicle collision occurred as a result as I coasted into the car ahead of me.
I have a 2017 Porsche macan and since having the car in my possession, this vehicle has a long brake travel and at a few points, I was not sure that I would be able to stop the car on time. For instance, while approaching a stop sign, I began to push down on the brakes only to apply all force to make the vehicle come to a full stop-luckily I was not on a busy street because I could not get the macan to stop before the stop sign. The distance the brake pedal travels before the brakes actually engage is very long. I am quite disappointed in the needless extent of travel. My vehicle is currently being serviced at manhattan motorcars in new york. When informing the service consultant of this issue, I was later told that "he cannot raise the pedal" and left it at that. One would expect more out
cruise control 2 complaints shown
I have a new 2017 Porsche macan and have noticed that the digital speedometer is not accurate. Depending on how fast you are going the variance is up to 3 MPH off. The analog speedometer is very hard to determine your speed based on its design, hence the digital one should be 100% accurate. Have you heard of this issue or have seen it in your macan testing? I have taken to dealer and they noticed it as well and tested other macans and did the same thing. So, dealer is saying there is nothing they can do and speedometer meets government specs/guidelines with tolerances allowed.
Tl* the contact owns a 2017 Porsche macan. While driving less than 5 MPH, the vehicle independently accelerated and crashed through the wall in the contact's garage. The vehicle entered the living quarters of his home. There was no injuries. Prior to the crash, the vehicle experienced independent acceleration and extra effort was required to slow down the vehicle. The vehicle was not taken to be diagnosed or repaired. The vehicle was taken to an independent auto body shop to be repaired. Porsche gold coast (125 s service rd, jericho, ny 11753, (516) 758-0800) was contacted and informed of the failure. The contact stated that the failure was intermittent. The manufacturer was not informed of the failure. The approximate failure mileage was 9,000.
steering 1 complaint shown
While driving east on I-40 in North Carolina, my power steering catastrophically failed and I had to use all of my arm strength to steer the vehicle. The section of I-40 where this event occurred is extremely curvy (near the Haywood Rest Area) and there is no margin for error. If I had not been alone and totally concentrating on my driving, I could envision a severe accident as there were cars all around me. I managed to drive the vehicle to my Porsche dealer in Columbia, SC for repairs. They found multiple faults for the steering torque sensors and determined that the electric steering rack was faulty. They replaced the steering rack. Prior to this event, I had complained to the Porsche dealer about rubbing noises in the steering. The dealer replaced the steering shaft but the noise ca
other 1 complaint shown
I am submitting this complaint regarding a known safety issue affecting my vehicle. I own a 2017 Porsche [2017 Macan GTS ], and I recently discovered that the fuel pump flange on my car has developed cracks, causing a noticeable fuel odor and potential fuel leakage. This component matches the description of the part listed under NHTSA Recall No. 17V-289 (Porsche Campaign AH06), which addresses the same defect. However, when I contacted Porsche and checked my VIN, I was informed that my vehicle is not included in the recall, despite exhibiting the exact failure described in the recall documentation. This situation raises serious safety concerns, as fuel leaks pose a significant fire hazard. I respectfully request that NHTSA investigate why vehicles experiencing the same defect are being e
powertrain 1 complaint shown
Porsche Macan has known transfer case problem. Should be recalled. I have a 2017 Macan with 15,000 miles and transfer case bad.
tires 1 complaint shown
Tires ware original equipment new vehicle they ware so loud after 15k miles that I thought the front bearings ware bad took it to the dealer they said all good its a tire issue something about Porsche Macan and Pirelli tires I am not the first with the problem they recommend to buy Michelin tires insane.
visibility 1 complaint shown
The car was parked in the garage and the panoramic roof was suddenly shattered while I start to drive the car about half mile. At first, I though it looks like it was froze but the glasses start to fall apart. The car is new, I just bought it for 3 weeks with 700 miles on it. No stones or rocks ever hit the sunroof.
lighting 1 complaint shown
Headlight severe crazing/crackle and DLR module failure. Both Porsche NA and extended warranty fail to cover or take responsibility for this poorly mfr’d part that is dangerous as it limits visibility as well as others seeing you. I want Porsche NA to own up to this hazardous parts failure.
electrical 1 complaint shown
The specific concern pertains to the routing of sunroof water drains from the roof to the wheel well of several Porsche vehicles. In this case, the rear water drains are routed directly over fuses and other electronic components within the vehicle. One of the electronic components affected, a Park Assist Control Unit (part 95B 919 475 L), controls multiple vehicle safety functions including perimeter sensors and the backup camera. When this unit fails, the backup camera is blank and perimeter sensors that beep to notify the driver of potentially hidden objects (or people) close to the vehicle do not function. Such failure may jeopardize the overall safety of vehicle occupants and other road users and may affect safe operation of the vehicle. This Park Assist Control Unit has failed in my