This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
full bulletin at NHTSA ↗2018 Chevrolet Cruze suspension problems
severe Owners of the 2018 Chevrolet Cruze have filed 4 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
Complaints
4
Recalls
0
Avg fix
$900
| Model year | suspension complaints |
|---|---|
| 2014 Cruze | 10 |
| 2017 Cruze | 4 |
| 2018 Cruze (this page) | 4 |
1crash
When does it fail?
Of the 4 suspension complaints filed for the 2018 Chevrolet Cruze, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA suspension complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
full bulletin at NHTSA ↗This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
full bulletin at NHTSA ↗This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
full bulletin at NHTSA ↗This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
My son bought his car not even happen in a month he hit a deer he said it felt weird like the braking system went weird not even thinking it went to an auto body shop and my father told me to look up recalls and it will not let me look it up it's in the VIN isn't recognized by GMC so I'm curious on what's going on with his car if there was any recalls or if it was mechanical issue I'd like paul…
I leased a cruze and with less than two weeks in my possession it has been more at the dealer than with me. First, they thought it was a strut and after having the car for two days they replaced the affected part. A day after getting the car back, the same creaking noise that was previously apparent was still there and getting worse. They have now had my car for 4 days and reported back to me…
Had suspension trouble with your 2018 Chevrolet Cruze?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2018 Chevrolet Cruze?
It's a meaningful issue. 4 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Based on the 4 complaints filed, suspension issues most often appear around 50,250 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2018/Chevrolet/Cruze.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.