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2018 GMC Terrain airbags problems

severe 12 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →

Complaints
12
Recalls
1
Avg fix
$1,100
7crashes
9injuries

Related recalls

severe NHTSA 18V340000 May 24, 2018

General Motors LLC (GM) is recalling certain 2018 GMC Terrain vehicles

If the SDM becomes inoperative, it will not detect a crash or command the necessary air bag deployment, increasing the risk of injury in the event of a crash.

Fix: GM will notify owners, and dealers will reprogram the SDM with updated software, free of charge. The recall began June 29, 2018. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is 18179.

The failure pattern owners describe

Buyer takeaway: Multiple 2018 GMC Terrain owners report airbags failing to deploy in serious collisions and intermittent warning-light issues that even dealerships struggle to diagnose; one owner also reported airbag burn injury. A recall exists for some models, but coverage and effectiveness remain unclear.

Owners describe two main patterns: airbags that don't deploy when they should, and warning lights that won't stay off.

In collision reports, airbags remained inactive during rear-end impacts at highway speed, frontal crashes at 30 mph, side-impact T-bones, and even a head-on collision with a deer. One owner suffered a concussion, fractured nose, severe whiplash, and multiple lacerations after a rear-impact crash; another reported their vehicle was hit while stopped and the airbag system did not activate. A third owner was struck on the driver side in a multi-vehicle collision with no airbag deployment, and a fourth hit a deer head-on with the same result.

Warning-light issues plague other owners: the Service Safety Restraint System message and airbag light illuminate, sometimes with audible chimes, often intermittently over months. Dealership scans have returned no fault codes in some cases, leaving owners confused about whether their restraint system is truly safe. One owner reported a failed driver's side front impact sensor at 55,705 miles. Another disabled owner on a tight budget reported the dealership could not pinpoint the malfunction without expensive trial-and-error diagnostics.

A separate incident involved a side curtain airbag deploying and burning through an occupant's clothing, causing second- to third-degree burns.

Recall N182155400 is mentioned by multiple owners as addressing these issues, but coverage appears inconsistent—some owners found the recall in the system only after an accident, while another reported GMC said no recall existed on their vehicle.

Same GMC Terrain airbags reports on nearby years: 2015 · 2017

Failure modes owners describe

Airbag Non-Deployment in Crashes

Airbags failed to deploy during multiple types of impact collisions—rear-end, frontal, side-impact, and vehicle-to-animal—despite sufficient force to trigger deployment.

When: At time of collision; one case at 55,705 miles

Symptoms owners cite: No airbag deployment on rear-end collision at 40–50 mph; No airbag deployment on frontal collision at 30 mph; No airbag deployment on side-impact (T-bone) collision; No airbag deployment on head-on collision with deer; Vehicle moved after collision but airbags remained inactive

Repairs/costs cited: One owner reported driver's side front impact sensor failure requiring replacement; other repairs unknown. Vehicle totaled in one case.

Recalls/TSBs owners mention: Recall N182155400 issued for some 2018 Terrains; one owner reported the recall was identified post-accident via OnStar diagnostic. Another owner stated no recall appeared in the system despite matching symptoms.

Service Safety Restraint System Warning Light and Airbag Light Illumination

Warning light and chimes activate intermittently or persistently on the dashboard, indicating a restraint system malfunction. Diagnostic scans have returned no fault codes in some cases.

When: Months after purchase or upon startup; varies by vehicle

Symptoms owners cite: Service Safety Restraint System warning message displayed; Airbag warning light illuminated; Warning chimes sound continually; Warnings come and go intermittently over months; All seatbelts checked but no faults found on scan

Repairs/costs cited: One dealership diagnosed a failed driver's side front impact sensor needing replacement but vehicle not yet repaired. Other owners unable to identify root cause; one disabled owner on limited income reported dealership unable to pinpoint issue without costly trial-and-error repairs at $150/hour.

Recalls/TSBs owners mention: Recall N182155400 mentioned by multiple owners as applicable to 2018 models, but one owner reported the recall did not appear in GMC's system despite having the exact symptoms. Another owner reported GMC said no recalls exist on their 2021-purchased used vehicle.

Side Curtain Airbag Burn Injury

Airbag deployment caused thermal burn injury to occupant, with the airbag material burning through clothing.

When: Upon airbag deployment (timing and mileage not stated)

Symptoms owners cite: Side curtain airbag deployed; Burned hole through passenger's coat and shirt; Second- to third-degree burns sustained

Repairs/costs cited: No repair information provided

Synthesized from 12 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 1 most recent

airbags · filed 12/27/2023

Head on collision with a deer destroying the front head light and severely damaging the drivers side door. No airbags were deployed.

Had airbags trouble with your 2018 GMC Terrain? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2018 GMC Terrain?

It's a meaningful issue. 12 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.

At what mileage does the airbags typically fail?

Based on the 12 complaints filed, airbags issues most often appear around 24,786 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2018/GMC/Terrain. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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