The car began shuttering while driving down a main street (45-50mph). When we pulled over we smelled gasoline and burning. The car was towed to Hyundai service department. The service department informed my the fuel injectors were leaking causing a fire. The are replying the fuel injectors and told me it would be wise to have them replace all sparks plugs ($190) while they had the engine opened up.
2018 Hyundai Santa Fe owner complaints
107 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 5 complaints shown
I bought my 2018 Hyundai Santa Fe 3.3L a year and a half ago with 58k miles from a dealer in Clarksville, MD. On October 18th 2022 with 70k miles my Hyundai Santa Fe starting making a loud noise in engine so I took it to a Hyundai dealer where I was told my engine would need to be replaced and was quoted 19.1k to replace it. I'm the second owner of the car so technically not under warranty. Hyundai is paying half of repair and rental extended warranty is paying the other half and a 10 day rental. Car has been there for a month parts still aren't there and was told it could take months to get my car back.
The contact owns a 2018 Hyundai Santa Fe. The contact stated that upon checking the engine oil dipstick, the dipstick was abnormally dry. No warning lights were illuminated. The vehicle was taken to the dealer, who performed an oil consumption test over 1,000 miles, and found that the engine was consuming 2 quarts of oil. The contact was informed that the excessive oil consumption could cause damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.
Was on my way home from work, and suddenly my engine threw a rod and now my engine is blown.
The contact owns a 2018 Hyundai Santa Fe. The contact stated that while conducting a routine inspection on the vehicle, the contact noticed that the coolant was low in the coolant reservoir. The contact drove the vehicle to a local dealer where the vehicle was inspected. The contact was informed that the engine needed to be replaced. The dealer suggested that the vehicle remain at the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
powertrain 4 complaints shown
Occasionally stalls when stopped & take off & turn right or left at a slow speed..one t ime died completely able to pull over & restart engine. Happens on city streets. The dates it stalled are 9-14-18 10-5-18 10-18-18 11-16-18 11-28-18 12-04-18
Was driving and car turn off on me and wouldn't start I got it towed to Hyundai and they said my engine went out it had oil and everything we don't know why can stopped working has been sitting in my drive way for 3 years because we don't have 13000 that Hyundai told us
•Year/Make/Model: 2018 Hyundai Santa Fe •Mileage: ~91,502 •Date Purchased: April 2023 Description of Problem / Safety Concern: I am reporting a safety-related engine defect in my 2018 Hyundai Santa Fe. The vehicle has developed engine knocking, metal shavings in the oil, and potential timing chain/bearing failure, all of which create a serious risk of engine failure while driving. The vehicle was purchased at 50,855 miles and currently has 91,502 miles, demonstrating that these serious engine defects developed at relatively low mileage. I have attempted to have the issue addressed under Hyundai’s extended warranty, referencing the TXX8 Service Bulletin which provides specific instructions for inspecting, diagnosing, and submitting claims for this type of engine defect. Despite this, two Hy
We took our 2018 Santa Fe in for service because the check engine light came on and we lost power when accelerating. We were told that it has "catastrophic engine failure" and that we need a full engine replacement. On a less than 5 year old car. We are being blamed for this although we have kept up with regular oil changes and service. We were told that we could not get any warranty on the engine. We have been quoted $7,500 for an engine "replacement" and a 1 year warranty. They do not make the engine any longer so it is not even a true replacement. We brought it in to Hyundai of Metairie. They will not answer or return our calls. Do not buy a hyundai.
steering 3 complaints shown
Steering exhibits "stiction" after driving for 20-30 minutes. This becomes worse as speed is increased. Small movements of the wheel produce no steering effect but resistance is felt. When the resistance is overcome, the result is slight over steer. Under these conditions it is difficult to drive in strait line as constant corrections and re-corrections are required back and forth. The effect is that the steering feels to "freeze" until a minimum break out force is applied, resulting in an overshoot past the intended point. It is similarly necessary to apply a positive return to center force to return to strait, as the normally present self centering feel is not present for small steering angles. The problem can sometimes be detected after being at rest for a few moments but is not intrus
When driving the vehicle on the highway at speeds higher than 60mph, the steering wheel seems to stick in one position and jerk when you try to adjust the steering in the slightest.
I have noticed for the past year that my steering column feels loose. It makes a popping noise and really makes noise on rough pavement. I feel like the steering wheel is just gonna come off into my hands. It's very loose to turn and you can feel the pops within the steering wheel. I took my car to local repair shop and they told me there was a recall and that I should take to dealer. I called dealer but my Vin # is not listed within the actual recall. However I read the recall itself and that is what is happening to my Hyundai. It makes no sense that my exact Vin # would not be included in recall since I am having that problem.
cruise control 2 complaints shown
Slow to accelerated I have to re press the pedal just to try an speed up on the highway im getting honked at trying to go up hills I have to press it to the floor to go up hills an it idles out an its very dangerous to drive on the freeway I cant go past 50mph an I use sport mode its dosnt help it this should be a recall in all the Hyundai cars .
When driving on a back road going about 35-40 MPH, all of a sudden the rpms spiked way up and the car started shaking. As I pressed the gas pedal the car would barely move but the rpms would go extremely high. Every time I had a stop light and tried accelerating once the light turned green the car would barely move and rpms would just keep reving up real high. I was afraid I was going to get hit or rear ended. Huge safety concerns.
electrical 1 complaint shown
In September 2024, my 2018 Hyundai Santa Fe experienced an unexpected engine lock-up while driving, creating an immediate safety hazard. Vehicle lost power, began smoking, and posed a potential fire risk. Fire department responded to prevent the engine from catching fire and had to spray the engine compartment with high-pressure water. Following this incident, vehicle remained in Hyundai’s possession for ~9 months for engine-related repairs. When we picked up the vehicle after the prolonged repair period, front-facing camera had completely stopped functioning. This camera has always worked prior to the engine lock-up and was functioning the day of the incident. This was reported to the dealership, Hyundai Motor America. A case manager (Nemesh) took the case. Very supportive, helpful and
seatbelts 1 complaint shown
Tl* the contact owns a 2018 Hyundai santa fe. The contact stated that the passenger seat belt failed to make an audible sound when it was engaged. The vehicle was taken to spokane Hyundai (8801 e sprague ave, spokane valley, wa 99212, (509) 922-1450) to be diagnosed, but a failure could not be found. The contact stated that the VIN was not included in NHTSA campaign number: 16v145000 (seat belts). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,500.
brakes 1 complaint shown
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
other 1 complaint shown
Tl* the contact owns a 2018 Hyundai santa fe. While the contact's father was driving various speeds, he noticed an abnormal odor coming from the vehicle. Once the vehicle was home, the contact opened the front passenger door and noticed that the passenger seat had burned without warning. There was no indication of any flames. The vehicle was taken to green Hyundai (1200 s dirksen pkwy, springfield, il 62703, (217) 525-1370) to be diagnosed, but the cause of the failure could not be determined. The dealer stated that the seat cover was cut by an object. The vehicle was taken to an independent mechanic who inspected the seat and confirmed that it was burned by a faulty seat warmer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was appro
airbags 1 complaint shown
My airbag light came on 1000 miles over the warranty mileage while on vacation. Had the issue checked and it was a 'pre tensioner', driver side, that shorted out and in turn shorted out the airbag module. This is a huge safety problem and should not happen. It should also be covered, due to no fault of my own. I have tried to resolve the issue with Hyundai customer care, but no help from them. I had to, because I'm not driving unprotected, get the car fixed on my own. I'm retired, a veteran and on a fixed income. $2300.00 is a lot to absorb. I've asked Hyundai for help, but no response.