Cracked cylinder head due to defect in the casting process. Oil leaking thru the crack landing on the exhaust manifold causing an odor and possibly toxic fumes in the cabin of the vehicle.
2018 Mazda CX-5 owner complaints
108 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
engine 17 complaints shown
Purchased vehicle from dealership drove 1650 miles, cylinder head began leaking, excessive oil. Took vehicle to repair shop their assessment cracked cylinder head. Warranty expired, dealership refused help in addition to Mazda Corp. unless brought to nearest dealership 140 miles away, with no guarantee. Vehicle is not driveable, I do have photos of the cracks.
Mazda has inspected the car and determined that there is a crack in the cylinder head. This is apparently a known defect in 2018-2021 Mazdas with 2.5L engines, including, without limitation, the 2018 Mazda CX-5. The cracked cylinder head has caused leaking coolant, which can drain into the engine and create serious safety issues. Mazda is aware of the issue, however, they are claiming that it is not covered by warranty.
Crack Cylinder Head less than 50,000 miles
There was a burnt rubber smell coming off the vents, took to dealership and they confirmed there was an issue with the front timing cover and was replaced. Less that a week later, there was smoke coming from the hood of the car. Took back to dealership unaware if it was recurring issue but it was determined there was a NEW oil leak due to faulty cylinder head needing replacement on my car which has less than 50,000 miles. While there was no warning lights, the car was unsafe to drive in that condition.
The cylinder head cracked while waiting for a light to change at a busy intersection, causing heavy smoke to enter the vehicle through the air vents with the heater on. The smoke filled the car quickly, causing my wife and me to exit the vehicle at the very busy intersection. A local independent service center diagnosed the problem. I was unable to drive the vehicle to the manufacturer for safety reasons and smoke filling the cabin. No warning lights were displayed. This vehicle was maintained following the manufacturer's recommendations throughout its 77,000 mile life.
We are a senior citizen couple driving this 2018 Mazda. Went out to garage to find a significant size area of oil spillage on the floor. The car has just over 25,000 as we are low mileage drivers. Took to a mechanic to find out it is a cracked head and oil is steaming out of the crack.i have since learned that Mazda is well aware of the weakness in this model and has chosen not to do anything about it. Our car is out of warranty. It would be a hardship for us to repair. And if repaired, would it happen again? This has recall written all over it, as well as a class action suit. I would like our vehicle repaired at no cost to us. How long were they aware of this issue? I have found hundreds of complaints. I prefer not to pursue this legally but this is unacceptable by Mazda. This was my seco
2018 CX-5 has a cracked or porous (depending who is telling me the issue) cylinder head at 60000 miles. I was told by the Mazda service advisor that the issue is common. I reached out to Mazda for assistance in covering their faulty part and was told they would not cover any of it.
The engine cylinder head has a crack that has caused the engine oil to leak from the engine. This seems to be a common issue known by Mazda. The oil has saturated the right front brake and portions of the undercarriage, that will also need to be cleaned and or replaced. We had the car looked at a repair shop in Portland OR. they let us know this is a huge problem with this engine and we have not had this repaired as of this note. we will contact or dealer where we purchased the CX-5 and see about getting it replaced. This happened as my Wife was driving from California to our home in Washington. She noticed the oil light was flickering and she found a repair shop in Portland that looked at it and for that the head was cracked. Our car has 89,413 miles on it and has been maintained and does
Vehicle has a cracked cylinder head at 43,000 miles. It is leaking oil and will lead to further engine damage if not repaired. Dealer inspected and diagnosed the problem. There were no vehicle warnings. It was brought to dealer because it was leaking oil and smelled of burning oil. It appears to be a common problem with Mazda Cx5s.
One of the Cylinder heads has a crack in which has cause some oil to leak in the affected area. This is not the 2.5T engine, there is a TSB out for those engines. The affected engine is the 2.5 NA engine.
Defective cylinder head resulting in oil leak. Confirmed and inspected by dealer. No warning messages or symptoms. Just smell of burning oil.
The contact owns a 2018 Mazda CX-5. The contact stated that while driving at 45 MPH, there was smoke coming from the engine, and the contact smelled an oil-burning odor. No warning lights were illuminated. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the cylinder head was damaged, causing oil to leak into the cylinders, and that the engine needed to be replaced. The manufacturer was notified of the failure, and promised to open a case and give the contact a callback within 24 to 48 hours. The approximate failure mileage was 59,000.
Driving fine at low speeds (under 40mph), once I accelerate to highway speeds the engine misfires, check engine light flashes, Smart City Brake System Malfunction, Radar Malfunction, and car losses all engine power. Car just coast, lights and brakes still work. Check engine code moves around and will be on cylinder 3 sometimes and cylinder 4 other times. Able to replicate this issue multiple times. Serious safety concern.
I just had my vehicle in for routine maintenance and oil change and three days later it started leaking oil, staining my driveway, with the leak getting progressively worse then my check oil light went on, and the day I brought it in, and it was smoking under the hood. My safety and the safety of others on the road was at risk. At the routine maintenance visit they found no issues with the vehicle. After bringing it into the dealership they diagnosed it as a cylinder head crack needing replacement. We had another dealership look at the diagnostic video and explain that this is poor manufacturing. It’s just over 60,000 miles but is still within our warranty from a timeline aspect. Upon research we found this is happening to many people with a Mazda’s from year, 18 to 21. There are many foru
I own a Mazda that I purchased new in 2018. I have kept up with the maintenance to a “T”. I have never abused it. About a month ago I started smelling a strange smell. Like smoke or burnt oil. A couple of weeks later, the engine oil level light came on and the engine was low on oil and that’s when I started seeing that the motor was leaking oil, and I just found out that the engine head cylinder has a crack. I found out that these vehicles have a defect from the factory on this part that cracked, “Engine Head cylinder”. And now to repair it, it is going to cost me around $6,000. The warranty has run out.
2018 Mazda CX-5, 2.5L Naturally Aspirated Engine The vehicle has been diagnosed with a leak from the cylinder head cover, resulting in engine oil dripping directly onto the exhaust manifold. This issue causes noticeable smoke and a strong burning oil odor inside the cabin while the engine is running. This defect presents multiple serious safety concerns: 1) Health hazard due to prolonged exposure to burning oil fumes inside the vehicle. 2) Fire risk from oil contacting hot engine components. 3) Potential engine failure, which could lead to vehicle stalling or loss of control, increasing the risk of a crash and possible loss of life. Mazda issued Technical Service Bulletin TSB #SA-031-21, which introduced a redesigned cylinder head for 2018–2019 CX-5 models. The release of this TSB indica
powertrain 2 complaints shown
The cylinder head on my 2018 Mazda CX-5 developed cracks on the exhaust side, leading to significant oil leakage onto the exhaust manifold. This has caused engine damage and safety concerns. The vehicle is currently at a Mazda dealership, where the issue has been inspected and documented. The component is available for further inspection upon request. The oil leaking onto the exhaust manifold creates a serious fire hazard due to the high heat generated in this area. Additionally, the vehicle experienced burning smells and visible smoke coming through the air vents, which could impair visibility or cause distraction while driving. These conditions place the safety of myself, my passengers, and others on the road at risk. The issue has been confirmed by a Mazda dealership. They provided a
This car has a confirmed cracked cylinder head and is leaking oil. This is a known issue and there is a TSB out for it. It happened at $62500 miles and is just outside of the warranty. This has happened to several of these cars. Mazda is not doing "good will" to repair them and there is not yet a recall which there should be. The car suddenly started leaking oil and smoking/burning. It is unsafe and a defective cylinder head. Mazda should be taking responsibility for this