When attempting to rise/lower the automatic suspension, the compressor cooling notification pops up, followed by a malfunction. After this occurs, the vehicle is incredibly bumpy, to the point of it being unsafe to drive. The vehicle has been repaired twice already by the dealership under extended warranty and the condition has occurred a third time in less than three weeks. This is our family…
2018 Mercedes-Benz GLS-Class suspension problems
moderate 3 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Complaints
3
Recalls
0
Avg fix
$900
When does it fail?
Of the 3 suspension complaints filed for the 2018 Mercedes-Benz GLS-Class, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What owners are reporting 3 most recent
This 2018 gls 450 has issues with suspension system. Bought this car in 2023 and using since Jna 2023 and suspension system failed like 3 -4 times. Mechanic changed the air compressor , valves and others and still the car has same issue. It used to lift the car to adequate height but the compressor keeps on pushing it to cause teh compressor to fail.
I took the car to the service 3 times in 4 months. There are many problems with the car. The first problem was that the left rear shock was leaking which made a squeaking noise when driving. There was also an odor problem with the car that was coming from the ventilations. These two problems were fixed. I took the car another time. There was another problem with the eco start/stop function and a…
Had suspension trouble with your 2018 Mercedes-Benz GLS-Class?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2018 Mercedes-Benz GLS-Class?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Based on the 3 complaints filed, suspension issues most often appear around 8,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2018/Mercedes-Benz/GLS-Class.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.