FIRE RISK. Chevy Bolts are known and have an active recall on a fire risk. They did one fix, which reduced my vehicle range. It has shown that fix did not work, and they further reduced our range, plus told us not to park inside or charge overnight, which decreases the practicality of the vehicle. As per the recall notice and your website, I am instructed to contact you if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. They have NOT remedied this in a timely manner as it has been since August 2021 that I have been in contact with them to have it resolved, and we agreed to their offer back in October but they have taken no action to fulfill the offer and now it is Dec 2021. Each day is a risk to my family. We have to park both ou
2019 Chevrolet Bolt EV owner complaints
173 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 7 complaints shown
I made the mistke of purchasing a Chevy Bolt EV in 2019. The cars have been on a recall since 11/2020 for batteries that set fire. Three times Chevy has called my car back to the dealership and done nothing but reduce my battery charge level to 80%. This is not acceptable because the car will no longer cross the Island and return at this level. They kepp saying they will put never batteries int he cars but that started over a year ago and they have done nothing. When I asked them about when the battery swap might happen they tell me they do not know. When I asked if they had Bolts with good batteries that they could swap they said no. I'm being given the run around by GM.
The contact owns a 2019 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned that the vehicle may catch on fire in his senior townhome community. The dealer was made aware of the recall but informed the contact that they were not aware when parts would be available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
In the early morning hours of october 21st, around 3am, we were woken up by smoke/fire alarms. We started running around our home to identify the cause of the alarm. After about 5 minutes of searching inside the home and finding nothing, we realized that there was some smell of smoke coming from the garage and when the mudroom door which leads to the garage was opened, we found that the Chevy bolt was on fire and there was lot of smoke in the garage. The Chevy bolt was parked/stationary in door 3 section of the garage and our other car was parked in door 1 section of the garage. The door 2 section of the garage was empty at the time of the incident. With Chevy bolt on fire, we saw that the door 3 section of the garage was engulfed in flames and filled with smoke. We tried to use the fire e
I am an owner of 2019 Chevy bolt. I had this car since the day 1, baught it brand new from the dealership, and not only when I purchased it the dealer had no proper information abut it, I have tried contacting the gm customer care regarding the first, second and third recall. I have asked the gm regarding the recall, if the recall that the dealer will try to fix will not solve the issue, will I still be in the risk of having my car catch on fire? Can the gm guarantee me that after having all of my recalls done prior to the final one that just came in that they had fixed the issue and that my vehicle is safe now considering I have a child. The response was: " we cannot guarantee that to you, because we can only try and see if this will solve the issue." so the issue is not solved, my vehicl
The contact owns a 2019 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V560000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
steering 7 complaints shown
As with other Chevy bolts, the rack and pinion steering completely broke no longer able to steer vehicle.
Steering will not return to center. After going around a turn, or even a curve like an exit ramp, the steering will remain locked in position and not re- center. It requires close attention and considerable force to return it to center and continue along a straight road.
Our 2019 Chevy Bolt experienced some of kind of steering issue where the car made a "clicking" type of noise when making slight or big turns to the left or the right. We brought the car to our Chevy dealer who diagnosed the issue as a faulty steering gear and tie rod with both parts needing to be replaced. The dealer told us that the Chevy Bolts are known to be "fragile" when it comes to this issue and that hitting a pot hole could cause this level of damage. We could have driven over a pot hole under normal driving conditions but did not have a specific incident in mind that could have caused this. There were no warning lamps or other messaging other than the sound we could hear during turns. While the parts are not that expensive, the labor is - the cost of the repair with the parts is
Odo, 500 miles, brand new vehicle. The vehicle makes a clicking noise at speeds of 0 - 25 MPH, or, when the vehicle coming to a stop, or, when the vehicle accelerates. Other owners complain about the same issue discussed here https://www.chevybolt.org/forum/178-2017-Chevy-bolt-EV-issues-problems/25985-clicking-noise-very-slow-speed.html
The contact owns a 2019 Chevrolet Bolt EV. The contact stated that the steering wheel failed to return to center after turning to the left or the right. The contact used excessive force to manually return the steering wheel to center. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the rack and pinion assembly had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000.
Steering will not return to center. After going around a turn, or even a curve like an exit ramp, the steering will remain locked in position and not re- center. It requires close attention and considerable force to return it to center and continue along a straight road.
The steering wheel does not return to center. This appears to be a common issue on Chevy Bolts based on various forums, for example https://www.chevybolt.org/threads/steering-wont-return-to-center-bad-steering-gear-steering-sticking-in-one-direction.42988/. One has to be very aware of the steering issue as it requires the driver to actively force the steering wheel to return to center. This can be an even bigger issue when having to react to avoid debris or sudden breaking. There are no warning lights. The manufactuer claims that this is not a prevalent issue.
other 2 complaints shown
The infotainment screen suddenly froze and blasted an extremely loud static noise that nearly caused an accident. It has a lot of problems with freezing
Dash reflect excessive light onto windshield blinding driver. I have a turn from sr-95 south to I-15 north ramp and I am blinded while making the turn potentially causing a crash. Seems this has been a known issue since 2017 and no fixes has been mad.
brakes 1 complaint shown
The bolt EV has a dangerous design problem when using regenerative braking. You don't have to use the brake pedal to slow or stop. The car slows in relation to how quickly you release the accelerator pedal. The brake light only comes on when the accelerator pedal is fully released. The car will stop quickly at that point with the brake lights on during the last few seconds until at a full stop, when the brake lights turn off. The vehicle remains at a full stop without any brake lights on once your foot is off the accelerator. When stopped you have to hold the brake pedal to keep brake lights on to warn following cars. This needs to be addressed to give adequate notice of changes in speed to following drivers to avoid collisions.
powertrain 1 complaint shown
I'm experiencing the loss of propulsion covered in this bulletin. It's happened around 5 times. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176614-9999.pdf The malfunction indicator lamp comes on after each incident and then clears. The problem has been confirmed by a dealer and they are refusing to repair it under either the power train or emission control systems warranty. Losing propulsion is a safety issue, particularly in high speed traffic, and it needs to be fixed.
airbags 1 complaint shown
collided with a deer at 45mph. enough force for airbag deployment. airbag attempted to deploy. I can smell igniter fumes and have smoke in the vehicle however the actual steering wheel bag did not deploy.
seatbelts 1 complaint shown
Parking brake engages sporadically and automatically and sometime produce loud grinding noise in front of the car. Passenger rear middle seatbelt is not retracting automatically and is not self adjusting. Reverse camera has changed from a full screen view to a smaller screen with wide bars left and bottom of the image that now is hard to see. I believe this changed due to a software update with no warning. Dealer requests me to pay for this issues to be inspected. I believe this are safety concerns and Chevy should recall them.