Vehicle shudders on acceleration. 2013-2018 vehicles were recalled. 2019 is doing the same thing.
2019 INFINITI QX60 owner complaints
44 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. 20 of them are reproduced below in full, most recent first, grouped by category.
powertrain 7 complaints shown
My 2019 Infiniti QX60 (VIN [XXX] ) experienced a sudden transmission failure at 99,995 miles. The vehicle would no longer shift into gear and became undriveable. The dealer found diagnostic code P2813 – Pressure Control Solenoid G, indicating internal transmission failure. The repair estimate is 8,369.87. This appears to be part of a known pattern of CVT failures affecting Infiniti/Nissan vehicles, including the QX60. Earlier models (2015–2018) had warranty extensions for similar CVT defects. This failure occurred without warning and poses a major safety hazard, as the vehicle could not accelerate or be driven. My wife was pulling out of the parking area after picking up my [XXX] and as soon as she pulled out and shifted it to drive it would not. Ended up with a vehicle almost hitting
When a person leans on the door and at least 200lbs of pressure is applied to the driver's door, in drive, the door will open and all the locks in the car will release.
Check engine light has been coming on and off intermittently for over a year; it has remained on continuously for the past several days. An OBD-II scan on October 30, 2026 at 67,484 miles recorded stored, pending and permanent codes P17F1 (CVT judder, clutch A hydraulic pressure), P0101 and C1130. I have reported CVT judder/shudder under light acceleration to the INFINITI dealer multiple times: September 15, 2025, March 23, 2026, and October 10, 2026. Each time I was told the concern could not be duplicated, and on October 10, 2026 a CVT fluid drain and refill was flagged due by time and mileage on the multipoint inspection and deferred. The judder symptom is now confirmed by a stored P17F1. All of this was reported while the vehicle was under the INFINITI Elite CPO warranty, which expired
Differential failed and leaking fluid - premature failure. Yes, part will be available, and repair diagnosed by Kendall Inifiniti of Nampa dealership. In process of review by manufacturer district area manager. No warning, no messages, no smells, nada - took auto in for scheduled 60,000 mile service at dealer and provided $4,100 estimate for repair - see attached. Vehicle previously serviced in Feb 2025 at same dealership and drivetrain was reported good without any mention of leak or seal failure. Service rep believes this failed months ago.
At the end of XXX I noticed that my 2019 Infiniti QX60 was starting to jerk when I accelerated. At first it was an intermittent jerking but on or about XXX it was happening more often. I took my vehicle in that day to get the oil changed and mentioned the problem to the manager at the shop. When the mechanic did a scanned diagnostic test on it he said it was a fuel pump problem and he recommended I get the fuel pump replaced. The shop completed the fuel pump replacement on XXX but when I picked up the vehicle it was still jerking. I called the shop when I got home and conveyed that the problem still existed. I took the vehicle back to the shop on XXX and after sharing this information with the manager and mechanic: [XXX] the manager called me back later in the day and said the error codes
Transfer Case leaking. Resealing of Transfer Case was performed under warranty. The vehicle was under warranty and had only 33,000 Miles. It was rather alarming that such transmission/power train issues showed up at such low mileage.
electrical 5 complaints shown
While driving home from work on the expressway, the FEB indicator came on even though there was no one in front of me for at least 1/4 mile. Then the BCI indicator came on when there was no vehicle behind me. The braking system started to engage for no apparent reason. I previously owned a 2017 QX60 and experienced the same issues. Infiniti could not correct the issue and I was granted a new vehicle under the lemon law. Unfortunately, my current QX60 has too many miles to consider for the lemon law again.
Fuel gauge and distance-to-empty (DTE) indication is constantly incorrect: the gauge fluctuates and DTE jumps or shows values inconsistent with the actual fuel level, that seems to have a temporary recovery of somewhat reasonable value when I disconnect the batter for a few mins. Reported to the INFINITI dealer on since 2022 and most recently both Oct 10 and March 23, 2026; where the in-tank electric fuel pump and fuel gauge packing were replaced under warranty, but the fault persisted afterward. Reported again on October 10, 2026 and recorded as not duplicated. The fault remains and leaves the driver without a trustworthy indication of remaining fuel, creating a risk of unexpected fuel exhaustion. This is a documented issue type on these vehicles: INFINITI has issued service bulletins on
The backup camera image intermittently goes blank. The failure occurs randomly; the only way to restore the image is to turn the vehicle off and restart it. When the camera is blank, the driver has no rear-view image when shifting into Reverse, which is a collision risk to pedestrians, including children, behind the vehicle. I reported this condition to the servicing Infiniti dealership multiple times over the years, and at one point the changed the camera, but most recently in 2026 when the vehicle was tested and the failure was documented as "could not replicate," and I was instructed to return if it happened again. The fault continues to occur. The same failure pattern was documented on both March and October 2026 visits. NHTSA Campaign 19V-654 / Infiniti R1911 recalled 2018-2019 QX60
2019 Infiniti QX60, VIN [XXX]. Dealer installed a Pass Time kill switch with the factory brake pedal wire cut in half and routed through the box. Pass Time's own install guide says to wire it to the starter and NEVER to any other circuit. If that box glitches, you lose brake lights and the brake signal to the car's computer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FEB (sensors) display on our Infiniti QX 60 dashboard - this occurred within several months when we received the car. The car was inspected by their Infiniti Repair dealer and was told the problem was solved. It was not and the same issue appeared after several miles of driving. Reported to Consumer Affairs at Infiniti and was informed its an Infiniti Dealer issue. Further electronic defects occurred as I was not able to change gear from Park to Drive. Infiniti towed the car to their Dealer and purportedly they corrected. The same issue continued and placed several more calls to Infiniti Consumer affairs. Was told "we are sorry but we cant help you". Eventually brought this issue up to the highest level at Infiniti to [XXX] - head of Nissan North America. No action yet again - an
other 3 complaints shown
Tl* the contact owns a 2019 Infiniti qx60. While the contact was backing out of his driveway, there was a blindspot on the back up camera and he backed into another vehicle. There were no injuries. The contact stated that he recently received a recall notice for NHTSA campaign number: 19v654000 (back over prevention). The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 450.
While driving at approximately 60 mph I heard a loud popping noise. Once I stopped I noticed my sunroof was completely shattered. I was not in traffic and had not gone under any underpasses. This happened all by itself. The car had been inside the garage and my ride was approximately 15-20 minutes.
The emergency braking system occassionally engages when I am driving. On about four occassions I was driving and the alarm began beeping. The car suddenly began braking. Nothing was directly in front of my vehicle that should have triggered the system. The most recent incident was yesterday, 10/5/21. This afternoon on my way home from work, the following warning appeared after a brief beeping sound, " FEB. Warning. See Owners Manual." A symbol was also lit on the dashboard. This warning remained on until I turned my vehicle off once I arrived home. I have not restarted the vehicle to see if the warning reappears. There have also been at least two instances of the rear sensor going off.
steering 2 complaints shown
The contact owns a 2019 Infiniti QX60. The contact stated while driving approximately 20-25 MPH, the steering wheel locked on six occasions while driving straight or while turning. There was a green EPS warning light that turned on and off. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim. The manufacturer scheduled an appointment for an inspection of the vehicle. The failure mileage was approximately 38,400.
Intermittent resistance during turns, felt as drag through the chassis with the steering wheel reacting to resistance coming from the front end, not the steering column. Tires are about one year old with pressure, balance and rotation recently verified, so tire-related causes are unlikely. The sensation has been present for several weeks, occurs randomly, and has become noticeably more frequent over the past week. It creates unpredictable steering effort while the vehicle is in motion. First reported to the INFINITI dealer March 2026 but they could not replicate. This model line has documented steering and chassis issues: NHTSA campaign 21V-402 recalled 2020-2021 QX60 vehicles for steering knuckle and rear axle housing failures; the 2019 model year sits in the same generation. The vehicle
airbags 2 complaints shown
The airbag/crash sensor warning light illuminates intermittently and randomly. The warning appears without any change in seating, road condition, or impact, and clears on its own or after a restart. I have observed this for months and raised it with the servicing Infiniti dealership, where it was documented on 10/31/2026 during the current diagnostic visit; earlier attempts to reproduce it returned "could not replicate." An intermittent airbag warning light means the airbag system's readiness cannot be confirmed: airbags may fail to deploy in a crash or may deploy unexpectedly. The vehicle has also recorded code C1130, an ABS module communication fault, and was included in NHTSA recall 19V-807 for ABS actuator inspection, showing this generation has documented electronic control faults. Th
The car's computer malfunctioned when parking the car and pressing the brake. The car immediately accelerated at full speed, went over the yellow median and hit a pole causing an accident in the school parking lot, the whole front left side of the car to be completely damaged, the side airbag on the driver's seat coming out, etc.
cruise control 1 complaint shown
Tl* the contact owns a 2020 (na) Infiniti qx60. While idling, the vehicle spontaneously accelerated. Additionally, the rpms increased to 7,000 for 20 seconds. There were no warning indicators illuminated. The vehicle was taken to Infiniti of williamsville (8137 main st, williamsville, ny 14221, (716) 633-9585), but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,000.