2019 INFINITI QX80 owner complaints

Went to start car after it was sitting over night (and temperature had dropped) and it would not start, requiring a jump. Nothing was left on overnight. Car required jump start two more times until I was able to take to dealer. I was told it was a defective battery and battery was exchanged. Three weeks later, after stopping for gas at 5am on way to work, car would not start again. Again nothing has been left on. Car is currently dead in my driveway. It is a 2019! Also, the door covering my gas cap no longer opens, requiring it to be pried open.

Ongoing failure to start, multiple battery replacements in less than 2 years. Purchased a warranty and of course the vehicle will not replicate its failure to start when it is at the dealership for the warranty claims adjustor to review. Car has had to be towed to the dealership with no resolution even after being there multiple times. Dashlights have gone dim - issues with multiple lights coming on. Dash on order - been waiting months now with no update on when the new dash will arrive. Multiple TSB's have been issued regarding the issues mentioned - TSB ITB19-034b TSB MC-10239504 with no resolution. Infiniti is aware of these issues and has only offered to bypass "jump out" or bypass of the IPDM (Intelligent Power Distribution Module), noting that this action would void my warranty rel

I have had this vehicle for a little over a year and since april, I have been stranded in different places. The reason is because I would go to get in my car and the battery was completely dead. The first time this happened, the dealership said it was a recall issue that they claimed to fix. This happened again 3 months later, at night with my baby at the grocery store. I went to get into my car and battery was dead yet again. Took it the dealership and they tried to tell me it was my fault because I don't drive it enough. Mind you, I drive my vehicle every single day to work and to daycare etc. After fighting with them for a week, they finally fixed it, or so I thought. Today, I went to my sons soccer game and guess what, battery dead yet again! I have never in my life had an issue like

Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.

My wife is in quarantine with our daughter in oregon. Drives the qx80 every 2 or 3 days, to go to the store for food. Qx80 started up just fine, drove it to the store and parked it. 35 minutes later, came out of the store with perishable groceries, the battery was too weak to start it. Had to be jump started. Seeing that others are having the same issue. Called the dealership about the issue. They claim there is a recent recall that may help with the issue. No recall in the system, but notices from Infiniti service on this possible fix of reprogramming an electrical module. Per the last complaint, it doesn't fix it. I called the dealership, they are aware of the issue. I was told that due to all the electronics in the car, there is a large draw on the battery from electr

I have been stranded numerous times with this vehicle. Some battery gremlin or electrical gremlin. Brought to the shop and they said there was a recall that was fixed. I went to the store 2 days later , came out with $400 worth of groceries and go to start my truck and nothing . Blinking flashing electric glitching . It took 15 minutes of just trying to jump it off!!! Annoying and dangerous !! Obviously the recall is not fixing the issue with this truck .

On three occasions the battery in my 2019 qx80 has died for no apparent reason. The car is a 2019 and the battery died 8 months, 10 months and now 13 months after purchasing it brand new. Each time the car has driven fine in the morning on my way to work but when I tried to turn it on to head home it didn't start. I was initially told it was a bad battery and then told it was an alternator issue. I have two young children and am now scared to drive them in our family vehicle out of fear of being stranded again.

The battery in my vehicle continuously dies, leaving me stranded on multiple occasions. This has been occurring since 2024 consistently. In January I had it towed to the dealership since every time I jump the battery, it charges it which in turn causes it to pass their battery test. Since I had it towed while the battery was dead they told me that the battery test failed so I purchased a new battery directly from Infiniti expecting reliability and quality. I started having issues again with my SUV not starting due to a dead battery in July or August 2025. The issue persists, and I have since learned that the 2019 QX80 model is known to have charging system problems that cause premature battery failure. I have to jump my vehicle about 3-5 times a week. Despite bringing this issue to Infini

I was driving down the road, only vehicle on the highway and it was a clear, hot, and sunny day. I heard a loud noise like a gunshot and then could hear the sound of air like riding with the window down. I looked around inside my car and didn't see anything so I pulled the shade a little from the sunroof and it was shattered.

Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and continues to worsen. It has not been seen by a mechanic or dealership yet since first experiencing.

I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift solution to get home without suffering more damage. We are 16 hours plus stops away from home.

The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.

The car's rearview camera has no visibility when it's nighttime or dark outside. The rearview camera monitor is almost pitch black and too grainy. Sideview camera also shows no visibility (even though the car comes with these features) and changing brightness/contrast settings does not resolve the problem. During the day, there's visibility, but at night, the monitor is black and grainy. The dealership's maintenance department has not resolved the problem when car was brought for maintenance just 45 days after leasing the new vehicle. Infiniti's consumer affairs was contacted and they have not resolved the problem as well. This creates a huge safety hazard as when the sun goes down, nothing is visible in the monitor when backing up.

The 2019 qx80 forward emergency breaking system (feb) continuously engages the brakes without warning or an obstruction. Always while a railroad crossing is in site, sometimes when a redlight is near but (green) with no vehicles stopped at it. It has also done it on an open highway & interstate at speeds of 70 MPH with nothing around. This causes a very real chance of being rear-ended, or starteling the driver into crashing.

2019 infinity qx80 limited 4 x 4--faulty automatic breaking system!!! Car would emit a beep beep beeeeeep and then the auto braking system would engage and cause the car to come to an abrupt stop. This occurred within the first 1000 miles of driving and continued for the duration of ownership. The car stopped on the freeway access road (35 MPH), state highway 6 (50 MPH) in rush hour traffic...., sienna parkway (45 MPH), 290 (65 MPH) and turning into driveway (5 MPH). It was inconsistent, and there were no obstructions (moving or sedentary) to cause the sensors to initiate the brakes. It was very dangerous. I am writing this safety complaint, as I have concerns that Nissan is not required to report issues if they do a voluntary buy back. We initiated a lemon law claim with Nissan north

This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!

The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.

The backup camera cannot see see at nighttime, a real safety issue.

The cruise control does not work going down a hill. It works on a level road. It works going up a hill. I set it at say 50 MPH on us route 30, boswell, pa going down a hill and without applying the brakes the vehicle would be going 60 MPH at the bottom of the hill. This is dangerous. Dealer told me not to use the cruise control going down a hill!