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ProblemsByVin Index / 2019-TOYOTA-C-HR / COMPLAINTS
Full complaint record · NHTSA

2019 Toyota C-HR owner complaints

95 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 12 complaints shown

50 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2024 ODI #11632913.0

No warning lights presenting on dash board, my car started making a noise around 100k (almost like something was rubbing against the tire, think playing card in a bicycle spoke) and I thought maybe it was my loose splash guard causing it. No physical issues (gears up/down fine, no vibrations, no shimmy, no play in the steering). Took it to Dav Cava toyota dealership and was told i needed to replace both my transmission and torque converter. $10,500 estimate. That's more than i owe on the vehicle. I have kept oil changes since I've had it (bought used at around 65k miles). I bought toyota because they're a trusted brand. Imagine the stomach-turning disappointment when I was told I needed to come up with $10,500 when I work hard to pay the payments and general maintenance on this car! Check

12/21/2025 ODI #11706398.0

At 125,000 miles it has been discovered that my CVT transmission is failing due to a transmission bearing issue. Quoted repair cost for $14,000 despite CVT transmission failure is common on my model. Toyota has only offered extended warranties to Canadian residence $14,000 is something I don’t have and face repossession for the failed transmission.

11/27/2023 ODI #11556892.0

Transmission humming at 76k miles, and jerking wildy, almost caused wreck that could have killed me and daughter! And I am not, and I repeat I am not the only one with this problem. All it takes is a quick Google search to find out that nearly all 2018-2019 Toyota Ch-r owners are all complaining about this, and for a 9k Transmission when you still owe 16-24k in payments is ludicrous! Toyota needs to address and fix the issue!

11/23/2018 2,500 mi Crash ODI #11153343.0

Tl* the contact owns a 2019 Toyota c-hr. While the vehicle was parked with the engine running, it reversed out of the driveway independently and crashed into a parked vehicle. There were no injuries and a police report was not filed. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The vehicle was included in NHTSA campaign number: 18v710000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 2,500.

11/15/2024 ODI #11625551.0

The vehicle has only 106 thousand miles on it, and it started to make a loud sound while driving it with lots of hesitation to accelerate out of the first gear. There were no warning lights on the dashboard. I took it to my mechanic, who stated it was the CVT transmission. The estimated cost is over 6 thousand. I am waiting on the final quote. It is impossible to believe that Toyota has not recalled this vehicle based on this issue and the many complaints.

11/13/2025 ODI #11699091.0

Transmission CVT failure of the 2019 Toyota CHR at 107,000 miles, was not inspected until there was an undeniable sound coming from the transmission and specific request was made for the source of the sound. There were no dashboard lights or warnings prior or even now that I’ve been told the transmission needs replaced and is in failure. Transmission failure has been inspected and confirmed by Toyota Dealership. As a consumer I was not forewarned transmission will require specialty maintenance in order to keep the vehicle in service especially at just 100k miles, no formal requirements were ever made concerning the transmission to maintain the functionality of this particular vehicle. The sound began emitting from the transmission about 2 to 3 weeks prior and due to the government shutd

11/10/2025 ODI #11698489.0

Car was under warranty until 100k miles. At 110k miles, transmission blew up. $12k minimum to replace, even with a used transmission. This needs to be a country-wide notification and Toyota needs to be held accountable. My transmission blew up at a stop light. If this had been on a major highway, the driver, passenger and outside drivers could have been seriously injured. Toyota should be replacing these free of charge and providing rentals. Canada already has a program in place to resolve this safety issue. Why don’t we have this in the states?

11/08/2024 ODI #11624275.0

At about 64,000 miles I began to hear a loud sound come out of my car while I drove it, so I took it to the Toyota dealership and they said I need a new transmission. My safety and family’s safety is put at risk because my car can stop at any point while driving it. The problem is confirmed by the Toyota dealership! My vehicle has not been inspected by the manufacturer only the dealership that I bought my car from. There was no warning signs on my car such as a check engine light or anything like that which is even more alarming. The only way I knew there was a problem with my car was because of the sound. Many people are having issues with the transmission when it comes to the Toyota CHR which is surprising how there isn’t a recall already on this because it’s not fair for a car to be at

11/06/2025 ODI #11697984.0

The transmission on my 2019 vehicle began making loud grinding and whining noises and then started hesitating during acceleration. A Toyota dealership inspected the vehicle and confirmed a failing transmission bearing and advised that the entire transmission must be replaced. The repair was quoted at approximately $12,000. The vehicle has been regularly maintained and serviced. Despite proper maintenance, the transmission failure occurred unexpectedly and prematurely. Because of this issue, the vehicle became unsafe to drive and has now been undrivable for nearly a year. The failure creates a safety risk due to hesitation, loss of acceleration, and unpredictable shifting while merging into traffic or maintaining highway speed. The issue has been reproduced by the dealer and fully document

11/05/2025 ODI #11697724.0

The car started making weird noises and shaking. Took it to the dealership and the car has a bearing that’s bad on the Transmission. It is a known problem according to the technician who took a look at it. Multiple cars during the 2017-2019 che cars all have the same issues.

10/15/2025 ODI #11693551.0

Transmission is failing at 101,000 miles. Toyota will do nothing, they quoted me at $10,600 to replace it. This is an ongoing issue with all the CHR’s and as of September 25th they have extended the warranties in Canada due to all the transmission failures. On the APA website for Canada they are reporting that they have a defective bearing inside the transmission that fails over time. The APA also recorded over 60 reports of CVT transmission failures on the Toyota C-HR. The majority of complaints cluster in the 2018-2019 model years, but a significant number of failures affect 2020 models. The average mileage at the time a failure was reported is just 118,000 km.

10/13/2025 ODI #11693100.0

I was hearing a noise and took my car in. There is a faulty bearing in the CVT transmission. They can not replace the bearing alone, but have to replace the entire CVT transmission, over 9,000.00 cost. I have taken very good care of my car. I have not missed an oil change, tire rotation and have even had brake work done - because of good ownership responsibility. When looking into the issues with my car I saw MANY others are having the same issue. After research I came across a Toyota Service Bulletin that shows toyota is aware of the defect and still continued to sell the car. Service Bulletin TSB002418 was placed before my purchase. This is a default by the manufacture, and they should honor their product and correct.

electrical 2 complaints shown

6 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/19/2020 19,950 mi ODI #11375388.0

Started my car and the check engine light came on car said to bring to dealer. When I was bringing my car to the dealer suddenly my whole dash lit up and my car started to drive strange. The dealer thought it was my gas cap, but I made them check my car and it was rodent damage to the wires. They said this is common since changing to soy based wiring since it seems to attract animals, but it is not a warranty item or recall. Luckily my car insurance covered it so it is not going to cost me $300+ to fix, but this should be a recall if it is becoming common and they are aware of it. We have also become aware of other Toyota owners with newer vehicles that this is happening to.

11/15/2022 ODI #11493577.0

Today suddenly, the vehicle gave me a warning message to "Pull over in a safe spot and to not drive the vehicle" along with other messages flashing "Braking power reduced" "Pre-collision system failure" and a bunch of lights came on. Mechanic, over the phone, said "He doesn't understand how a minor rear-bumper colission could affect sensors and electrical things in the front of the car. Another incident, last year, a small nick on one of the wires under the car disabled my entire car and it was undriveable until repaired. I am frustrated that one small issue with a wire, or sensor, or other small gadgety things in the vehicle can disable the entire car and put me in danger while driving.

other 2 complaints shown

10/31/2021 ODI #11438788.0

Unknown. I am a member of the military stationed in Germany. I purchased 2019 Toyota CH-R built to US specifications here in Germany. I am unable to register my vehicle on your website or toyota.com since my vehicle has never been registered in the US. Is there a way to register my vehicle in a US database that would facilitate the use of .com websites that require VIN verification?

10/04/2023 ODI #11548307.0

Yesterday While I was driving down i270 in Maryland without any car around the car hit the break and made the emergency break sound as well as saying “BREAK” in the driver dash. This has happened ~5 times in the past 3 years or so. It’s pretty scary thinking how lucky I have been so far with no one rear ending me when it happens. Also, this has happened a few times while in adaptive cruise control as well.

airbags 1 complaint shown

11/24/2023 Crash ODI #11556619.0

I had two mayor accidents, one was from the rear and the other on the left doors from the passenger side. The airbags didn't deployed and I'm concerned. The body shop said he doesn't unsdertand why they didn't deployed.

engine 1 complaint shown

10/06/2025 ODI #11691699.0

Transmission issue with ecvt transmission, car only has 148,000+ miles, Toyota repair $11, 000 for repair. This has been an ongoing issue with this model.

Showing 300 of 95 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/Toyota/C-HR#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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