The mounting bracket on the front exhaust pipe separates from the pipe. This issue has been identified on 2019 and 2021 models and special coverage adjustment N212356540 Front Exhaust Pipe has been issued. The same exact defect has occured to my 2020 model Enclave.
2020 Buick Enclave owner complaints
49 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
engine 5 complaints shown
2020 Buick Enclave mounting bracket separated from the front exhaust pipe which caused a hole to appear in the exhaust pipe. This is a known issue for 2019, 2021, and 2022 Buick Enclaves. No warning light The exhaust fumes along with Carbon Monoxide were coming through my ac vents for several months. There is no indication on when the mounting bracket separated.
Front exhaust flex pipes had to be replaced. It’s a common problem and a recall exists for the prior year.
The vehicle's exhaust intermediate pipe mount has broken has caused damage in the intermediate pipe requiring both the be replaced. The cracked exhaust allows exhaust fumes to enter the passenger compartment. A recall (N222385510) for 2021 Chevrolet Traverse has been made however is addressing this on only the 2021 models, even though the same issue is applicable to other models. On the this forum, there are several complaints of this design flaw reported. https://gmauthority.com/blog/2023/06/gm-to-fix-2021-chevy-traverse-front-exhaust-pipe-issue/
The front exhaust pipe bracket has broken. Upon investigation, this is an ongoing issue for 2018-2019, and 2021-2023 Chevy Traverse and Buick Enclave models, but NOT 2020. All of the models use the exhaust system and same bracket, and it should be included as a special coverage. In fact, the attached picture of my vehicle will show that it is an identical break to those pictures used in the previous bulletins. Any help is appreciated. Reference: N252503850, N242445280, N222385510, N212356540, and photo attached.
other 4 complaints shown
The Front Exhaust got a hole and rusted through as in similar years. This Exact issue is covered for both the 2019 and 2021 Models of the Buick Enclave under a special coverage adjustment (N212356540 and N222385510), but not for the 2020 model. It would seem to follow that if the year prior and after both have this issue, then the middle year should also be covered under a special coverage as the problem had not been fixed. The vehicle is currently getting service done for this exact issue covered under the special coverage adjustments and poses an environmental hazard as the exhaust is not going through the catalytic convertor and dumping pollutants directly in the the air. The only warning was a rattling noise when shifting and according to dealership is most likely caused by the bra
After filling up fuel, vehicle runs rough, hesitates, and stalls at idle speeds. This occurs after every fill up. The check engine light comes on and states an issue with the anti-lock brake system. I’ve had the vehicle checked by Buick 5 times and they have not been able to replicate the issue, so troubleshooting stopped. I know a recall came out this July for 2019 Buick Enclaves to replace the evaporative emissions purge valve due to not fully closing. This is the issue with my 2020 Buick Enclave and is a massive safety concern as the vehicle stalls while driving at slow speeds after fill up. Most recent event occurred on October 5th. I’ve posted a picture from last year that captured the same issue.
Rear sunshade clip has broken twice in the 5 months.
While driving my car in normal weather/temperature conditions, the driver side sunroof literally exploded. There was a very loud bang, like someone fired a gun next to my head, and initially I thought someone had shot out one of my car windows with a gun. Upon seeing it was the sunroof I then thought an object had falled through the sunroof window. However, upon inspection, the sunroof window glass was actually blown from the inside out. See attached photographs. There was no prior apparent damage/crack/chip to the sunroof glass or mechanism. There was no sudden change in weather, internal or external temperature or pressure inside the car at the time of the explosion.
electrical 4 complaints shown
When starting our 2020 Buick Enclave I noticed the low voltage battery light stayed illuminated after startup. A message followed on the message center located in the center of the gauge cluster. The message read Service Electrical Charging System. Followed by a message stating Low Voltage Vehicle Ma Stall. This particular vehicle only has 38,000 miles on it and I have not experienced any issues with the electrical charging system prior to this incident. There have been no indication as to the battery or alternator failing (ex. dim lights, flickering lights, malfunctioning electronics/electrical equipment, unusual noises coming from engine bay). I acknowledged the messages with the button on the steering wheel. I proceeded to drive and the low voltage light went off shortly after. I procee
I came to a stop in the left turn lane at an intersection with a red light with the car in drive and my foot engaged on the brake to wait for the light to turn green. The car suddenly and completely died and all power was shut down. I was not able to engage the hazards. It was dark outside and I was afraid cars behind me would hit me. It was an incredibly dangerous situation with no warning. I exited the vehicle and got to the side of the road. The police arrived and were able to push the car to the side of the road as well. I opened the hood and checked the negative battery terminal and upon pulling the lever, the power came back on. We have an appointment at a GM dealership on Monday to fix the issue to ensure we are not put at risk again.
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a reca
The contact owns a 2020 Buick Enclave. The contact stated that on several occasions, the electrical system malfunctioned. The contact stated that the hazard lights inadvertently illuminated, the horn inadvertently honked, and the tire sensor warning light illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, the failure recurred. The contact stated that electrical system malfunction again and the vehicle was taken back to the dealer where the vehicle remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,500.
powertrain 3 complaints shown
Vehicle jerks at low speeds when accelerating. Brakes grind when applied at hard braking or regular braking.
Bought brand new 2020 Buick enclave, with 4 miles on it, on 6/13/20. Started having transmission problems almost immediately. The car would jerk hard (hard shift) when pushing on the gas and also anytime it was placed in park. On 6/21/20 the check engine light came on and the vehicle would barely shift. Called local Buick - gm dealership to get repaired. Local shop restarted computer on 6/24/20 and said that it was good to go. Drove it less than 3 miles before service engine light came back on and jolting started again. On the drive back to the dealership the vehicle came to a hard jolting abrupt stop on the road. Vehicle would no longer start or shift. Had to leave vehicle in the middle of the road until dealership could come get it. On 6/26/20 dealership called to say that the vehicle w
I bought a 2020 Buick enclave, (owned by GMC) with 6 miles on it, 1 week ago. Yesterday the check engine light came on and the car started jerking anytime the transmission switched gears. I called to try to get it in to a certified Buick dealership to be looked at and nowhere can get it in for 3-5 days and none of the dealerships will give a loaner car until the time of the vehicle appointment. I contacted Buick directly regarding this and they told me the same thing, that we can't get a safe driving vehicle, until the one we have can be looked at by a dealership and if we take it to an un-certified shop that it would not be covered. So now I am stuck with either driving an unsafe car 50 miles on the highway to work for the next few days or not being able to go to work. This is a brand new
body 1 complaint shown
Factory running boards on 2020 Buick enclave ice up in winter driving blocking the driver and passenger doors from opening. Vehicle can be parked and if ice accumulates or snow melts and freezes the door will not open. If vehicle is in motion and ice/slush build up and freeze the doors will not open.
visibility 1 complaint shown
I was driving on a state highway with open fields on both sides. There were no other cars or trucks on the road. Clear blue sky and the temperature was about 50 degrees. No windows were open in the car. I was on cruise control at 62 MPH. There was what I can only describe as an explosion sound something close to the sound of a 45acp pistol discharge.. Luckily I had the sun screen closed or I would have had glass everywhere. The front sunroof had exploded and there was a 18" hole in the middle of it. The force of the break went up, meaning the edge of the broken glass was raised about an inch and a half above the rest of the glass and window frame. That kind of a break is caused by stress not from something like a stone hitting it.. The car was purchased in august so the car is on
brakes 1 complaint shown
We bought this 2020 Buick Enclave from Pinegar Chevrolet in Republic, MO from the preowned side of the dealership. When we test drove it only in the parking lot it didn't make any noises, but as soon as we drove off the lot after purchase the brakes made a noise as if the anti lock brake system was not working properly making it difficult to stop as the car should. We also was told that since this is a preowned and not a certified preowned that it was sold as is no warranty. I believe GM needs to fix this issue ASAP or the dealership needs to either buy the car back or put us into something with a warranty that doesn't have safety issues. We bought this as our family vehicle and I don't believe it is road worthy or safe to be transporting my family in.
fuel system 1 complaint shown
The contact owns a 2020 Buick Enclave. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the evaporative emission system, vapor canister purge solenoid, and the control solenoid were replaced; however, the failure persisted. The contact stated that the vehicle was difficult to start, and the instrument cluster gauges were fluctuating. The contact stated that the failure had occurred after refueling the vehicle. The contact stated that the failure had progressively worsened. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline), and the contact was referred to the dealer for assistance. The vehicle wa