Auto dimming/high beam feature flickers on and off intermittently at night without little relation to oncoming vehicles or dark highways. I have asked my local dealer twice to repair this problem, with no resolution. (see attached invoices). I also opened case with the manufacturer (Honda), and they declined to address my issue. I believe this is a safety issue because it is distracting to me and oncoming drivers.
2020 Honda Ridgeline owner complaints
160 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
lighting 4 complaints shown
In winter weather driving the LED headlights become covered in snow and ice. I have to keep finding a safe place to pull over and manually clear the snow and ice off the headlights so I can see properly without dazzling other drivers.
When driving on a highway, the auto dimming high beam headlight system often fails to dim the high beams when an oncoming vehicle is approaching - often causing the oncoming driver to "flash" his high beams in anger. The system will also dim the high beams when it shouldn't.- when there's no vehicle ahead of you at all. The dealership has been unable to find a fix for the problem. I find other owners complaining of the same problem here... Https://www.ridgelineownersclub.com/threads/auto-high-beam-cool-maybe-not.215738
Auto high beam feature fails to go to dim quickly enough when on coming traffic appears. Yet it will dim for white or yellow road sign reflections. The system is very unpredictable and causes people to flash me often. Recurring problem since new.
airbags 4 complaints shown
The contact owns a 2020 Honda Ridgeline. The contact stated that the rearview camera was intermittently inoperable while reversing. The contact stated that upon turning off and restarting the vehicle, the rearview camera became operable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention), and 24V064000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 24V321000 (Back Over Prevention); unless the rearview camera image was blank and inoperable while reversing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Dealership has not completed NHTSA Recall Number24V-064 Honda dealer is saying they do not have parts to perform this recall.
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V321000(BACK OVER PREVENTION) and 24V064000(AIRBAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
engine 3 complaints shown
Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the smell is normal. There are no warning lights or anything to indicate a problem. Smell first noticed around 5600 miles. Vehicle now at 16000 miles and still getting the same result with odor and fuel smell in the oil.
I have had an engine knocking noise at startup but now is continuous/constant. Diagnosed at my local Honda dealer as a connecting rod failure of my well maintained 2020 Honda Ridgeline. Recommended repair, short block replacement or engine replacement with a used engine. My 2020 Honda Ridgeline is not part of the safety recall for the connecting rod bearing recall and should be. I have read numerous stories of owners with Honda Ridgelines and Pilots that are outside the recall years with this failure.
Spun Rod Bearing at 70,000 miles. Truck will need a new Short Block. Truck has been at the dealer for all recommended service and oil changes.
other 3 complaints shown
My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Auto stop start does not work properly in this vehicle after repeated fixes by Honda and dealership. Vehicle sometimes does not restart after stop start engaged at stop causing a stall like event. Auto stop start tries to start vehicle after stop but vehicle either stalls/fails to restart or is extremely slow to restart. Vehicle has been repaired, new starter, new battery, new relays less than one year ago and vehicle is now experiencing the same issues. Owner (me) is now disabling feature every time vehicle is started to prevent system from engaging.
electrical 2 complaints shown
Backup camera stopped working. Possible electrical wiring harness defective and severed prematurely. This was a safety feature that stopped working on a vehicle that’s not even 3 year old.
Wire harness for back up camera needed to be replaced. Dealer said not covered by current recall, ie 2020's are not covered
powertrain 2 complaints shown
Honda vehicles equipped with the zf-9 speed transmission cannot be placed into "neutral" if the vehicle's battery is flat. A special Honda tool that is not included with each vehicle, is the only way to place the zf 9 speed transmission into neutral, to allow for towing, or physically moving the vehicle out of traffic, if the vehicle's battery fails. Honda should include this tool #07aaa-tz3a100 lock release, with every Honda equipped with the zf 9 speed transmission.
Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.
wheels 1 complaint shown
I took my 2020Honda Ridgeline for tire rotation at a costco tire center and they reported that the hub and wheel mating surface are heavily corroded and that it will be dangerous to drive. I called the Honda Customer Hotline and they told me that I have to take it to body shop and get it fix with my own money. Same thing they told me at Honda Mossy Lemon Grove that corrosion and rust are not warranted by Honda.
visibility 1 complaint shown
The rear camera on my 2020 Honda Ridgeline has failed. The dealership identifies the wiring harness "showing wires" and has ordered a replacement. Right now I'm unable to see anything behind the vehicle. Only a Honda dealer has confirmed the problem. For a few weeks the problem would come and go but now only an abbreviated "ladder" like diagram shows up when putting the vehicle in reverse. No live picture. The truck has less than 25000 miles and never used commercially.