The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the traction battery fault warning light illuminated. The contact stated that the parking brake light was blinking. In addition, the contact stated that two days prior to the failure, there was a burning odor inside the vehicle. The vehicle was towed to the dealer; however, the vehicle had not yet been inspected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 24V085000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.
2020 Jaguar I-PACE owner complaints
60 complaints filed with NHTSA on this vehicle . 20 of them are reproduced below in full, most recent first, grouped by category.
electrical 14 complaints shown
The contact owns a 2020 Jaguar I-Pace. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure persisted, and the battery energy control module had been replaced several times. The contact stated that while starting the vehicle and driving at an undisclosed speed, the message "Traction Battery Fault Detected, Ok to Drive with Caution" was displayed. The vehicle was taken to the dealer, who determined that three battery energy control modules needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
From Day 1 of purchase, I have been unable to enter the vehicle or start it easily due to a recurring failure of the Transceiver Part # T4K1278. I have had six (6) dealership visits to rectify this concern. The part (T4K8326 Antenna) has been replaced once when I was not able to open the vehicle after multiple attempts. This did not solve the issue. The last dealership visit indicated the Transceiver (T4K1278) was likely the issue but the service advisor told me that the part was not able to be imported due to inherent failure issues. JLRNA (Jaguar Land Rover of North America) has ignored dealership inquiries as well as my own for the last two years. I have been stuck outside the vehicle so many times I cannot count and I have had multiple instances where I was unable to move in tr
The contact owns a 2020 Jaguar I-Pace. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, who replaced the battery; however, the failure recurred. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
It seems that Jaguar Land Rover (JLR) told the US Department of Transportation (USDOT), as late as February 5, 2026 that, regarding manufacturer recall number H570/1/2, a "vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle..." exists in the iPace, which caused JLR to tell the USDOT that "in the interest of timely resolution for...customers, … that the permanent remedy for the defect in these vehicles would be to reacquire the vehicles,”....a plan of which JLR told the USDOT it would notify owners of on April 3, 2026. As of today, I have yet to receive JLR’s independent notification that my iPace was not safe to charge indoors (which I have done for the duration of my ownership of the vehicle
Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed. Dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue they say caused electrical failure yet the battery is known to be faulty.
we are still waiting for a fix for the battery problem in this car. How long do we have to wait. This problem has already caused a safety concern, as well lost of function (less battery charge),accelerated depreciated value of ownership. How long do we have to wait?
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Traction Battery Fault-Drive with Caution" was displayed at start-up. The vehicle was taken to a dealer, where it was diagnosed with battery pack failure, and two battery cells were replaced; however, the vehicle was only partially repaired. The contact stated that the failure reoccurred, and the vehicle was inoperable on one occasion. Additionally, the battery charge failed to exceed 72 percent. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 33,000.
I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles. I received information regarding recall H572, which involves a potential thermal issue with the high-voltage battery pack that can create a safety risk. I am concerned about the safety and reliability of the vehicle because of the battery issue and the potential for a high-voltage battery failure or thermal event. I have relied on this vehicle for transportation, and the recall has significantly affected my confidence in the vehicle and its safety. I have contacted Jaguar Land Rover regarding this issue and have attempted to have the matter resolved. I believe NHTSA should be aware of my experience because this involves a high-vol
The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the high voltage message was displayed. The vehicle was taken to the dealer. The contact was informed that the battery was limited to 75 percent charge. The contact was informed that a diagnostic test for the illuminated warning light was not provided because the warning light was no longer illuminated. The contact was informed that the failure was not associated with the recall repair. The contact was advised that additional diagnostic testing was needed and would be an out-of-pocket expense. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System), and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer. The
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 23V369000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that they were waiting for the software to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the software was not available. The contact had not experienced a failure. VIN tool shows no open recall.
I own a 2020 Jaguar I-PACE with approximately 102,000 miles that is currently at a Jaguar dealership following a sudden failure to accept Level 2 charging in mid-June 2026 and has been there since. The vehicle initially showed fault code P0AA6-00, and the dealership subsequently replaced the 12V battery and charging module (440123457); after communication with the vehicle's systems was restored, they reported that 31 of the 36 modules in the high-voltage battery were failed or failing and that the entire battery requires replacement. My concern is that this may be related to the H570/H572 high-voltage battery recalls. My vehicle had not yet received the recall-related charging limitation software, and it had previously experienced a significant battery/electrical issue in June 2025 involvi
High voltage battery is over heating. Constantly getting messages stating "Traction Battery Fault Detected" when charging or when there are days of extreme heats. In addition, when charging, a loud fan like noise is present and car gets really hot. Now my car is stating "Stop Safely Battery Fault detected " right in the middle of me driving and I lost power for about 14 seconds. Power goes in and out. Although my car VIN isn't included in the NHTSA CAMPAIGN ID: 24V183000 and Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369. My car is affected by this same issues if not more
I noticed a strong mildew smell in car. So I searched around car to see where smell was coming from noticed foggy moisture on windshield along with water drips. So I did some more searching and noticed front and back floor mats were wet. I pulled them up and carpet underneath was also wet. I took car to dealer in May 2024 and basically they stated they couldn’t find where water was coming from. And did I want to report water damage to my insurance company. I said ofcourse not because unknown water shouldn’t be in car. Also, Informed them I researched several websites on this 2020 Ipace and several consumers have had the same problems and issues. Again they refused to fix and told me to come get car. Ok now in July 24. I get into car was able to reverse out of parking area and then couldn’t
other 5 complaints shown
on 12.25.24 I was driving when 4 warning alerts suddenly appeared on my dash: Forward Alert Not Available, ASPC not available, Stability control not available, Autonomous Emergency Braking System not available. I was able to pull over to a parking lot to read the alerts. However, when I tried to reverse out of the parking space to return home, there was no power in reverse. Luckily I was able to slightly roll backwards enough to make the turn in the mostly empty parking lot. If it had been busier I would have been unsuccessful. Once home the vehicle would not go into Park. Luckily I was not on a hill or I feel it would have rolled. The parking/emergency brake did not immediately engage. This has NOT been the first problem I've had with this vehicle and some of these systems. The
Traction battery fault. 2nd occurrence in lifetime of car. Was warned not to park car in the garage due to safety concerns. Replacing batteries 29 and 31 but will take over 2 months for parts to arrive. This issue is under warranty. Older jaguar I pace cars have been recalled due to this issue.
My 2020 Jaguar I-PACE is subject to NHTSA Safety Recall 26V-067, Jaguar campaign H572, concerning the risk of high-voltage battery thermal overload, smoke, and fire. The recall was reported on February 5, 2026. As of September 23, 2026, NHTSA continues to list my vehicle as “Recall Incomplete, remedy not yet available,” and Jaguar states that the permanent remedy remains under development. I have complied with the interim safety precautions, including the dealer implemented restriction on maximum battery charge. These restrictions reduce the usable range and normal utility of the vehicle, yet after more than seven months there is still no permanent repair available or definite date for one. I am concerned that I am continuing to operate and own a vehicle for which the manufacturer acknow
I was stopped at a stoplight, waiting to turn left. The light turned green I slowly engaged the accelerator. All occupants in the car felt the car jolt forward then the fault alarms went off. I was able to continue to drive the car safely and returned home. This is the second time this has happened within the last 30 days. The first time the vehicle bricked on me, it was towed to the Jaguar dealership in Tacoma Washington. There they reset the vehicle defaults disappeared, and it was returned to me. The first time this happened, I was turning into a parking lot and parked in a parking space. At that time the car would not go into park. I turned the vehicle off and turned it back on again. It remained in gear however the vehicle was not moving. It would not let me start it and I was unab
Several battery cells have failed and have required replacement on at least 3 occasions in this vehicle. I believe there is a fire risk and that the affected vin range of recall H484 was too narrow. Please consider widening the range of the recall to include the batch used in this vehicle as they are clearly defective as seen by the disproportionately high failure rate.
powertrain 1 complaint shown
Battery charger failed following H570 safety recall while solution is being worked on for recall H572. Car has been at dealership for more than 50 days now with dealership not able to repair the defective part mainly due to the manufacturer being unable to provide a working part; first two replacement parts have been delivered damaged and third part is nowhere to be found although it was promised to be delovered on 9/10/26