2020 Jaguar I-PACE owner complaints

The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the traction battery fault warning light illuminated. The contact stated that the parking brake light was blinking. In addition, the contact stated that two days prior to the failure, there was a burning odor inside the vehicle. The vehicle was towed to the dealer; however, the vehicle had not yet been inspected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 24V085000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.

The contact owns a 2020 Jaguar I-Pace. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure persisted, and the battery energy control module had been replaced several times. The contact stated that while starting the vehicle and driving at an undisclosed speed, the message "Traction Battery Fault Detected, Ok to Drive with Caution" was displayed. The vehicle was taken to the dealer, who determined that three battery energy control modules needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

From Day 1 of purchase, I have been unable to enter the vehicle or start it easily due to a recurring failure of the Transceiver Part # T4K1278. I have had six (6) dealership visits to rectify this concern. The part (T4K8326 Antenna) has been replaced once when I was not able to open the vehicle after multiple attempts. This did not solve the issue. The last dealership visit indicated the Transceiver (T4K1278) was likely the issue but the service advisor told me that the part was not able to be imported due to inherent failure issues. JLRNA (Jaguar Land Rover of North America) has ignored dealership inquiries as well as my own for the last two years. I have been stuck outside the vehicle so many times I cannot count and I have had multiple instances where I was unable to move in tr

The contact owns a 2020 Jaguar I-Pace. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, who replaced the battery; however, the failure recurred. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 23V369000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that they were waiting for the software to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the software was not available. The contact had not experienced a failure. VIN tool shows no open recall.

High voltage battery is over heating. Constantly getting messages stating "Traction Battery Fault Detected" when charging or when there are days of extreme heats. In addition, when charging, a loud fan like noise is present and car gets really hot. Now my car is stating "Stop Safely Battery Fault detected " right in the middle of me driving and I lost power for about 14 seconds. Power goes in and out. Although my car VIN isn't included in the NHTSA CAMPAIGN ID: 24V183000 and Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369. My car is affected by this same issues if not more

I noticed a strong mildew smell in car. So I searched around car to see where smell was coming from noticed foggy moisture on windshield along with water drips. So I did some more searching and noticed front and back floor mats were wet. I pulled them up and carpet underneath was also wet. I took car to dealer in May 2024 and basically they stated they couldn’t find where water was coming from. And did I want to report water damage to my insurance company. I said ofcourse not because unknown water shouldn’t be in car. Also, Informed them I researched several websites on this 2020 Ipace and several consumers have had the same problems and issues. Again they refused to fix and told me to come get car. Ok now in July 24. I get into car was able to reverse out of parking area and then couldn’t

The contact owns a 2020 Jaguar I-Pace. The contact stated that while charging the battery in the garage, the vehicle started overheating with the fan activated. The contact stated that the garage became hot, and the contact disconnected the battery before causing severe damage. The contact stated that while driving, the battery decreased by 50 miles unexpectedly. The contact was able to recharge the battery and the vehicle resumed normal operation. The contact then received notification of NHTSA Campaign Number: 23V369000 (Electrical System). After reading the recall remedy, the contact was concerned that the over-the-air (OTA) update was a sufficient remedy for the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximatel

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the status of the recall but was unable to provide a date when parts would be available. The contact had not experienced a failure.

I was at a charging place evgo I was not pluged in and charged to 80% the car was not on and I was in front seat talking to a friend we heard a big pop and then saw white/ gray smoke coming from underside of the car where the battery is we got out and called the fire dept they arrived and the smoke had stopped and the fire men were looking at the car when another pop was heard and they ran from the car and lots of smoke started again after about a min there was an small explosion and the car caught fire the fire engulfed the car and had many small explosions the car burned for hours and when it stopped there was only metel framing it was all gone

I’ve been getting a High Voltage System Fault on my dash. When I search for this online other users mention a fire risk, but when I brought it in to the Jaguar dealership they claimed they couldn’t see the error and sent me back home with the car. The dealership doesn’t seem to be taking this seriously. The error can pop up at any time, sometimes while driving, and sometimes just by pressing the start Aux button without pressing the brake to start the car. The error comes and goes and can go days without showing up but I seem to notice it when the temperature is hot out

on 12.25.24 I was driving when 4 warning alerts suddenly appeared on my dash: Forward Alert Not Available, ASPC not available, Stability control not available, Autonomous Emergency Braking System not available. I was able to pull over to a parking lot to read the alerts. However, when I tried to reverse out of the parking space to return home, there was no power in reverse. Luckily I was able to slightly roll backwards enough to make the turn in the mostly empty parking lot. If it had been busier I would have been unsuccessful. Once home the vehicle would not go into Park. Luckily I was not on a hill or I feel it would have rolled. The parking/emergency brake did not immediately engage. This has NOT been the first problem I've had with this vehicle and some of these systems. The

Traction battery fault. 2nd occurrence in lifetime of car. Was warned not to park car in the garage due to safety concerns. Replacing batteries 29 and 31 but will take over 2 months for parts to arrive. This issue is under warranty. Older jaguar I pace cars have been recalled due to this issue.

I was stopped at a stoplight, waiting to turn left. The light turned green I slowly engaged the accelerator. All occupants in the car felt the car jolt forward then the fault alarms went off. I was able to continue to drive the car safely and returned home. This is the second time this has happened within the last 30 days. The first time the vehicle bricked on me, it was towed to the Jaguar dealership in Tacoma Washington. There they reset the vehicle defaults disappeared, and it was returned to me. The first time this happened, I was turning into a parking lot and parked in a parking space. At that time the car would not go into park. I turned the vehicle off and turned it back on again. It remained in gear however the vehicle was not moving. It would not let me start it and I was unab

Several battery cells have failed and have required replacement on at least 3 occasions in this vehicle. I believe there is a fire risk and that the affected vin range of recall H484 was too narrow. Please consider widening the range of the recall to include the batch used in this vehicle as they are clearly defective as seen by the disproportionately high failure rate.

This vehicle is subject to NHTSA Recall 26V067 (JLR campaign H570/H571/H572) for high-voltage battery thermal overload risk. The recall remedy instructs owners to park and charge the vehicle outside and away from structures. My property does not allow for this: the vehicle must be garaged in a bay directly beneath an occupied room, adjacent to two other vehicles, and near the home's main electrical panel and gas furnace. There is no alternative outdoor charging location on my property. I am currently unable to comply with the manufacturer's own safety instruction for this recall, which leaves me either storing a known fire-risk vehicle against manufacturer guidance or unable to use the vehicle at all. The permanent remedy for this recall population is still under development as of this fil