The vehicle is about a month old, I was driving on the freeway when a tiny piece of gravel hit my windshield resulting in a crack about 10 inches in length located in the middle of the passenger and driver seat section. I didn't have any heating on and it was a sunny day
2020 Subaru Impreza visibility problems
moderate 53 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Failure mileage
Complaints
53
Recalls
0
Avg fix
$350
When does it fail?
Of the 53 visibility complaints filed for the 2020 Subaru Impreza, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
How fast does it fail?
Cumulative share of the 13 mileage-bearing visibility complaints filed against the 2020 Subaru Impreza by each odometer reading. Median failure: 7,000 mi.
10% have failed by1,300 mi
Half the fleet by7,000 mi
90% have failed by88,650 mi
Curve based on owner-reported odometer mileage at the time of complaint. Reflects when owners filed, not when symptoms first appeared. Maintenance habits and driving conditions shift the curve.
What stands out
Visibility accounts for 63% of every owner complaint on file for this vehicle — the dominant problem area across 4 categories tracked.
Owners have filed 53 visibility complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
What owners are reporting 18 most recent
The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked.
The contact owns a 2020 SUBARU IMPREZA. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. in the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted…
Today, 12/14/2020 at 430am I started my car like normal. Currently temps below 30 over night. Vehicle has a remote start system. Let the vehicle warm up, went outside and got in the vehicle. Noticed a 12 inch crack on the lower passenger side, going towards the middle. Wasn't there the day before when I parked it. I purchased this vehicle brand new in early september, only 4 months old. I've…
Our windshield has cracked for no apparent reason. My husband took the car out for lunch - no damage. Then he went back out later that afternoon and there was a large crack. Even if something happened to hit the car (which would have had to be so minor that he didn't notice), it should not have immediately cracked like this. I have never experienced anything like this with any other vehicle.
The windshield on my 2020 Subaru impreza cracked by itself. There was no damage sustained to the windshield. No marks from anything hitting the windshield. It cracked simply while sitting parked in my driveway.
I recently bought a new 2020 Subaru impreza sport (bought at 19 mi, current 1300 mi). Vehicle was stationary, parked overnight, during a cold night. The next morning after defrosting, I noticed a small, 2' crack originating from the lower center windshield. Upon inspection, there was no mark of contact by debris. Over the course of the day, the crack grew up to 10 inches. Contact made to…
Was traveling down a highway when a vehicle changed lanes, spraying a little bit of sand onto the windshield. Suddenly my windshield developed a 10 inch "l" shaped crack, starting from the left edge of the windshield (about half way up) and continued straight across towards the middle of the windshield.
My vehicle was stationary and off, parked at my home. As I was getting ready to go to work that afternoon, I noticed a crack in the windshield. This crack was not there after I finished running an errand that morning. It had to have happened while the vehicle was not in use and stationary. There is no crack or chip to indicate any impact with any external object. The crack originates at the…
Small rock hit the windshield as broke very easy. Seeing a lot of issues with the front windshield and they are breaking easy. Cost $987.00 to repair. Have all receipts will provide if needed.
Had visibility trouble with your 2020 Subaru Impreza?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2020 Subaru Impreza?
It's a documented issue but not catastrophic. 53 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Across the 30 complaints that reported odometer mileage, most visibility failures cluster between 2,500 and 12,368 miles, with the median around 7,000. A quarter of owners report trouble before 2,500; a quarter make it past 12,368. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Subaru/Impreza.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.