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moderate 13 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
No new NHTSA visibility complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
A windshield that detaches from a vehicle during a crash can increase the risk of injury.
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
full bulletin at NHTSA ↗This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
full bulletin at NHTSA ↗This bulletin describes the procedure to inspect, and if necessary, replace the sun visor retainer for certain 2021 â 2022MY Santa Fe (TMa) vehicles with Calligraphy trim and Obsidian Black interior (color code: NNB).
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners of 2021 Santa Fes describe a pattern of visibility failures across multiple glass components. The most common complaint involves windshield cracking from minor debris—pebbles or small rocks at 25 mph causing cracks that span the full width or height of the glass. Two owners report identical 8-inch horizontal cracks appearing after replacement windshields failed again within weeks in the same pattern.
Sunroof and glass partition failures appear spontaneous. One owner's panoramic sunroof 'eyebrow' glass shattered while parked with no impact; another's sunroof exploded during highway driving with a noise so loud it distracted the driver. Rear windshields and interior glass partitions have shattered without any strike or external cause, witnessed by bystanders or family members.
A separate but critical issue: one owner in Florida reports the AC refrigerant leak prevents the defroster from removing cabin moisture. During heavy rain, the windshield fogs completely despite maximum defroster setting, forcing the owner to pull over because he had zero visibility of the road.
Two owners report unrelated defects—a sun visor gap at the A-pillar that lets glare through, and windshield waviness that causes blurring. One owner received a NHTSA visibility recall (21V00M000) but the dealer lacked parts to complete the repair.
Same Hyundai Santa Fe visibility reports on nearby years: 2020
Porous evaporator core causing persistent refrigerant leak; defroster unable to remove cabin moisture without refrigerant, resulting in rapid windshield fogging in humid or rainy conditions despite defroster set to maximum. Owners report zero visibility during heavy rain, forcing emergency pulloffs.
When: Third year of ownership; annual recharges required
Symptoms owners cite: Windshield fogs rapidly and completely during rain; Defroster ineffective at clearing condensation; Loss of visibility forcing emergency stops
Repairs/costs cited: Multiple inspections suggest porous evaporator core; annual refrigerant recharges cited
Recalls/TSBs owners mention: No recall or warranty extension despite documented manufacturing issue
Sunroof glass panel exploded without impact while vehicle in motion or parked. When explosion occurred during driving, loud noise startled driver and created distraction hazard. Shattered glass fragments entered cabin causing lacerations. Panoramic sunroof 'eyebrow' glass portion also reported shattered without any strike.
When: Early ownership; one incident at unspecified mileage, one at 35,000 miles
Symptoms owners cite: Loud explosion without any visible impact; Glass shattering into cabin; Detached glass fragments; Driver distraction from noise
Repairs/costs cited: Dealer required corporate case management approval; plastic bag and tape used as temporary cover. Insurance covered one repair; Hyundai refused warranty coverage on another.
Recalls/TSBs owners mention: Warranty denial on panoramic sunroof glass damage; corporate case management required but delayed response
Windshield develops cracks or shatters from very minor impacts—small rocks or pebbles at low speeds (25 mph), or stress during driving. Cracks propagate across entire windshield (8-inch horizontal spans, top-to-bottom ruptures). Recurrence reported: windshield replaced, then same crack pattern appears again within weeks.
When: Early ownership; reported at 7,000 miles and under 1,000 miles; incidents from July 2021 through 2022
Symptoms owners cite: Cracks form from minor debris impact at low speed; Rapid crack propagation across windshield; Multiple cracks in same vehicle; Cracking with no impact reported
Repairs/costs cited: $500 insurance deductible cited; Safelite replacement took 6 months from July 2021 to January 2022; dealer replaced windshield once but second failure not repaired
Recalls/TSBs owners mention: Manufacturer notified; no corrective action documented
Rear windshield or interior glass partition shattered without any impact or incident while vehicle parked or unoccupied. Witnesses present at two incidents confirmed no external strike occurred.
When: At approximately 10,000 miles and 46,677 miles
Symptoms owners cite: Spontaneous glass shattering with no impact; Glass failure while parked
Repairs/costs cited: One repair covered under manufacturer warranty; second repair denied and not covered under warranty
Recalls/TSBs owners mention: One warranty coverage; one warranty denial; manufacturer not formally notified on both incidents
Owner received NHTSA Campaign 21V00M000 (Visibility) recall notification but required parts for repair were not available from dealer. Owner reports manufacturer exceeded reasonable timeframe to supply parts.
When: No failure experienced; recall notification received
Symptoms owners cite: Recall parts not available for installation
Repairs/costs cited: Recall repair pending; parts distribution issue
Recalls/TSBs owners mention: NHTSA Campaign 21V00M000 issued; parts distribution delayed beyond reasonable timeframe
Sun visor does not meet the A-pillar, leaving a large gap that allows sun glare to impact driver directly. Gap design flaw compromises glare protection function.
When: <UNKNOWN>
Symptoms owners cite: Large gap between visor and A-pillar; Sun glare entering through gap; Reduced driver visibility from glare
Windshield exhibits wave distortion throughout, causing portions of the glass to appear blurry and distorting driver's forward view.
When: <UNKNOWN>
Symptoms owners cite: Waves visible through windshield; Blurry sections of glass; Distorted forward visibility
Synthesized from 13 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
The windshield has waves through it causing parts of the windshield to be blurry.
While backing out of our garage, the “eyebrow” glass portion of the panoramic sunroof shattered. Nothing struck the glass. Our insurance is paying for the repair and rental car for a week. Hyundai will not cover the glass damage under the warranty. Online searches indicate that Hyundai has a lengthy history of faulty panoramic sunroofs.
It's a documented issue but not catastrophic. 13 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
Based on the 13 complaints filed, visibility issues most often appear around 24,669 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.