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ProblemsByVin File / 2021-MERCEDES-BENZ-GLS-CLASS
2021 · mercedes-benz

mercedes-benz GLS-Class problems

0 safety recalls. 36 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
8.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
0
Severe
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Moderate

Top trouble spots 1 category with 3+ complaints

electrical
14 reports · avg $850
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2021 GLS-Class · electrical
We accepted delivery of our brand new vehicle in May 2021 from the dealer. In July 2021, the vehicle became completely disabled due to failure of the 48 volt battery. In October 2021, the dealer replaced 48 volt battery failed again causing the vehicle to become completely…
12/23/2023 · NHTSA ODI #11561635.0
2021 GLS-Class · airbags Crash
The contact owns a 2021 Mercedes Benz GL550. The contact stated that while driving 30 -35 mph an unknown vehicle crossed her path, the driver depressed the brake pedal but was unable to stop before colliding with a vehicle. The steering wheel air bag split open and deployed.…
12/17/2021 · NHTSA ODI #11444154.0
2021 GLS-Class · other
The car would not start and could not be jumped. I'm told it's the 48V battery has to be replaced. I have seen on the internet numerous people have the same problem and that a large batch of these 48V batteries are the problem. Error message displays stop the vehicle and more…
12/02/2021 · NHTSA ODI #11442482.0
2021 GLS-Class · wheels
Both rear wheels on this vehicle have developed cracks which leads to tire pressure loss. Apparently, this is a common issue with Mercedes' heavier vehicles like the GLS and S series sedans. To be clear, I did not hit anything. I did not do any unusual driving. Both rear…
11/24/2025 · NHTSA ODI #11701188.0

Estimate your repair exposure

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Common questions

Is the 2021 Mercedes-Benz GLS-Class reliable?

Mostly yes. With a reliability score of 8.2 out of 10 based on 36 owner complaints filed with NHTSA, the 2021 Mercedes-Benz GLS-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2021 Mercedes-Benz GLS-Class?

Based on NHTSA records, the most-reported issue is electrical, with 14 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz GLS-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2021 Mercedes-Benz GLS-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 36 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 18 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with mercedes-benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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