*High Voltage Battery defect/failure - this is what was believed to be the issue when it was towed to the dealership. What is left of it is available for inspection at the dealership for now, however the insurance may take it to a salvage yard since the fire department finished their investigation. *While at the dealership after they spent the day trying to recreate what happened they parked it and planned to try again the next day, then someone walked by and saw smoke coming from the car and called 911. They called it a thermal runaway and it burned for hours before being moved to a safer, emptier lot where it was covered in thousands of pounds of sand. The night before the mileage range dropped roughly 70%, unaware of the recall in our mail that hadn't been opened we stopped to try to c
2021 Nissan Leaf owner complaints
50 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 15 complaints shown
Vehicle battery drains significantly after being charged, passenger wiper will not work impairing visibility, back up camera blurs and fails, bright lights would not turn on, I was in a huge rain storm unable to see. Inability to use level 3 charger is disallowing me to be able to use vehicle due to amount of time to charge and battery drain has caused me to be broken down requiring a tow twice due to inaccurate mileage readings, leaving me stranded at night without access to phone service, placing me in an unsafe area/situation.
The contact owns a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the vehicle shifted in Turtle Mode, preventing the vehicle from exceeding 30 MPH. The contact stated that there was a message for the EV Battery failure and to take the vehicle to the dealer for further analysis. The Turtle Mode warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the failure was not identified or replicated. The vehicle was not repaired. The manufacturer was possibly notified by the local dealer about the failure. The failure mileage was approximately 40,000.
When placing the vehicle in reverse, the display screen shows either a distorted view or no view at all, or a solid pink color across the screen. This result in zero visibility out the rear of the vehicle.
The contact owns a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The contact had not experienced a failure; however, due to the recall, the vehicle was unable to be fully charged using the fast charger.
Around New Years this year, I was driving downhill, my car went from about 60/70% UNKNOWN to about 12%. This was for about 30 seconds until it went back up. This range drop was both dangerous but also caused emotional distress on my behalf as I worried whether or not I could make it to a charger. At the Nissan Dealer Service Dept, the "technician allegedly wasn't able to verify the issue with the range dropping and then going back up." Now I am unable to fast charge via CHAdeMO as per recall causing not just inconviencne, but also a reduction of the capacity I was under the impression I paid for, the diminished utility of my vehicle, my only vehicle to get around, is restricted. Especially as EVGo is now not allowing Nissan Leafs to charge at their stations. This significantly reduces op
I can’t charge the car. I live in a city without a garage. I 100% need level 3 ChadEMO charging to use this car. Please pressure the automaker to fix it or buy back the vehicle as I cannot use the car. This is unacceptable from Nissan. Lemon!
The contact owns a 2021 Nissan Leaf. The contact stated that while charging the Lithium battery, the message that the battery had overheated was displayed. While driving on the freeway, the battery rapidly lost charge without warning. The vehicle decelerated to 5 MPH before stalling in the middle of the road. The contact ran across a four-lane highway to safety. The vehicle was later towed to the local dealer. The contact received information about NHTSA Campaign Number: 25V655000 (ELECTRICAL SYSTEM) and was informed that parts were not yet available. The vehicle was charged at the dealer and driven to the residence the following day. The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 30,000.
The back up camera failed. It shows a blank grey screen. The other side and front cameras work but not the most important camera, the rear, back up camera. This is becoming a more and more frequent problem to the point now where its failing more often than not.
Vehicle showed a message "Service EV system - Unable to restart after power off". Took to my local Nissan dealer on Oct/21 and had the car serviced and message cleared. On my way back home from dealer, same message showed up again and shut off the car. Next morning the same message remained on dashboard and was unable to start the vehicle. Through an internet research, the same issue is happening with Nissan Leaf all over the world (Japan, UK, etc)
From time to time the BCM (body control module) is stuck in a mode which disables the electric door locking and unlocking as well as the electric window lifters. This state can be fixed by disconnecting and reconnecting the vehicle battery. This issue happened two times recently. It appears to be a SW related issue as other functions of the BCM are still operational. E.g., the electric rear view mirror adjustment was still operational. The risk of this issue is that the door locks will not be unlocked automatically in case of a crash. Also the windows cannot be opened as an alternative escape opening in case the doors are blocked after an accident.
Took car to dealership to charge. Got home and an hour later the battery ignited into a fire. Car was engulfed with smoke ,fire in front of our house. After 4 hours with fire dept trying to put out the fire within battery... it still continued to smoke. Hazmat team came out as well. Total loss after having car less than 30 days that I purchased as dealership.
The contact owns a 2021 Nissan Leaf. The vehicle was taken to a charging station, and while driving at 5 MPH, entering the driveway, the battery burst into flames. There were no warning lights illuminated. The contact stated that the failure was similar to NHTSA Campaign Number: 24V700000 (Electrical System). The police department was on the scene. The fire department attempted to extinguish the fire, but the battery continued to ignite. The fire marshal from Minnesota was contacted for assistance to resolve the matter, and the fire department had taken the battery to a gravel pit. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
My 2021 Nissan Leaf battery does not hold charge for more than 80 miles. Its has a chademo charger and my daughter could not get to next charger. The car battery has a system issue. The car main battery cells keep dying. Nissan replaced 4 cells last year and now more cells need replacement. These cars are becoming hazards on road as they loose charge state and its not possible to get to the next charging point even on a 230 mile journey. Nissan is aware of the issue but not willing to help proactively. I have been sold a lemon. I know of atleast 4 other families who have same model year cars and all have faced issue with the battery. I would request you all to please look into the matter and make sure the manufacturer is held accountable for not taking action proactively. They are cheat
On June 20, 2021, the electric car front hood section area to charge the vehicle flew open while driving the vehicle on the highway. There was no indication that there was a problem with the charging hood at any time.
other 2 complaints shown
When backing up after opening or closing the trunk the backup camera flashes blue and green with lines on the screen. It sometimes worked again when the trunk is slammed or the car is restarted. The safety was put at risk because I was not able to see the ground when reversing and there was a blind spot that the camera usually fills in.
Back up camera failure, image is either: distorted; pink; blank; or scrolling. This is the 2nd occurrence after failing in December 2022. Original fix was to replace the wiring harness.
visibility 2 complaints shown
The dealership without our knowledge or approval did an update on our car last November that makes the heater and more importantly defroster not work when it's colder than about 17F degrees outside. This causes the vehicle to fog up all over including the windshield making it dangerous to drive. After about 10 minutes it finally starts working. We've told them about it numerous times and even saw other Leafs at the dealership for the exact same thing on the first cold day last winter after the update. They haven't yet gotten a fix for it and said it's on purpose. As far as us owners can tell they aren't looking into any sort of fix. They say we should just start the car for 10 minutes without driving but that doesn't work. You can leave it run for 30 minutes and the heat doesn't tu
After the dealership has checked the rear view camera after manufacturer recall R23D7, the camera image is sometimes not displayed. Sometimes it helps to open and close the rear tailgate to reactivate the display of the rear view camera. The issue also seems to be dependent on ambient temperature. The manufacturer has failed or is unable to remedy this safety recall permanently. Before the recall was checked by the dealership, the vehicle never had an issue with the rear view mirror image not being displayed. When asking the dealership to fix it they told me that I need to pay for the repair of the wiring harness and it is not covered anymore by the recall.
powertrain 1 complaint shown
The error occurred on [XXX]. The car got me to my destination. Error occurred past the 1/2 way point. The next day was busy w/ personal issues. Later in the afternoon, I was by the vehicle, I called the Nissan Roadside Assistance number. It was at this point that I was informed that no one was available or that my location was out of network. I was then instructed to find my own tow & arranged everything. I did. The vehicle completely died en route to the Nissan Dealership. The EV Motor locks the wheels & there is no way to disengage the motors lock on the CV axle. The vehicle is in the Nissan service department at Flagstaff Nissan currently. My Nissan LEAF SV Plus is currently has 33,258 miles on it. It is currently covered under the basic warranty of Nissan North America. The LEAF was pu