2021 Polestar Polestar 2 owner complaints

Rear backup camera consistently goes out when in reverse. Message on display that camera is not available. Car has poor rear visibility when backing up, the camera going out creates a safety hazard and may result in an accident.

Intermittently, when shifting into reverse, the rear camera does not work, with error stating that the camera is unavailable. Dealer states there is no fix.

When the car is put into reverse the rear camera activates and then goes dead. There is no image from the camera and an error appears on the screen saying camera is temporarily unavailable. There have been multiple recalls on this issue and the updates have not resolved the issue. My car is on software 3.6.4

The back up camera constantly fails to turn on. It appears to be a known defect of the car. Service centers seem to have no fix for the issue.

The backup camera on my 2021 Polestar 2 has never functioned reliably. It frequently fails to activate when the vehicle is placed in reverse and instead displays an error message. This is a manufacturer defect. Although the vehicle was recalled for this defect and I had the recall repair performed, the issue persists. The repair did not fully resolve the problem, and the backup camera continues to malfunction intermittently. Reduced Rear Visibility: Without a functioning backup camera, drivers lose critical visibility directly behind the vehicle, especially in blind spots not covered by mirrors. Risk to Pedestrians and Children: Backup cameras are designed to prevent accidents involving pedestrians, cyclists, or children who may be behind the vehicle. A malfunctioning system increases the

ever since I bought the vehicle, I would often get an alert when putting into reverse that the rear reverse camera "Camera is Temporarily Unavailable". I did have the recall linked to this issue executed on the car. While the issue occurs less, it still does occur.

Cameras do not work on the vehicle. A message displays that they are unavailable. A recall was issued, an update was sent to the car, and now the issue is worse. Car was sent to dealership for full reset and repair and issue is still occuring. I am seeking guidance as the recall is lifted yet the issue is still unresolved.

The backup camera does not function about 50% of the time. Polestar did issue a OTA software update that I have installed several months ago (software version 3.6.4) but the issue has not really improved. I was hoping that another update might be issued but so far, nothing. I should note that it is not just the backup camera, the entire infotainment has been very buggy and laggy as well but the backup camera is a real safety issue while the rest is more of an inconvenience.

The reverse camera frequently cuts out and a screen appears that says camera unavailable. Rear visibility through the rear window is bad, without backup camera, its nearly impossible to see when reversing- especially little children. This is a known issue with the vehicle.

Backup camera often doesn’t work when reversing even after previous recall

There was a recall due to the rearview camera not coming on when the car is put in reverse. My car was at the shop 3 times for this issue to be fixed and they are unable to fix it. Now the site says there are no recalls on my car. How do I get this fixed? They should be fined for letting this go for years and still not resolving it. They're still selling cars knowing the issue is unresolved.

The On-Board Charger failed under normal conditions, leaving the car unable to be charged by any AC charger, this is a common issue that I have seen reported on several forums, and should be addressed.

The backup camera fails to activate, freezes up, or turns off while backing up. The rear window of this vehicle and the height of the trunk block visual sight lines making the camera essential. I am a software engineer, it is clear to me that the combination information screen has an underpowered processor and memory. Polestar have attempted software updates which have been ineffective. Other aspects of the system also struggle to load and be responsive as well such as switching modes from bluetooth audio to radio or loading the navigation system. I see that there is a second recall but it appears this is a software based update as well. I doubt that software can fix what is very likely a hardware performance issue.

Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo based vehicles like this one and other models report the same issue. The worry comes with failure, as this is a braking component, failure while braking would be highly dangerous.

When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue.

While driving and using my horn the vehicles horn and airbag module fell off. Rendering the horn inoperable and the airbag dangerously loose. Trying to get Polestar to replace the whole module.

1 - The rear axles have failed. 2- A rear axle failure while driving presents extreme safety hazards, including sudden loss of vehicle control and stability, potential wheel separation, and abrupt loss of drive power, greatly increasing the risk of a severe accident 3 - Polestar has created a report on 3/4/24 regarding the issue AND IS AWARE OF IT - Technical Journal 36854.1.0 - Ticking noise during deceleration at Low Speeds. My car is 2 months out of Warranty and is a 2021 model and has 48,000 miles and they refuse to cover the cost of the repair Polestar owners have confirmed this online in various Polestar forums. 4- The Polestar dealer inspected it. 5- No warnings