2023 BMW X1 owner complaints

1 Brakes: The brakes seem to have excessive wear. The car was purchased new and started making loud squeaking noises after about 18k miles. The squeaking sometimes went away after regular maintenance, but usually reappeared withing a few hundred miles of driving. Two different BMW dealership service centers examined the car at different times and claimed the squeaking was a sensor, however there was never a dashboard light or computerized message stating the same. At about 29K, a dashboard light and computerized message displayed warning the brakes needed regular maintenance. Strangely, the loud squeaking went away as soon as the dashboard light displayed. 2 Lane Keeping Assistance: the car will attempt to swerve into other lanes, fighting my attempts to control the steering wheel. This ha

I am filing this complaint regarding the unresolved safety recall for the Integrated Brake System (IBS) on my 2023 BMW X1. The recall, issued in February 2024, addresses critical safety issues, including the potential loss of power brake assist, Antilock Brake System (ABS) failure, and compromised Dynamic Stability Control (DSC). These defects increase the risk of accidents, particularly in emergency braking situations or poor driving conditions. Since the recall’s announcement, BMW Corporate has repeatedly confirmed that no official remedy is available, most recently in December 2024. However, my original dealership, BMW of Norwood, recently contacted me and claimed they could perform the repair immediately. This is contradictory and suspicious, as I had escalated the issue to BMW Corpor

The contact owns a 2023 BMW X1. The contact stated while driving 60 MPH in the middle lane of a freeway, the electronic parking brake engaged unintendedly, causing to vehicle to jerk to a stop. The electronic parking brake warning light was illuminated. The contact depressed the accelerator pedal and resumed normal driving; however, the failure recurred intermittently while driving. The contact was able to pull over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed while driving to the residence. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); and the vehicle was taken to the dealer, where it was determined that the failure was re

Dealer says the needed parts are on back order. It has been over 1 year, and I have been unable to get the needed repairs.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Service Brakes, Hydraulic, Electronic Stability Control - (ESC); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number:  24V104000 ( ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

A deer was standing ahead in the road and I began to brake! I was only going 25-30mph. The brakes were hard to push and it felt like something was malfunctioning eventually hitting the deer straight on!!! The Automatic Braking System did NOT work, the forward collision warning did NOT work and the BRAKES did not work after pressing hard to brake to avoid a collision!!! I have had this BMW for over a year and have had several recalls that the dealership fixed EXCEPT for the IB recall issued on 2/12/24 that they still have NO REMEDY!!!!!!! Not only is this a MAJOR safety issue that I've expressed to them many times- the worst has happened now and my braking system FAILED causing a collision!!! The Phil Hughes service dept. has lied about filling my washer fluid and that the faulty bat

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 70 MPH, the contact noticed an abnormal burning odor. The contact stated that the driver's side foot well was becoming hot. The contact stated that there was no warning light illuminated. The contact pulled over and allowed the engine to cool down. The contact stated that the brake pedal required more effort to depress, and the vehicle was taking longer to slow dow

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

While returning home with my wife and cat, we were approaching a train crossing when I attempted to slow down, already under the posted speed limit and I pressed the brakes very lightly to begin slowing to a stop. The brakes locked up and we began sliding toward the train crossing arms and moving train on the tracks, I attempted pumping the brakes at that point realizing something was very wrong. With every slight touch of the brakes the vehicle would skid more, left, and right, until we came to a screeching halt mere feet from the train crossing arms. I have been told now by BMW roadside assistance that my vehicle is still safe to use. Then when I disagreed was transferred to "master mechanic " who promptly told me it was unsafe for me and others on the road. He set up a tow and it was to

The Rear Cross Traffic system does not work! A few days ago a car stopped inches away from me without any warning. I was backing out of a parking space at the grocery store.

The car has a serious turbo lag. When I stepped on the gas it would take a few seconds for the car to move. I was very nervous driving it, as it was difficult to judge when I could enter or cross a stream of traffic safely. This is a serious safety issue. The dealership offered to come to my home with a loaner and have one of their employees accompany me while I drove the car to illustrate the issue. The person readily agreed several times there was an issue in the way the turbo or transmission was functioning. He loaded the car on the flatbread to the dealership and left me with a loaner. After checking out the issue with my brand new car the dealer agreed it was a problem. They said they would check for a software update, which they did and installed it. They held it again overn

The touch screen on the passenger side wasn't functional - it was completely black except for a small BMW logo. Tried turning off the car and turning it back on, but that didn't solve the problem. As a result I was unable to change the temperature/AC, use navigation or the back up camera - important safety and comfort features. A few hours later when I returned to use the car it was functioning properly. The issue continued, and on August 15, 2024 the car was brought to the service center for evaluation (car was dropped off while the screen was black) - car was evaluated, reset and returned on 8/16 claiming the issue was resolved. (2 days) However: When we got the keys and pulled the car into the driveway the screen was black, again! The following week, the car was returned to the service

The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The rear cross traffic alert does not work. It gives no indication or sound when a car or human drives by. I nearly got into an accident multiple times. When mentioned to my service manager, they tested backing up into a curb and not "cross traffic". They thought it was not a problem, but when I explained the issue of rear cross traffic I was told to bring my vehicle in and that there is a fix. When asked why this doesn't work, or if this is a software update that was missed I was told that they do not know. Only that it is something that they can " add " to my vehicle. No clear explanation.

The contact owns a 2023 BMW X1. The contact stated that when the vehicle is on any slight incline, when parked, when the vehicle was placed in reverse (R) or in drive (D) the vehicle will roll backward or forward for about one or two feet before the vehicle responds to the accelerator pedal and the transmission gear selected. The contact stated no warning light was illuminated. The contact stated he would depress the brake pedal due to vehicle rolling in the opposite direction from which he intended and the vehicle would stop. The contact also stated that if the vehicle rolls back at any sort of speed, approximately 3 to 4 MPH, the vehicle automatic braking system would engage and stop the vehicle. The contact stated that the failure was intermittent but was occurring at every time the veh

This vehicle has on numerous times has had delayed acceleration from a stop or rolling stop. The hesitation is random and unpredictable. The vehicle will be unresponsive for a second or two and then a surge of acceleration will jolt the vehicle forward. This causes an unsafe situation in which defensive maneuvering can be delayed. Accelerating from a stop sign or traffic light can become dangerous due to the significant lag between stepping on the gas pedal and the movement of the vehicle.