2023 Volkswagen Jetta owner complaints

The backup camera in my 2023 VW Jetta has been malfunctioning since the car was new. It intermittently fails to display an image when shifted into reverse, creating a serious safety hazard. Backup cameras are federally required safety equipment, and when it doesn’t work, visibility behind the vehicle is completely lost. This failure also affects all associated safety systems, including rear cross traffic alerts and lane assist, reducing driver awareness and increasing the risk of a collision. We were advised early on that the issue would probably be resolved through a future software update, but that never happened. The issue continues without warning and has been documented on video. Despite this, Murdock Volkswagen in Logan Utah refuses to perform warranty repairs because no diagnostic

After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in the car no longer works and the post-crash and SOS emergency calling are disabled.

The contact owns a 2023 Volkswagen Jetta. The contact stated that upon coming to a complete stop on an incline, the hill start assist system activated but activated the brakes for an extended period causing the contact to stall the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The contact was informed that the system was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 0.

While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster

The SOS Module has failed three times over 24 months of ownership. Each time, the dealer replaced the module and the faults comes back. This failure means I cannot contact VW for help in case of accident or breakdown. Part number: SWA-035-283-D

The SOS Module failed three times and was replaced three times under warranty. The failure mode is a battery that cannot be ordered due to manufacturer issues. The failed module limits crash reporting. I have attached the three work orders for this vehicle.

The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear brake pads and rotors. The contact was informed that the rear brake pads and rotors needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: VWP-22-18. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The components that failed or malfunctioned include the rear brake system and the EVAP (Evaporative Emission Control) system of my 2023 Volkswagen Jetta SE 1.5T FWD. Both components are available for inspection upon request. How was your safety or the safety of others put at risk? The safety risks include premature wear of the rear brakes, which could lead to reduced braking efficiency or failure, especially under emergency braking situations. The EVAP system malfunction poses an environmental risk by potentially releasing excessive emissions, and it could also lead to engine performance issues, including stalling or hesitation during acceleration, which may cause hazardous driving conditi

I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to the accelerator and start letting the clutch out. The car stalls, leaving you in the middle of the road with the electronic parking brake now applied where it was not before. This is very dangerous. Both of us have been driving standard transmission vehicles for many years. Our previous VW models with standard transmissions and hill hold, as well as my present 2014 VW GTI, did not have this safety defect. They rel

At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership have said this is a known problem with this model year, and they have already seen several cars with the same issue of brakes wearing out way too quickly. If a driver wasn't getting regular inspections, they would assume that their brakes would still be in great condition with this mileage, and it could pose a large safety risk.

The contact owns a 2023 Volkswagen Jetta. The contact stated while operating the vehicle, the check engine warning light remained illuminated. Upon inspection, it was discovered that the engine coolant reservoir was empty. The contact added coolant to the coolant reservoir, but one week later the failure reoccurred. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that engine coolant had leaked into the head gasket and that the head gasket and sealant needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000.

My 2023 vehicle has needed coolant topped off every 5-10K miles. This appears to be a very common occurrence for several owners however dealerships are just telling folks to top off as it's due to evaporation (it's a closed system and shouldn't evaporate). It is due to a faulty head gasket that VW even later redesigned. If you review reddit and numerous forums about the 1.5T produced before July 2023 it is a known issue that caused VW to redesign the headgasket. The powertrain warranty on new vehicle purchases is very short (50K miles) so they avoid replacing and tell folks to just "top off" until the warranty expires.

The check engine light would come on due to it misfiring on cold starts, dealer seems to have fixed it by replacing the coil packs. Many others also have this issue and haven’t been able to get it fixed. This is a serious issue that seems to be only happening on 2023 and newer model year Jetta GLIs.

Vehicle has been misfiring at interstate Rt 95 putting driver at very high risk of a crash. This vehicle has been service for this problem and also for a coolant leak 04 times at dealership. They were unable to find any problem. Right now, this vehicle is at dealership, and they said, engine has a blown head gasket (several vehicles from VW model Taos and Jetta from 2022 and 2023 has the same issue.).

SOS Emergency Call Function Error. One yellow warning light on left bottom side of the dashboard and “Emergency call function! Service vehicle” on the right side bottom.

3 times in the past year, the automated braking activated with no other cars in front of me. Luckily, the cars behind me we following at a large distance and it was on a "slower" road around 50mph

The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated. The dealer was contacted and stated that the vehicle needed to be diagnose. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25.

The follow failed module faults have REPEATEDLY FAILED: U010400 lost communication with cruise control module, U112100 databus missing message & U112300 databus error value received, C110BF0 Adaptive Cruise Control Sensor, C111207 Haldex Clutch Pump Mechanical Malfunction, P030400 Cyl 4 Misfire, ***P085000 Park/Neutral Switch Input Circuit Open or Short***, U105400 Information Electronics Control Module 1 No Communication. I’ve had it repaired once by VW. Been at dealership multiple times for all of these issues. Currently, they are not helpful. My car does not recognize PARK, it thinks it’s in NEUTRAL.

I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning

Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold and does not allow movement forward, resulting in an engine stall. The vehicle has also set the EPC light while traveling resulting in reduced engine power to the point of not enough power to move forward. Turn the ignition off, then on resets the EPC and limb mode.