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ProblemsByVin Index / 2024-FORD-F-350 / COMPLAINTS
Full complaint record · NHTSA

2024 Ford F-350 owner complaints

41 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/12/2025 10,000 mi ODI #11704656.0

The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the 360-degree camera screen failed to display the rearview, and a message stating that the full screen was not available was displayed. The contact stated that the fault was in the middle of the screen display, which failed to display the trailer that was hitched to the vehicle. The vehicle was taken to the dealer, and the wiring harness was replaced under an unknown recall. In addition, the contact was informed that the rear-view camera display system had been adjusted; however, the failure reoccurred. The contact was informed that the failure was not a consumer error, and that the failure could not be corrected. The manufacturer was made aware of the failure. The contact stated that the deal

11/04/2025 ODI #11697539.0

The vehicle part ML3Z-16500A18-E, or rear panoramic sunroof panel, spontaneously shattered while the vehicle was parked and turned off. I was not driving, and nothing impacted the vehicle. There were no signs of attempted break-in, falling debris, or vandalism, and there was no object inside or around the vehicle that could have caused the breakage. With this being tempered glass, it fragmented violently. This sudden failure created a significant safety hazard, as shattered glass covered the interior. If occupants had been inside, this could have caused serious injury from falling glass. If this unexpected failure occurred while the vehicle was in motion or at speed, it could result in distraction, loss of control, and/or a potential collision. The dealer had inspected the vehicle in perso

10/25/2024 ODI #11621970.0

What component or system failed or malfunctioned, and is it available for inspection upon request? Lane Keeping Assistance. It is available for inspection. How was your safety or the safety of others put at risk? When Lane Keeping Assistance is engaged the truck steers the truck off-center to the right, uncomfortably to the right. At times it's riding the right lane line, but maintains at least twice as much distance on the left as the right and up to no distance on the right. While the system is engaged, I am continually fighting the steering input to correct it to the left. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the problem to MacHaik Ford, the one service advisor I spoke had not heard of the issue. Forums online indicate t

07/15/2024 ODI #11602263.0

Within the first 200 miles of ownership i noticed the truck pulls right and is difficult to steer left with the lane assist control switched off. The dealership i bought it from has replaced the electric motor which controls the lane assist and has performed 2 alignments. The dealership stated Ford instructed them to change the steering motor, the condition still exists. The dealership then stated other trucks on their lot act the same way and according to Ford if more then 2 trucks act this way it is a condition of the truck's design. I have request a Ford engineer update the software on the truck because older models do not act this way. I am concerned the situation can worsen and the truck can drive off the road or the electric motor will over heat from trying to correct all the time. T

07/10/2025 4,000 mi ODI #11672389.0

The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various highway speeds with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle independently decelerated with the Forward Collision Avoidance messaged displayed. During the failure, there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 4,000.

05/01/2026 Crash ODI #11735224.0

When vehicle was in Reverse parked in garage with garage door open, I removed my seatbelt and opened the door to exit vehicle believing it was actually in Park. The vehicle rolled backwards at idle speed as I tried to get back in to apply the foot brake. The open drivers door collided with the garage wall and stopped the vehicle before I could stop it with the brakes. A body shop manager doing an in home estimate told me that a 2024 F 350 has an Automatic Return to Park shift feature that should have immediately moved the column mounted shift to Park and applied the emergency brake. This feature was apparently installed in all Super Duty trucks in 2023 when the electric column shifter was added. It did neither of these things and collided with the wall damaging the wall and drivers door.

electrical 5 complaints shown

14 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/30/2024 ODI #11633086.0

When connected to a trailer the instrument panel goes blank. I am unable to se any important information about the truck such as but not limited to coolant temp, oil temp, transmission temp, boost pressure, etc. having driven trucks that pull hard this information is critical. I have researched this issue on the internet and found that I am not the only person having this issue. Ford is aware that they have a problem and indicated that they have resolved it on the 2025 models, but not on the 2024 models. I feel that this is a safety issue and needs to be resolved. Thank you

11/07/2025 Fire ODI #11698065.0

I bought a new Ford F350 superdury on 10/24/2025 with 73 miles on it. I drove 110 miles to my parking lot and then on 10/27/2025 morning the vehicle spontaneously caught fire under the dashboard.

08/11/2025 ODI #11679929.0

Fan Clutch Failure at 34,000 Miles, new clutch installed, fan clutch failure again at 47,000 miles. Causes unpredictable accelerations, delayed reaction and poor driveability. Ford did not honor warranty for first fan clutch as when they could service it, the truck was over 36,000 miles. No warning lights or other indicators, extreme engine noise when driving.

06/16/2025 14,000 mi ODI #11667178.0

The contact owns a 2024 Ford F-350 SD. The contact stated that while driving at various speeds and hauling a trailer, the trailer brakes failed to activate while depressing the brake pedal. During the failure, there were no warning lights or messages displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 14,000.

06/05/2025 Fire ODI #11665061.0

Driver and passenger traveling on [XXX] when white smoke came out of dash. Turned onto [XXX] and stopped. Driver and passenger exited truck and opened hood as smoke was becoming more visible and fire started from under dash. Passenger called 911while Driver used fire extinguisher and attempted unsuccessfully to put out flames as they kept restarting. As the flames increased they heard "popping and banging" noised coming from the truck so they retreated to a safe distance and waited for the fire department. The fire grew to where the cab was fully engulfed in flames before the fire department arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

powertrain 3 complaints shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
08/10/2025 ODI #11679663.0

I purchased this 2024 f350 from Auto Park Ford in Laporte, IN on [XXX] with 94 miles on the truck. It was shipped directly to me and arrived July 21st 2025. Upon taking delivery there were many safety faults present once I drove the vehicle that included loss of power, the vehicle randomly braking by itself, adaptive cruise control faults, cross traffic faults, blind spot warning faults, forward collision faults, rear cross traffic faults, rusty engine components as well as other rusty components on the vehicle. These safety defects in manufacturing materials, workmanship, improper storage by the selling dealer, and selling of a defective vehicle to me has put myself and my family in an unsafe vehicle. The vehicle has been at the local Ford service center since July 22nd 2025 with the serv

07/16/2025 21,000 mi ODI #11674055.0

The contact owns a 2024 Ford F-350. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that a software update had been completed on the TCM. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The approximate failure mileage was 21,000.

04/18/2026 ODI #11732018.0

In tow/haul mode on even a slight downgrade while towing a 9000lb fifth wheel camper even the slightest application of brakes causes an extreme downshift from 10th to 4th at highway speeds of 60+ mph revving the engine to over 5000rpms and causing slight rear wheel lockup on dry roads. This could be fatal on even slightly damp roads. This occurred multiple times

steering 2 complaints shown

4 total in this category · severe · avg repair $700 · see steering cluster analysis →
07/13/2024 ODI #11601765.0

It is hard to explain to people and some people might not fully understand what they are even feeling if they are not in tune to how the steering system works normally vs with some type of assist. I don't use the lane keeping assist (button on steering wheel) because it is not comfortable for me where the truck wants to be in relation to the lane. But even with lane keep assist off i could feel different amounts of "intervention" occurring. First i described it as the input force required to turn the steering wheel either direction was different. Like it would be super easy to turn right but took lots of effort to turn left. So my dealer also replaced the steering assist motor. Then i felt like the issue just inverted and was easy to turn left but hard to turn right. But as i have already

06/11/2025 ODI #11666333.0

Steering Wheel Misalignment, 2024 Ford F-350 Platinum (VIN: [XXX] ) I am submitting a safety-related defect complaint involving a visibly off-center steering wheel in my 2024 Ford F-350 Platinum. The steering wheel remains misaligned to the left when the vehicle is traveling straight, impacting driver perception, confidence, and potentially overall safety. In January 2025, the dealership performed a front-end alignment in response to my concern, acknowledging it as a deviation from acceptable standards. However, when the issue persisted, Ford reversed course and claimed the off-center wheel was an intentional design feature called “Clear Vision,” supposedly meant to improve gauge visibility and compensate for road crown. This “feature” is not documented in any Ford manuals, bulletins, tr

cruise control 1 complaint shown

12/30/2024 ODI #11633276.0

 New SAFTEY ISSUE  ....  At about 670 miles on the odometer, the cruise control is acting up, Set cruise control to any speed and within less than a minute it jumps up to another value. I.E. set at 45mph, jumps to 61. Set at 50 mph, it jumps to 61. At 70 mph setting it goes to 86mph!.  Replicated this many times today (12/18/2024). It didn't make any difference between Normal, ECO or Tow/HAUL MODES. Testing further demonstrates that the cruise will step up as above after engaging and if you let it run by itself it will make a second jump then a third to 86MPH! Needless to say I didn't check to see what it would do if it hit 86mph!! Not safe to operate. Other than above the cruise had been working fine. BTW, it did matter if lane departure was on or off either as a note. As late as today 1

visibility 1 complaint shown

09/19/2024 9,000 mi ODI #11615505.0

The contact owns a 2024 Ford F-350. The contact stated that upon approaching the vehicle in the morning during a rainstorm, he observed that both the driver’s and passenger’s side windows had rolled down independently. As a result of the failure, the vehicle had become rain soaked overnight. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 9,000.

brakes 1 complaint shown

08/23/2024 ODI #11610474.0

When pulling a trailer the breaks are delayed by at least 8 seconds. The hand break normally does it instantly but no longer. This is a safety issue when pulling trailer that it pulling over 20K lbs & not being able to stop immediately when placing you foot on the break. Vehicle was look at by Ford dealership who stated they have had many complaints regarding this issue to contact Ford Motor Company.

body 1 complaint shown

05/29/2025 ODI #11663683.0

The contact owns a 2024 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V806000 (BACK OVER PREVENTION, STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

Showing 300 of 41 total complaints. The full federal record is available at nhtsa.gov/vehicle/2024/Ford/F-350#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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