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moderate 17 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →
Steering accounts for 18% of all owner complaints filed against this vehicle, across 7 categories tracked.
A loss of steering control or steering lock-up can increase the risk of a crash.
Buyer takeaway: The 2024 Pilot is showing serious electrical and steering control problems that dealers struggle to diagnose and fix—power steering cuts out, dozens of warning systems activate together, and the steering rack makes persistent noise even after replacement. These aren't minor annoyances; they're safety failures that recur shortly after repair, and Honda's response has been slow.
Owners report four distinct steering and control problems. The most serious: electric power steering suddenly cuts out while driving, making the wheel extremely hard or impossible to turn, often triggered by sensor misfires or electrical glitches that cause the entire driver-assistance suite to fail at once (lane keep, adaptive cruise, collision braking, hill assist, stability control, and more). Power returns only after shutting the engine off and restarting—an unreliable fix that leaves drivers in dangerous traffic situations.
Second is a chronic clicking, grinding, and crunching noise from the steering rack during low-speed maneuvers and parking, worse when the engine is warm. Dealers replace the rack under warranty, but the noise comes back within weeks or months—some owners have had two replacements in a year.
Third: a cascade of electrical failures where the parking brake engages by itself, the car won't shut off, and all safety systems disable at once. One owner traced this to toggling the brake hold and engine idle-stop features during normal driving.
Fourth: the collision avoidance system brakes hard with no vehicle ahead. Dealers often cannot reproduce these intermittent faults or find any diagnostic codes, leaving owners frustrated and unsafe.
Same Honda Pilot steering reports on nearby years: 2023 · 2025
Complete loss of power steering assist or steering becomes extremely difficult to turn and effectively locks, often accompanied by multiple warning messages (Hill Start Assist, Trailer Stability Assist, Hill Descent Control, Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation Braking System, Road Departure Mitigation, Low Speed Braking Control, Auto High-Beam, Electric Power Steering system problem). Steering assist may be temporarily restored after powering vehicle off and on, but may feel loose and unstable ('wobbly') before normalizing.
When: Intermittent; occurs at various speeds and driving conditions; one reported at 35,000 miles; incidents reported from June 2024 onward in 2024 model year vehicles
Symptoms owners cite: Steering wheel becomes extremely difficult to turn or locks while driving; Multiple dashboard warning messages appear suddenly; Steering feels loose and unstable after power cycling; Power steering cuts out intermittently; Steering wheel locks and unlocks randomly; System resets after vehicle is powered off and on; Hesitation or jerking during acceleration preceding steering failure
Codes mentioned: Electric Power Steering system problem - Steering Assist Not Available, Hill Start Assist problem, Trailer Stability Assist problem, Hill Descent Control problem, Adaptive Cruise Control problem, Lane Keeping Assist problem, Collision Mitigation Braking System problem, Road Departure Mitigation problem, Low Speed Braking Control problem, Auto High-Beam problem, Low Voltage Code
Repairs/costs cited: Dealer repairs often involve sensor and camera replacement or rear wheel speed sensor reinstallation. However, problems frequently reoccur shortly after repair. Some dealers unable to replicate issue or detect diagnostic codes at time of inspection despite owner videos showing the behavior. Steering rack has been replaced under warranty in some cases.
Recalls/TSBs owners mention: Honda Corporate advised issue must recur 2-3 times before considering vehicle replacement. Recall NHTSA Campaign Number 23V735000 (STEERING) was issued but did not resolve underlying problems for some owners. Some owners received partial recall-related repairs at dealers.
Electric steering rack produces abnormal clicking, crackling, grinding, crunching, or knocking noises that emerge after the vehicle warms up and are most noticeable during low-speed maneuvers (parking lot speeds) and when turning the wheel left or right. Issue has reappeared multiple times even after warranty replacement of the steering rack component.
When: Occurs after vehicle is warmed up, typically 10-20 minutes into drive; most noticeable during low-speed steering maneuvers and parking; reported in 2024 model year and noted as common in 4th generation (2023+) Pilots
Symptoms owners cite: Clicking noises from steering rack during low-speed driving and parking maneuvers; Crackling sounds after vehicle warms up; Grinding noises when turning wheel left or right; Knocking or crunching sounds during steering input; Crunching and clunking noises when turning at stopped position; Noises more pronounced in warm temperatures
Repairs/costs cited: Steering rack has been replaced under warranty, but noises reappear 1-2 months after replacement in some cases, suggesting recurring defect. One owner reports steering rack replacement twice in approximately one year. Another replacement was ordered but delayed (3+ weeks without part availability). Dealers often state they cannot replicate the issue or claim noises are normal.
Recalls/TSBs owners mention: No technical service bulletin is publicly known for this issue according to owner reports. Some dealers claim the noise is normal for the vehicle.
Multiple interconnected system failures triggered by specific operational sequences or electrical faults, resulting in simultaneous activation of numerous warning systems and loss of vehicle control features. Appears related to interactions between brake hold, engine idle-stop, and drive controller functions. Owners report that toggling brake hold and engine idle-stop in combination may reproduce the issue.
When: Can be reproduced by toggling Brake Hold and Engine Idle-Stop features in various combinations while driving at 35-40 mph with 4-5 stops of 30 seconds each; also occurs spontaneously and intermittently since model year 2024
Symptoms owners cite: All warning indicators flash simultaneously; Parking brake engages on its own at traffic signals; Car will not turn off during malfunction; Engine stalls or fully shuts off at stop lights randomly; Lane assist, automatic hill braking, and multiple automated safety features stop functioning; Backup camera and related systems become inoperative; Seatbelt alarm activates repeatedly without cause; Computer screen shuts off
Codes mentioned: Lane Keeping Assist disabled, Hill Start Assist problem, Adaptive Cruise Control disabled, Collision Mitigation Braking System disabled, Road Departure Mitigation disabled, Multiple safety system warning messages
Repairs/costs cited: Dealers have identified improperly installed rear wheel speed sensor as one cause and claimed to reset error codes, but issues persisted immediately after vehicle retrieval. No permanent repair solution found in multiple service attempts. Owners report diagnostic specialists and phone mechanics unable to diagnose root cause.
Recalls/TSBs owners mention: No manufacturer response or recall specifically addressing this cascading failure pattern reported by owners.
Collision Mitigation Braking System activates and applies brakes automatically without any collision threat present. Dashboard displays collision warning and brake system light when no vehicles are in front or when following vehicles are at safe distance.
When: At least one incident reported; issue appears intermittent
Symptoms owners cite: Sudden collision warning displayed on dashboard; Automatic braking applied without collision situation; Brake system light illuminated; Collision mitigation braking system problem warning displayed; No vehicles in collision path
Codes mentioned: Collision Mitigation Braking System problem, Brake system light, Collision warning light
Synthesized from 17 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
I bought my 2024 Honda Pilot two weeks ago, it only has 300 miles and suddenly all the warnings indicating system failures were activated, engine check, lane assist, emergency braking, emission system, etc., it almost didn't start, it left me in road. It is not possible that something practically new is failing like that with two weeks of use and only 300 miles, that is not right, it is putting…
My Honda is having strange, intermittent issues with a plethora of things. I have taken it to a diagnostic specialist who worked with a phone mechanic and noone can tell me what is going on. My car will fully shut off at stop lights randomly, so I have to turn off the auto-idle feature every time I drive. Sometimes my power steering cuts out and my wheel locks and unlocks and my computer…
Crackling/clicking noises coming from steering rack after the vehicle has warmed up and driven for 10-20 mins. Noises are more noticeable when driving at slow speeds and when pulling in/out of parking spaces. The electric steering rack in my vehicle has been replaced twice under warranty and these noises have reappeared approximately 1-2 months after each repair/replacement event which suggests…
Steering makes clicking and creaking noise after vehicle is warmed up and driving slow, like parking. Took it to Mcgraft Honda and service adviser heard the noise. Dealership then informed me that the tech could not duplicate the noise and told me it’s normal to hear noises while turning.
It's a documented issue but not catastrophic. 17 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
Based on the 17 complaints filed, steering issues most often appear around 35,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.