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ProblemsByVin Index / 2024-MERCEDES-BENZ-C-CLASS / COMPLAINTS
Full complaint record · NHTSA

2024 Mercedes-Benz C-Class owner complaints

11 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 3 complaints shown

3 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
10/11/2025 ODI #11692765.0

On Friday [XXX] at approximately [XXX]. My wife and I were driving our 2024 C-Class 300 (~8,000 miles on this vehicle) on [XXX] and entering the intersection of [XXX]. Riverside, CA 92506 when all of sudden the car just died (the engine stopped running, pushing the gas pedal with no power) and all the dashboard lights came on flashing like crazy. This incident paced my wife and I in a very venerable bad not safe situation. If there was any traffic at in this intersection at that moment it would have been a bad situation. I called MB Walter's they could hear the sounds which were loud and they ask me to open and close the doors to see if sound would stop and wait 5 minutes and try to restart. Waited 5 minutes car started and we drove it to Walter's. The week before I had it back in the

06/18/2024 ODI #11594999.0

I was driving and all of a sudden a loud sound started occurring and the sound appeared to come from my breaks as if they were about to give out. The car is currently at Mercedes getting looked at. I’m concerned for my safety as I have taken this car in for two other issues in the last couple of months.

03/11/2024 ODI #11576712.0

Within the first week of ownership (delivery on 1/15/24), the car's parking and/or front collision sensors started malfunctioning on a regular basis. The sensors repeatedly gave off false alerts when the car would approach intersections even though no obstacles were in front of, or behind, the car. The false alerts were quite startling and they consisted of loud alarms and warning images in both the driver's display and the car's heads up display. The repeated false alarms posed a significant safety hazard because they initially caused me to slam on the brakes risking a rear end collision. Once I realized the sensors were malfunctioning, I started to ignore them which is equally dangerous if a real collision needed to be averted. The car is currently in the service department, and it

other 3 complaints shown

07/30/2025 ODI #11677176.0

The driver’s seat in my car moves backward on its own while I’m driving. I’ve taken the car to the dealership several times, but the issue still hasn’t been resolved. This is extremely dangerous and frightening. It has happened twice on the highway, Several times in the dealership’s garage, And most recently, while I was pulling out of a parking spot: Half of my car was still in the parking area and the other half was already in the street. The road had a curve, so other drivers couldn’t see me until they got very close, which could have caused a serious accident. This is a serious safety concern that needs immediate attention.

05/11/2024 ODI #11588272.0

The vehicle was in drive, as I was turning right, the vehicle shifted from p(park) to n(netural) on the roadway. The car would not allow me to shift back to drive. I had to literally turn the car off and then back on in the middle of the road in order to put it back in drive Thankfully, there was not a vehicle nearby at the time, which could have caused a major accident or lost of life. At the time there was not a warning message at the time. Three days later tire pressure warning with fluctuating numbers occurred. I have only had this vehicle, purchased new for under five months. The vehicle is currently sitting in the service department at the Mercedes dealership waiting on a diagnosis(4) days so far. I will no longer feel safe and fear for my safety in that vehicle.

01/08/2026 ODI #11709707.0

The car jerks so hard at times randomly that it feels like I got rear ended and it is completely unsafe. It also does small jerks at times. It's happened driving 70 mph down a highway, making a right turn accelerating slowly. Going slow down the street at 35, at a red light completely stopped or stop sign. There's no rhyme or reason to it. I've taken it to Mercedes five or six times now with the same issue and they have not been able to duplicate the problem. It's currently at Jacksonville Mercedes dealership where I bought it with the foreman. He is with my permission driving it back and forth to work because I said I do not want the car back until they can duplicate the problem and fix it or recall it or give me a new one or give me my money back. One of the instances that jerked so hard

brakes 2 complaints shown

3 total in this category · severe · avg repair $450 · see brakes cluster analysis →
07/30/2025 Crash ODI #11677330.0

The vehicle appears to have experienced a braking system malfunction, possibly involving the brake-by-wire system, electronic stability control (ESC), or unintended acceleration event. When the brake pedal was fully depressed, the car suddenly and uncontrollably accelerated forward into a cinder block wall. After the incident, it was observed that only the left-side tires left skid marks, indicating an apparent brake imbalance or failure on the right side. The vehicle is available for inspection upon request. My safety and the safety of others were severely compromised. My daughter and I were in the car during this and are extremely traumatized. Despite pressing the brake pedal, the vehicle accelerated forward and crashed into a cinder block wall, which could have resulted in serious inju

05/27/2026 ODI #11740286.0

I had to take a detour one night coming home, the detour led to a bridge that connects to a highway. Approaching the bridge my car started to jerk and pop up with all of these notification about “blind spot assistance” is down, “car engine failure, please check user manual”, “car malfunction” with a engine battery symbol. All the while the engine light was on. All these warning was popping up one after another, while I was trying to merge onto the bridge. Mind you there is no shoulder currently during the active merging or on the bridge, but I didn’t think of what would happen next. As I merge onto the bridge at 35mph the car shuts off completely on me. My car automatically sets itself into Neutral mode and I was rolling on the bridge at 35mph, no shoulder and no brakes or gas to move prop

powertrain 1 complaint shown

08/23/2024 Crash ODI #11610577.0

Issue: Post-Airbag Deployment PCM Lockout Description: I am reporting a critical safety concern regarding the 2024 Mercedes-Benz C300. After an airbag deployment, the vehicle's Powertrain Control Module (PCM) is designed to automatically lock, preventing the engine from being restarted. While this feature is intended to enhance safety, it poses significant risks in certain emergency situations. For instance, in scenarios such as a landslide, attempted robbery, or a collision with wildlife in a remote area with poor cell signal, this design could leave the driver stranded without the ability to restart the vehicle and drive to safety. The inability to restart the vehicle could result in life-threatening situations where immediate evacuation from the scene is necessary. Recommendation: T

body 1 complaint shown

03/31/2026 1 injury ODI #11728393.0

While driving on the highway with the panoramic sunroof open, the glass suddenly shattered, sounding like a gunshot or an explosion. Shards of glass flew into the vehicle and rained down on me, creating a very hazardous driving situation. I did not observe any foreign object that could have caused the sunroof to break.

Showing 300 of 11 total complaints. The full federal record is available at nhtsa.gov/vehicle/2024/Mercedes-Benz/C-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-08. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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