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ProblemsByVin Index / 2026-CADILLAC-VISTIQ / COMPLAINTS
Full complaint record · NHTSA

2026 Cadillac Vistiq owner complaints

17 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.

other 7 complaints shown

10/07/2025 ODI #11691805.0

The 2 silver speaker covers (located on each corner) and griddle panel (located behind the steering wheel) on the dashboard. When driving against the sun, The reflections of the covers and panel glare against the windshield and causing the visibilty of driving. Everything should be a clear view on the windshield when driving. Please see phots on the glares on the windshield.

09/08/2025 ODI #11685612.0

The glare from the dash to the windshield on occasion is so severe that it is impossible to see/avoid a pedestrian or other vehicle close in front of you. This is a major safety issue.

04/17/2026 ODI #11731748.0

4 months at the dealer and they can't figure it out. Also the rear midddle seat bench it's a nightmare to retract or open.i won't recommend this car.

03/13/2026 ODI #11724089.0

This happens every single time I use SuperCruise when driving back from work. Luckily I caught it the first time it happened so I'm alert now. While hitting a curve to the right to enter a freeway leaving from another freeway, SuperCruise abruptly disengaged going 55mph almost running me into the wall! Yes lights flashed and the seats vibrate but there were no early warning signs and if I hadn't taken control immediately I'll be in a coffin right now. Again it's an on going problem, I'm sure, or I hope somebody has reported this by now but this happens every single time on this curve no matter the time of day or weather conditions. I don't know how this is legal. It's a death trap. There are more problems, however I just found out about this website. This is just my first form.

03/13/2026 ODI #11724101.0

While driving home from work using SuperCruise, I almost died! Luckily I was paying attention that's why I'm here to give this testimony. I could have been doing this from another realm if my guardian angel wasn't watching over me. So there I was just using my SuperCruise doing 70mph. There was no traffic clear skies mid afternoon. Now I was using Google maps which is integrated into the infotainment system or so I thought. While coming up on an intersection/exit/merger Google maps showed red traffic at that merger (which is probably the reason why I'm still alive); however my car didn't slow down at all in anticipation. So approaching the congestion it was completely stopped cars due to heavy traffic. Remind you up until this section there was practically no traffic. All of a sudden, tra

03/13/2026 ODI #11724111.0

Ok this is getting old, I'll leave this one here then I'm done for now. I was driving to work like I always do and came up on this curve on the road. Not an intersection or an off ramp, the road just curved. So I figured SuperCruise right! Before I bought the car everybody on YouTube was raveling about how great it was so me leaving from my old school regular low income cruise control to SuperCruise was a major step. I was doing good in life! Too bad it almost ended that day. So I'm doing the speed limit, like 60 or 65mph second from the far left lane SuperCruise is on, light traffic, hit the curve, not thinking anything about it. Next thing I know the car departs my lane and goes two lanes over! Now I'm on the far right lane! No warnings, no turn signals, no seats vibrating this time. L

03/02/2026 ODI #11721552.0

Completely lost power because battery ran out, and since Cadillac only provided a digital owner's manual, not a printed one, it could only be accessed if the vehicle had power. We were stranded in an area without cell service and could not consult a manual to determine what to do. Cadillac's own website throws an error when trying to access the digital PDF at https://www.cadillac.com/support/vehicle/manuals-guides. This is a safety issue, not merely convenience.

visibility 4 complaints shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
10/13/2025 ODI #11693222.0

Light colored grill on dash behind the display reflects sunlight badly onto the windshield and impairs driving vision. Should be a mat-black color. Problem is present on all 2026 Vistiq cars.

09/19/2025 ODI #11688291.0

I have observed significant glare from the dashboard reflecting onto the windshield, especially during daylight driving and when sunlight hits at certain angles. The reflection obstructs the driver’s forward visibility, making it difficult to see the road clearly and creating a potential safety hazard. This issue occurs regularly in sunny conditions and has not been resolved by adjusting seating position, cleaning the windshield, or using polarized sunglasses. I believe this glare presents a visibility defect that increases the risk of an accident.

09/11/2025 ODI #11686655.0

Silver dash covering immediately behind the instrument cluster is highly sun reflective affecting driving vision. The dash material should be black in color.

04/04/2026 ODI #11729185.0

The shiny plastic piece behind dash screen & the back of the dash screen itself create a reflection in the windshield through the entire drivers side of the car. It seems both distracting and dangerous as with any amount of sunlight you are essentially always looking through that glare to see the road.

electrical 2 complaints shown

07/28/2025 ODI #11676625.0

I believe the issue involved Super Cruise, forward collision warning, and automatic emergency braking systems. The vehicle is currently at the dealership and available for inspection. It has been there since 6/22/25 because the brakes and rotors are on backorder. While driving on the highway in the middle lane on a Sunday afternoon, I activated adaptive cruise after the vehicle had been parked for over 2 hours. After driving seven miles, the car suddenly jolted to a stop in the middle lane, as if we had been hit. We hadn’t—but cars were forced to swerve around us at highway speeds. If traffic had been heavier, this could have caused a serious crash. I exited safely to a mall parking lot, where the car began smoking from the brake area and gave multiple warnings, including “Reduce braking t

03/27/2026 ODI #11727500.0

This is the second time the EV charging system has alerted for overheating and inability to charge. The dealer has now had the car for 2 weeks this second time. It was in the shop for 4 days the 1st time when the issue was not fixed. I was in the vehicle with my small child and had no air conditioning as well.

powertrain 1 complaint shown

07/07/2026 ODI #11748929.0

I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally. Shortly afterward, the vehicle displayed a “Reduced Acceleration – Drive with Care” warning message and vehicle performance was significantly reduced. The air conditioning also stopped cooling properly while outside temperatures exceeded 100°F. Because vehicle acceleration was limited and the warning indicated reduced propulsion performance, I did not feel comfortable continuing to operate the vehicle. I canceled a planned trip from [XXX] to [XXX] because I no longer believed the vehicle was reliable for highway travel. The vehicle was taken to the selling Cadillac

equipment 1 complaint shown

06/25/2026 ODI #11746495.0

I am filing a complaint regarding a GM Ultium Home EV Charging Station that failed while still under warranty. GM acknowledged the failure and sent a replacement, but the replacement was not equivalent to the original product. My original charger was a plug in model, but GM sent a hard wired model, which requires professional installation costing approximately $450. GM stated they no longer manufacture the plug in version and refused to provide an equivalent replacement or cover the installation cost. I contacted the GM EV Concierge (Case # 95387763)multiple times and escalated the issue. GM responded but continues to refuse to honor the warranty by either (1) providing a like for like replacement, or (2) covering the installation cost required solely because GM discontinued the original

brakes 1 complaint shown

05/21/2026 1 injury ODI #11739186.0

need this case escalated immediately as a serious safety incident. [XXX] around While driving my 2026 Cadillac Vistiq on [XXX] around [XXX]pm doing approximately 45 MPH.  The vehicle suddenly and violently activated automatic emergency braking with no vehicle, pedestrian, animal, or obstacle anywhere near me. The dash displayed a warning similar to:“Front Collision detected Brake now” The braking was severe enough to throw me violently forward and backward in my seat, causing neck and back pain that has continued after the incident. This was not normal operation. The vehicle created a dangerous situation and could have caused a rear-end collision if another vehicle had been following closely. I am requesting: Full diagnostic retrieval of all Forward Collision / AEB event data Inspe

cruise control 1 complaint shown

03/15/2026 ODI #11724426.0

The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicle in several times (Invoices from 8/26/26, 9/11/25, 10/21/25) and eventually had the F module replaced. This resulted in the system working for a time. Then on February 20th, 2026 the issue began again while driving. I tried a system reset on the dashboard, which seemed to resolve the issue for a time. The issue again began on 3/14/26 while driving. I again performed a system reset but the problem remains. I am unable to tell how fast I am going or if any of the electronics work. The onstar light is red and I do not get any response fr

Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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