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Direct rivals · Direct rivals in the full size suv segment

2014 Ford Explorer vs 2014 Toyota Highlander

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2014 Ford Explorer and 2014 Toyota Highlander are nearly tied on reliability data

Two direct rivals running close on the data. Reliability scores are within rounding distance (3.2 versus 3.4), and both have similar complaint patterns. At this margin, choose based on what specifically matters to your use case rather than overall scoring.

2014 Ford Explorer

3.2/5
Reliability score
1,667 complaints
0 recalls (0 critical)
$14,550 repair exposure
vs

2014 Toyota Highlander

3.4/5
Reliability score
133 complaints
4 recalls (0 critical)
$8,500 repair exposure

Stories from the shop

Direct rivals running close enough that you'd be fine either way. Reliability scores within rounding distance (3.2 for the 2014 Ford Explorer, 3.4 for the 2014 Toyota Highlander). When two vehicles in the same segment land this close, the data alone won't pick a winner.

If you lean 2014 Ford Explorer, know what you're getting into on steering and body. Those categories have noticeably more complaints than the 2014 Toyota Highlander sees, and they're not cheap items when they go.

Going with the 2014 Toyota Highlander? Watch the cruise control and tires. The 2014 Ford Explorer has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.7x higher on the 2014 Ford Explorer. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2014 Ford Explorer
2014 Toyota Highlander
steering
495 reports
critical · ~$700
4 reports
moderate · ~$700
body
254 reports
moderate · ~$1,500
27 reports
moderate · ~$1,500
engine
187 reports
moderate · ~$3,100
No reports
electrical
68 reports
moderate · ~$850
31 reports
moderate · ~$850
suspension
82 reports
moderate · ~$900
4 reports
moderate · ~$900
powertrain
69 reports
moderate · ~$2,500
7 reports
moderate · ~$2,500
visibility
32 reports
moderate · ~$350
8 reports
critical · ~$350
airbags
37 reports
critical · ~$1,100
No reports
cruise control
No reports
4 reports
severe · ~$600
tires
No reports
4 reports
moderate · ~$150

Common questions

Which is more reliable, the 2014 Ford Explorer or the 2014 Toyota Highlander?

It's close to a tie. Both vehicles score within 0.2 points on our reliability index (3.2 vs 3.4). At this margin, either choice is defensible — base your decision on the specific failure modes that matter to you.

What goes wrong more often on the 2014 Ford Explorer?

Compared to the 2014 Toyota Highlander, the 2014 Ford Explorer sees more reported issues in steering and body. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2014 Toyota Highlander?

Compared to the 2014 Ford Explorer, the 2014 Toyota Highlander has more complaints in cruise control and tires. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2014 Toyota Highlander has more active recalls (4 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $14,550 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2014 Ford Explorer on NHTSA · 2014 Toyota Highlander on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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