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Different vehicle classes · Different segments — choice depends on use case

2016 Chevrolet Cruze vs 2016 Ford Fiesta

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2016 Chevrolet Cruze versus 2016 Ford Fiesta — different vehicles, different jobs

These two come from different segments, which makes a direct reliability comparison less meaningful than usual. Showing the data so you can see what each one is good at and where each one breaks down. The reliability scores (3.6 versus 3.8) reflect different testing populations and use patterns — don't treat them as apples-to-apples.

2016 Chevrolet Cruze

3.6/5
Reliability score
246 complaints
1 recalls (0 critical)
$11,200 repair exposure
vs

2016 Ford Fiesta

3.8/5
Reliability score
178 complaints
0 recalls (0 critical)
$12,150 repair exposure

Stories from the shop

These come from different vehicle segments, which means we're not declaring a winner here. The 2016 Chevrolet Cruze scores 3.6; the 2016 Ford Fiesta scores 3.8. Different testing populations, different driving patterns, different categories of failure. Use the data below to understand what each one is good at and what each one breaks.

If you lean 2016 Chevrolet Cruze, know what you're getting into on engine and electrical. Those categories have noticeably more complaints than the 2016 Ford Fiesta sees, and they're not cheap items when they go.

Going with the 2016 Ford Fiesta? Watch the powertrain and wheels. The 2016 Chevrolet Cruze has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: these are different categories of vehicle. Pick based on what you actually need it for. We're showing the reliability data so you can factor in long-term ownership cost, not pick a winner.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2016 Chevrolet Cruze
2016 Ford Fiesta
powertrain
31 reports
moderate · ~$2,500
99 reports
moderate · ~$2,500
engine
53 reports
moderate · ~$3,100
14 reports
moderate · ~$3,100
electrical
46 reports
severe · ~$850
19 reports
severe · ~$850
steering
18 reports
severe · ~$700
7 reports
severe · ~$700
airbags
19 reports
severe · ~$1,100
3 reports
critical · ~$1,100
brakes
13 reports
severe · ~$450
No reports
cruise control
6 reports
severe · ~$600
No reports
body
3 reports
moderate · ~$1,500
3 reports
moderate · ~$1,500
wheels
No reports
5 reports
moderate · ~$400
suspension
No reports
4 reports
moderate · ~$900

Common questions

Which is more reliable, the 2016 Chevrolet Cruze or the 2016 Ford Fiesta?

It's close to a tie. Both vehicles score within 0.2 points on our reliability index (3.6 vs 3.8). At this margin, either choice is defensible — base your decision on the specific failure modes that matter to you.

What goes wrong more often on the 2016 Chevrolet Cruze?

Compared to the 2016 Ford Fiesta, the 2016 Chevrolet Cruze sees more reported issues in engine and electrical. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2016 Ford Fiesta?

Compared to the 2016 Chevrolet Cruze, the 2016 Ford Fiesta has more complaints in powertrain and wheels. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2016 Chevrolet Cruze has more active recalls (1 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $12,150 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2016 Chevrolet Cruze on NHTSA · 2016 Ford Fiesta on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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