In the European service world, Mercedes-Benz speed-control failures land on our lifts with regularity. 162 complaints across 32 year-model entries (2005–2020) is consistent with what we move in parts orders. The pattern repeats across model years, which usually points to a shared component supplier rather than a single bad production batch. 39 crash reports and 29 injuries on the record. Severity is real, not theoretical. Independent-shop repair on this category runs around $600; dealer pricing tends to run thirty to forty percent higher on European brands. If the car has ADAS, take a test drive that actually exercises it. False AEB triggers and adaptive-cruise drop-outs are common patterns.
ProblemsByVin MERCEDES-BENZ / CRUISE CONTROL
32 model-year entries · 2005–2020
Mercedes-Benz cruise control problems
162 owner complaints filed with NHTSA against Mercedes-Benz vehicles for cruise control issues. See cruise control across all makes →
Complaints
162
Recalls
0
Year-models
32
Avg fix
$600
39crashes
2fires
29injuries
Worst-affected Mercedes-Benz model-years for cruise control Top 25 by complaint volume
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
2014 Mercedes-Benz CLA-Class
20 complaints · ~$600 moderate
2020 Mercedes-Benz GLE-Class
10 complaints · ~$600 moderate
2013 Mercedes-Benz Sprinter
10 complaints · ~$600 moderate
2013 Mercedes-Benz C-Class
7 complaints · ~$600 severe
2008 Mercedes-Benz E-Class
7 complaints · ~$600 severe
2007 Mercedes-Benz C-Class
7 complaints · ~$600 moderate
2014 Mercedes-Benz C-Class
6 complaints · ~$600 severe
2008 Mercedes-Benz C-Class
6 complaints · ~$600 severe
2016 Mercedes-Benz Sprinter
5 complaints · ~$600 moderate
2015 Mercedes-Benz GLK-Class
5 complaints · ~$600 severe
2013 Mercedes-Benz E-Class
5 complaints · ~$600 severe
2010 Mercedes-Benz GLK-Class
5 complaints · ~$600 severe
2018 Mercedes-Benz GLE-Class
4 complaints · ~$600 severe
2017 Mercedes-Benz Sprinter
4 complaints · ~$600 moderate
2017 Mercedes-Benz GLE-Class
4 complaints · ~$600 severe
2015 Mercedes-Benz CLA-Class
4 complaints · ~$600 severe
2013 Mercedes-Benz ML-Class
4 complaints · ~$600 moderate
2009 Mercedes-Benz C-Class
4 complaints · ~$600 severe
2007 Mercedes-Benz S-Class
4 complaints · ~$600 moderate
2006 Mercedes-Benz E-Class
4 complaints · ~$600 severe
2005 Mercedes-Benz E-Class
4 complaints · ~$600 severe
2020 Mercedes-Benz Sprinter
3 complaints · ~$600 moderate
2020 Mercedes-Benz GLC-Class
3 complaints · ~$600 moderate
2018 Mercedes-Benz Sprinter
3 complaints · ~$600 moderate
2016 Mercedes-Benz GLA-Class
3 complaints · ~$600 moderate
Common questions
How many Mercedes-Benz cruise control complaints are on file with NHTSA?
162 complaints across 32 model-year entries from 2005 to 2020. No active recall campaigns currently cover this category for Mercedes-Benz.
Which Mercedes-Benz model has the most cruise control complaints?
The 2014 Mercedes-Benz CLA-Class leads with 20 complaints in this category. Next: 2020 GLE-Class (10) and 2013 Sprinter (10).
What does it cost to fix Mercedes-Benz cruise control problems?
Independent shops average $600 for cruise control repairs across the Mercedes-Benz lineup. Dealer pricing tends to run twenty to forty percent higher. Specific cost depends on the failure mode and parts availability.
Are there Mercedes-Benz cruise control recalls?
No active NHTSA recalls currently cover cruise control issues on Mercedes-Benz vehicles. The complaints are owner-reported and have not risen to a manufacturer recall.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database.
Editorial commentary written by Frank DeSantis, an independent contributor to ProblemsByVin
and not affiliated with Mercedes-Benz.
Severity ratings derive from reported crashes, fires, injuries, and fatalities on the NHTSA complaint and recall record.
Repair cost averages reflect independent-shop pricing and may differ in your area.