Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin MERCEDES-BENZ / ELECTRICAL
120 model-year entries · 2005–2024

Mercedes-Benz electrical problems

1,561 owner complaints filed with NHTSA against Mercedes-Benz vehicles for electrical issues. 1 active recall campaign. See electrical across all makes →

Complaints
1,561
Recalls
1
Year-models
120
Avg fix
$850
34crashes
138fires
38injuries
3fatalities

In the European service world, Mercedes-Benz electrical-system failures land on our lifts with regularity. 1,561 complaints across 120 year-model entries (2005–2024) is consistent with what we move in parts orders. The pattern repeats across model years, which usually points to a shared component supplier rather than a single bad production batch. 3 fatality reports on file with NHTSA tied to this category on Mercedes-Benz vehicles. That elevates this from nuisance to safety-critical. Across the 632 complaints reporting odometer mileage, the median failure lands at about 69,837 miles. Independent-shop repair on this category runs around $850; dealer pricing tends to run thirty to forty percent higher on European brands. Read the specific complaints before assuming the worst — the category covers everything from a forty-dollar switch to a twenty-five-hundred-dollar module.

Worst-affected Mercedes-Benz model-years for electrical Top 25 by complaint volume

1
2008 Mercedes-Benz C-Class
199 complaints · ~$850 severe
2
2009 Mercedes-Benz C-Class
146 complaints · ~$850 severe
3
2010 Mercedes-Benz C-Class
56 complaints · ~$850 severe
4
2015 Mercedes-Benz C-Class
47 complaints · ~$850 severe
5
2014 Mercedes-Benz CLA-Class
43 complaints · ~$850 severe
6
2014 Mercedes-Benz E-Class
35 complaints · ~$850 severe
7
2011 Mercedes-Benz C-Class
34 complaints · ~$850 severe
8
2020 Mercedes-Benz GLE-Class
29 complaints · ~$850 moderate
9
2016 Mercedes-Benz C-Class
28 complaints · ~$850 severe
10
2023 Mercedes-Benz GLC-Class
26 complaints · ~$850 moderate
11
2017 Mercedes-Benz C-Class
26 complaints · ~$850 severe
12
2007 Mercedes-Benz GL-Class
24 complaints · ~$850 severe
13
2017 Mercedes-Benz E-Class
22 complaints · ~$850 severe
14
2012 Mercedes-Benz C-Class
22 complaints · ~$850 severe
15
2005 Mercedes-Benz E-Class
22 complaints · ~$850 severe
16
2013 Mercedes-Benz C-Class
20 complaints · ~$850 severe
17
2014 Mercedes-Benz ML-Class
19 complaints · ~$850 moderate
18
2007 Mercedes-Benz E-Class
18 complaints · ~$850 severe
19
2017 Mercedes-Benz GLC-Class
17 complaints · ~$850 severe
20
2006 Mercedes-Benz R-Class
17 complaints · ~$850 severe
21
2020 Mercedes-Benz GLS-Class
16 complaints · ~$850 severe
22
2019 Mercedes-Benz GLC-Class
16 complaints · ~$850 severe
23
2006 Mercedes-Benz E-Class
16 complaints · ~$850 moderate
24
2015 Mercedes-Benz CLA-Class
15 complaints · ~$850 severe
25
2008 Mercedes-Benz E-Class
15 complaints · ~$850 severe

Active recalls — Mercedes-Benz electrical 7 on file

severe NHTSA 17V272000 April 21, 2017 2016 Mercedes-Benz Metris

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Fix: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
severe NHTSA 22V365000 May 20, 2022 2021 Mercedes-Benz AMG GT

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
severe NHTSA 22V360000 May 20, 2022 2021 Mercedes-Benz Metris

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
severe NHTSA 18V724000 October 15, 2018 2018 Mercedes-Benz AMG GT

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz AMG GT Cabrio and AMG GT-C Cabrio vehicles

If the air bags do not deploy as intended, it can increase the risk of injury.

Fix: MBUSA will notify owners, and dealers will update the air bag control unit software, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100008.
severe NHTSA 19V715000 October 8, 2019 2020 Mercedes-Benz Metris

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Fix: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
severe NHTSA 21V058000 February 5, 2021 2020 Mercedes-Benz AMG GT

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
severe NHTSA 21V055000 February 5, 2021 2020 Mercedes-Benz Metris

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Common questions

How many Mercedes-Benz electrical complaints are on file with NHTSA?

1,561 complaints across 120 model-year entries from 2005 to 2024. 1 active recall campaigns cover electrical issues across the Mercedes-Benz lineup.

Which Mercedes-Benz model has the most electrical complaints?

The 2008 Mercedes-Benz C-Class leads with 199 complaints in this category. Next: 2009 C-Class (146) and 2010 C-Class (56).

What does it cost to fix Mercedes-Benz electrical problems?

Independent shops average $850 for electrical repairs across the Mercedes-Benz lineup. Dealer pricing tends to run twenty to forty percent higher. Specific cost depends on the failure mode and parts availability.

Are there Mercedes-Benz electrical recalls?

Yes — 7 active recall campaigns cover electrical on Mercedes-Benz vehicles. Recall fixes are free regardless of mileage or warranty status. The list below shows current campaigns with their NHTSA numbers.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Editorial commentary written by Frank DeSantis, an independent contributor to ProblemsByVin and not affiliated with Mercedes-Benz. Severity ratings derive from reported crashes, fires, injuries, and fatalities on the NHTSA complaint and recall record. Repair cost averages reflect independent-shop pricing and may differ in your area.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.