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critical 10 complaints filed with NHTSA · avg repair $700
THIS CONDITION COULD CAUSE "CLUNKING" NOISE WHEN STEERING AS WELL AS DECREASED STEERING EFFECTIVENESS POTENTIALLY RESULTING IN A CRASH.
TL* THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LOOSE NUT IN THE STEERING COLUMN, WHICH CAUSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000.
The contact's brother-in-law owned a 2007 Ford Explorer. The contact stated that while her brother-in-law was driving 60-62 MPH, her husband was sitting in the front passenger's side seat, the contact was sitting in the rear passenger's side seat and her sister was sitting in the rear driver's side seat. The contact stated that the front passenger's side end of the vehicle collapsed and hit the gr…
It's a serious issue. 10 complaints have been filed, including 2 reports involving a crash and 1 fatality(ies). We've classified it as critical based on NHTSA's reported outcomes.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.