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ProblemsByVin Index / 2007-JAGUAR-XK / COMPLAINTS
Full complaint record · NHTSA

2007 Jaguar XK owner complaints

17 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.

cruise control 6 complaints shown

6 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/18/2012 55,969 mi ODI #10489187.0

While accelerating to change lanes my vehicle went into wide open throttle. Despite removing my foot from the accelerator and slamming on the brakes the car could only be slowed to 40 MPH. Hit the ignition switch which shut the vehicle down including lights. Appeared I would be rear ended therefore hit ignition and vehicle restarted with car still stuck in wot with foot off accelerator. With engine screaming and right foot fully on brake only able to hold car down to 40 MPH. Hit ignition again which shut car down but once again following car about to rear end me and therefore once again hit the ignition with same result with car racing forward at wide open throttle despite no engagement of the accelerator. This time after holding the vehicle to about 40 MPH with full pressure on the bra

11/27/2008 3,500 mi ODI #10249985.0

I purchased a brand new Jaguar xkr convertible from my local Jaguar dealer on 1st august 2007. Shortly afterwards, whilst driving on the motorway I accelerated to overtake a car in the middle lane. When I released my foot from the accelerator, the car continued to go fast. It would not slow down. I applied the brakes and the car momentarily appeared to slow down but the sheer power of the engine continued to make the car go faster. The only way I could stop the car, was to put the gearstick into park and press the start/stop button. I took the car back to the dealers and they said there was nothing wrong with it but they reset the computer. This same problem has happened on a few occasions. The last time was on 16th january 2008 which was the last time I drove the car. The car went back to

10/17/2006 ODI #10171038.0

In the evening of 10/12/2006, within one day of driving a newly purchased 2007 Jaguar xk, upon starting, the vehicle raced independently between 6 and 8,000 rpms uncontrollably. This "runaway" car event could only be ceased by shutting the car down. The vehicle was returned to the Jaguar dealership immediately the next morning with details of the occurrence. On 10/13/2006, the service manager at crown Jaguar, john schnepp indicated that he had reported the incident to Jaguar and had been informed by Jaguar that the vehicle was released with defective software and that there had been at least two other dealerships that had reported the problem already. He indicated that he was instructed to upgrade the onboard software for the purchased vehicle to the most current release. We asked what

09/02/2008 2,000 mi ODI #10240634.0

Tl*the contact owns a 2007 Jaguar xk convertible. While approaching a stop sign, the contact applied the brakes. The vehicle lunged forward instead of stopping. The brake pedal was depressed, but the vehicle kept moving forward at less than 2 MPH. The vehicle did not come to a complete stop until it was approximately three feet into the intersection. The dealer stated that the issue was common and to continue driving the vehicle. He was advised to call back if the failure recurred. The vehicle worked normally for approximately 3,000 miles before the failure recurred. In this incident, the vehicle lunged forward and stopped approximately two inches from the preceding vehicle. The vehicle was towed to the dealer. They kept the vehicle for approximately 24 hours, but were unable to

08/30/2010 9,500 mi ODI #10352896.0

My Jaguar xk 2007's accelerator pedal got stuck in the on position. I was traveling at approximately 10-20 miles on hour when I punched the gas pedal to about 60 miles an hour. When I released the gas pedal the acceleration continued. I then applied the brake and the car continued to accelerate. I then pushed the brake to the floor and shifted into sports mode and downshifted. At some point the accelerator must of disengaged as I was able to stop at the approaching intersection. Thank god, no one was hurt and I did not have to crash the car to stop. I subsequently had the car towed to the dealership where I bought the car only 5 weeks ago. They have had the car now for 3 days and have not given me any information about why this occurred. *tr

01/15/2024 Crash ODI #11565510.0

On at least 3 occasions, my vehicle had unintended acceleration and applying brakes did not stop the car. I put it in park to stop. I took it to the Foreign performance (mechanic shop) on 11-29-23 after the first time and they said they fixed it. It occurred again on 12-8-23. I again threw it into park. I called the shop on 12-11-23 and they agreed to see it on 12-12-23. I hit a car on 12-11-23 around 11:45 am coming out of my driveway. I had my car towed to mechanic. The other car did not need to be towed. On 12-20-23, Foreign Performance wrote: "Vehicle is driving normally at this time. Checked for any set faults, none stored. Tested the function of the accelerator pedal and the throttle body. Both function normally. There are no bulletin issues by the manufacturer for this

body 2 complaints shown

12/28/2007 ODI #10213865.0

2007 Jaguar xk convertible with bad design with dash and windshield. Consumer states that the reflection of the dashboard on the windshield nearly caused her to run over 2 people . *kb the consumer stated the combination of the sun reflecting onto the light colored dashboard created a shadow effect on the windshield five inches high horizontally and graduating on each end of the windshield vertically seven inches, which caused a blind spot over the windshield.

02/06/2014 38,000 mi ODI #10563267.0

While driving the passenger footwell became drenched with water which startled the driver and obviously the passenger who was wet and her shoes soaked in water. The cause is something Jaguar is aware of because they have issued a service bulletin tsb jtb001211 which replaces the drain tube from the ac. This is a real safety concern and many Jaguar xk vehicles 2007-2011 have experienced this problem and have been forced to pay $1,200 - $1,500 for the defect to be repaired. Many vehicles are outside of warranty period. The sudden rush of water from the dash is likely to cause a serious accident. *tr

electrical 2 complaints shown

09/14/2008 4,000 mi ODI #10242173.0

Vehicle is equipped with a keyless start option. On two occasions within 3 days, the car would not stay running when the start button was depressed. On each occasion, after 5-6 attempts at starting the engine, each time the engine would stall when the transmission was placed in either d or r. After waiting approximately 5 minutes, the car would start and operate normally. Both times the vehicle was driven to dealer service and each time the technician would note "no problem found-could not duplicate problem." in both instances, technician reprogrammed all keys. In the second instance, the technician replaced the batteries in all keys. The problem has not recurred. *tr

08/22/2008 7,000 mi Fire ODI #10239275.0

Jaquar 2007 xr xenon headlights (bilateral!) bulbs within headlamp case actually fully melted. Caused a small contained fire, while car was pulling out of driveway. Driver witnessed this & called for tow after containing rt side fire inside headlamp..brought in for service...ordered new headlights....waited 1 month for parts to come from uk....couldnt drive car---no lamps available at night...Jaguar ruled car driveable while awaiting parts...driver disagreed for safety reasons. One month went by, headlamps, bulbs replaced....called jaquar said I was 1 st serious headlamp defect. *tr

powertrain 2 complaints shown

06/15/2008 2,800 mi ODI #10231062.0

My wife and I nearly suffered a fatal accident owing to what turned-out to be a known defect in the Jaguar motor management software resident in our and likely every 2007 and later supercharged Jaguar engine. Our automobile, with 2800 miles on the odometer, without warning went from accelerating into the idle mode and then remained unresponsive to throttle input placing the automobile in a deadly 't-bone,' fortunately, the driver of the Lincoln SUV (I can still see the grill in the passenger window and hear my wife's screams), managed to stop his vehicle just inches from the passenger door. Jaguar calls the condition that disabled the car without warning its "limp mode." the 'limp mode' was further described by the dealer and a representative of Jaguar management as 'a means of pro

02/17/2010 ODI #10311270.0

I experienced 4 uncontrolled acceleration events with my leased 2007 Jaguar xk coupe in the months prior to march 2009. The car was taken to dealer each time and "extensively tested". There was no answer ever given for the cause. The Jaguar north america distributor consumer office was ineffective and unresponsive despite numerous contacts with them. I returned the car to bill knight Ford/Jaguar tulsa in march 2009 and leased a 2009 Jaguar xk. *tr

engine 2 complaints shown

03/27/2018 172,000 mi ODI #11081479.0

Tl* the contact owns a 2007 Jaguar xk. The contact stated that the check engine light remained illuminated while driving approximately 35 MPH. An unknown dealer confirmed that the failure was due to the oxygen sensors being defective. The sensors were replaced twice. The failure began after adding o'reillys octane booster to the fuel tank. While using a funnel the contact observed that there was a sediment in the container after it was added to the fuel tank. He was advised by the mechanic that the sediment was paint thinner. The contact stated that the check engine light illuminated after the vehicle was repaired. The VIN was not available. The approximate failure mileage was 172,000. *tt the consumer stated the defective product remained available for purchase on the shelves at the st

02/05/2008 4,400 mi ODI #10216948.0

On 1/14/07, took 6-month-old 2007 xk to dealer for knocking sound coming from front of vehicle. Found to be "running as intended," no problem found. Five days later, found car to be completely dead in parking lot after leaving a restaurant. Jaguar roadside assistance jump-started the vehicle the following morning, receiving an 'engine failure' warning message upon start-up. Car was towed in on flatbed. Software update performed by barrett Jaguar service department. Also repairs made as requested due to gas-cap release problems. *tr

wheels 1 complaint shown

06/20/2019 ODI #11221493.0

Obd2 scan shows that the run flat tires are not being protected by a low inflation warning that has been disabled for the vehicle. The recall #09v161000 is revealed by the obd2 computer report saying that there is a recall and providing this info. The manufacture makes claim there is not current recall. I would like to have this confirmed by NHTSA.

fuel system 1 complaint shown

06/04/2013 24,060 mi ODI #10515012.0

Incident #1 - jan 2013: as I was braking to a stop, the car suddenly went to what I would call "full throttle". My foot was on the brake so I firmly pressed the brake to prevent the car from crashing into my building. I tried pumping the accelerator quickly while practically standing on the brake but that made no difference in the rpms. I pressed the button to stop the engine. I re-started the car and it ran normally. Incident #2 - feb 2013: thinking incident #1, above, was a fluke, I continued driving the car without reporting the incident to my Jaguar dealer. My vice president and I stopped at a mcdonald's, paid at window #1 and as we moved to window #2 to pick up the food, the car again went to full throttle'with no advance warning with the back wheels spinning. My foot was on t

steering 1 complaint shown

01/29/2008 1,000 mi ODI #10216415.0

Tl*the contact owns a 2007 Jaguar xk. While driving 20 MPH, the vehicle experienced numerous computer failures, which caused a complete loss of power, manual steering, and braking ability. The vehicle was taken to the dealer five times. Each time, the dealer diagnoses a different failure; however, the symptoms are always the same. The battery was replaced three times and they enhanced the computer program and replaced the ABS. The failures are temporarily corrected for approximately a week, but then recur. The failure mileage was less than 1,000 and current mileage was 9,500.

Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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