2007 Lincoln Town Car steering problems

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact rel…

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND CONTACTED THE DEALER, WHO STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE…

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE RUBBER ON THE IGNITION SWITCH BECAME WORN PREMATURELY AND CAUSED THE STEERING WHEEL TO BE EXPOSED AND ALLOW DEBRIS TO PENETRATE THE STEERING WHEEL SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.…

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND MADE IT DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE STEERING SHAFT WAS REPLACED, BUT THE FAILURE RECURRED. IT WAS UNKNOWN WHO PERFORMED THE REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 286,000.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS NEEDED TO COMPLETE THE RECALL TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.…

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE REPAIR COULD NOT BE PERFORMED BECAUSE THE VEHICLE WAS PURCHASED IN OHIO AND THE STATE OF CALIFORNIA, IN WHICH THE CONTACT RESIDED, WAS NOT PARTICIPATING IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILU…

I LOST COMPLETE CONTROL OF STEERING OF MY LINCOLN WHILE DRIVING ( NO STEERING WHATSOEVER) AND FORTUNATELY THE DIRECTION OF THE CAR WAS HEADING TOWARD THE SHOULDER OF THE TURNPIKE. AND I GOT OFF THE ROAD ONTO SHOULDER. SCARY!! THIS CAR WAS RECALLED TWICE FOR THE STEERING SHAFT AND WAS TO HAVE BEEN REPAIRED. OR WAS IT!?? THIS COULD HAVE BEEN A MAJOR ACCIDENT, WITH LOSS OF STEERING!! FORD NEEDS TO …

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) AND STATED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AN…