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ProblemsByVin Index / 2007-MERCURY-MILAN / COMPLAINTS
Full complaint record · NHTSA

2007 Mercury Milan owner complaints

434 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

brakes 16 complaints shown

113 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/30/2016 138,000 mi ODI #10938821.0

Tl* the contact owns a 2007 mercury milan. While driving approximately 60 MPH, the brake pedal traveled to the floor when the brake pedal was depressed. There were no warning indicators illuminated. The contact stated that the same failure occurred three other times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 138,000.

12/29/2022 ODI #11499446.0

Brake pedal going almost to the floor once, then later did so again and almost didn’t stop, almost crashed.

12/29/2022 ODI #11499447.0

Brakes going to the floor twice, almost unable to stop the second time - almost crashed. This vehicle’s brakes were recalled per Ford. Cleveland Ford dealer in Cleveland TN agreed to fix it, then changed their minds a couple days later and said they weren’t required to fix it because they couldn’t replicate the problem. Mountain View Ford in Chattanooga agreed today to fix it, taking it there tomorrow. We’ll see.

12/29/2016 96,000 mi ODI #10938468.0

Several times over the years I have noticed while breaking the pedal goes soft. It happens sporadically. When it happens we check break fluid level which is always good. When hearing about the current investigation, it all makes sense. I believe my car has a defect with the anti-lock system.

12/29/2016 5,000 mi ODI #10938475.0

Tl* the contact owns a 2007 mercury milan. While operating the vehicle and depressing the brake pedal, the ABS indicator illuminated and the vehicle would not immediately stop. The brake pedal extended to the floor and the braking distance increased. The vehicle was taken to an independent mechanic who diagnosed that the ABS was faulty. The ABS module was replaced, but the failure continued. The module was replaced with the manufacturer's updated module and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 5,000.

12/29/2016 95,000 mi ODI #10938485.0

I drive a 2007 mercury milan, and I experienced a low brake pedal after an ABS event. I was traveling at 25 MPH and was approaching a traffic light that was changing to red. I applied the brakes to stop and slid on a patch of ice. My ABS kicked in and immediately afterwards my brake pedal fell to the floor. I was able to continue driving, however, I felt very unsafe. When pressing the brake pedal there was a split second of pressure and then the pedal would fall to the floor. I was able to stop, however, my stopping distance increased greatly. I was able to get where I was going but I parked the car after and refused to drive it. This same thing happened to me about a year ago, but after a day the pedal came back and seemed to be operating correctly. I had a brake maintenance done, and eve

12/29/2016 79,933 mi ODI #10938607.0

Mushy brakes both while stationary and in motion ~ twice in 2016. Front and rear brake pads were replaced on 01/18/2016. ABS control module was replaced on 12/23/2016.

12/29/2016 30,331 mi ODI #10938662.0

I am the owner of a 2007 mercury milan.in january of 2013 one of my front wheels hit a small bump in the road while braking which caused the ABS system to engage. Immediately afterwards my brake pedal went to the floor. I took it to the dealer and they replaced the brake booster and master cylinder, which were both covered under the extended warranty. However they also said that my front and rear rotors and brake pads were ruined and all must be replaced. This was not under warranty. The price tag for this was $604.51. I was told if I got the work done elsewhere I would void the warranty. So I paid the $604.51. In june 2016 while going down a steep hill I had to brake lightly when one of my front wheels hit a small pothole, the ABS engaged and again my brake pedal immediately went to the

12/28/2016 70,000 mi ODI #10937859.0

Brake pedal at times goes all the way to the floor and vehicle will not stop. This seems to occur after hotting a rut or pothole, or the ABS system kicks in. Very unsafe to drive when this happens.

12/28/2016 ODI #10937862.0

Tl* the contact owns a 2007 mercury milan. While driving at any speed and when the brake pedal was applied, it traveled all the way down to the floorboard. The vehicle was driven to a mechanic who diagnosed it as having a hydraulic pump failure. The vehicle was not repaired. The failure mileage was not available.

12/28/2016 65,000 mi ODI #10937868.0

Brakes went to the floor and I slid through a stop sign. My husband informs me the brakes have been like this for months. I usually don't drive this car, but I did that day, and will not drive it now, it is not safe. Our mechanic is stumped; bled the brakes, and replaced everything. Still going to the floor.

12/28/2016 87,000 mi ODI #10937895.0

12/9/16 after ABS activated on ice, the brake petal went to the floor. Now it takes several pumps of the brakes to stop quickly. Also, it can start to roll back when starting the car if the brake petal isn't firmly pressed down. Car at Ford dealer now. They said it needs a new hydraulic control unit which isn't being manufactured.

12/28/2016 108,000 mi ODI #10937928.0

I loose anti lock brakes completely/partially when stopping suddenly. The brakes become very "loose" meaning all they way to the floor. I noticed this starting last year, then again this year.

12/28/2016 75,000 mi ODI #10938023.0

When the car is under braking (light or heavy) conditions over rough or uneven surfaces, such as a manhole cover, or on slippery roads, the anti-lock braking system does not work properly. This increases the distance required to stop the car, heightening the chance of a crash. Specifically- the vehicle is operating under normal braking circumstances over a rough or slippery surface at less than 30mph, at this time the ABS engages (sometimes inappropriately/too conservative application of ABS), and it feels as if air is injected into the hydraulic system by the ABS pump at this time (not 100% sure if that is what is occurring, but that is what it feels like), as the pedal will become either very soft (poor brakes with heavy bias front to back throughout the pedal travel) or go all the way

12/28/2016 75,000 mi ODI #10938346.0

In two separate instances, I had to brake hard on slippery surfaces. Both times the anti-lock brakes engaged and stopped me, but in each case the next time I applied the brakes the pedal went soft, nearly touched the floor and the braking was less effective. In both instances the vehicle was in motion, on a street.

12/28/2016 80,000 mi ODI #10938365.0

Lost my front brakes after hitting pothole on one occasion and has happened a few times in wet weather with minor bumps, figured out that I had to turn my vehicle off to reset computer and pumped my brakes as if I just changed them and they came back.the first time this happened was about three years ago made some calls to dealers with no answers and my mechanic couldn't find anything and has happened at least 4 times since then

airbags 3 complaints shown

226 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/29/2017 ODI #11057443.0

Takata airbag recall. Recall was made in july 2016. Just receive another letter that replacement airbag will not be available until spring 2018. Why the long delay?

12/28/2017 ODI #11057048.0

Tl* takata recall. The contact owns a 2007 mercury milan. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (mark mclarty Ford Lincoln, 4400 landers road, north little rock, ar 72117) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer stated that parts would be available in the spring of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.

12/28/2016 ODI #10937855.0

Now I own a mercury milan @ cuz of the year make @ model is it still going to get a replace airbag for my vehicle now get back to me soon ok @ I'm handicap

powertrain 1 complaint shown

20 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/31/2011 39,252 mi ODI #10441940.0

Car always shifted hard at 2500 RPM's. But got progressively worse. Took to wayne Lincoln mercury (where I had purchased the car new) they tested the car and said nothing was wrong. Brought car back at about 53,000 miles with same complaint they said it was a motor mount. Had it checked at local garage they said motor mount was fine.power train warning light came on trans started to slip trans fluid almost black.car had extended warranty but dealer refused to honor because car didn't have 70,000 mile servicing done. Took to local trans shop transmission completely rebuilt car was fine for two weeks. Power train light came on trans started to slip brought car back. They rebuilt trans again. Power train light on again car jerked in reverse,back to tranny shop said it was slipping again

Showing 300 of 434 total complaints. The full federal record is available at nhtsa.gov/vehicle/2007/Mercury/Milan#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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