Good day, I took the car for the oil change and was advised by auto repairman that there is a fuel leak underneath the rear passenger side seat and the issue has a recall by Audi. Repairman stated he was unable to fix it due to the recall and instructed me to contact Audi direct to have the issue fixed. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2008 Audi Q7 owner complaints
32 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
other 11 complaints shown
There is a open recall for leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. But Audi has not provided any remedy yet. Called up the dealer and visited the showroom couple of times and they say the fix is not available. As a precautionary measure I would like to get this fixed as early as possible. Any potential damage could be fatal due to this. I am not able to sell or trade-in my car as well due to this problem.
My Audi q7 was conducted safety recall (NHTSA: 16v660) last 2017, but after recall the condition was same as previous. The condition was gas smell inside passenger cabin, and outside (in way of exhaust pipe..). When I drive couple of minutes, I felt headache and can't drive continued. I had visiting dealer shop located in spring in texas, and explanation my car condition, but they said that they can not do again due to already one year over. So, I've checked their reporting, but I couldn't located any changed any repair or changed parts (I.e., seal, packing) for fuel pump system. Please see attached. I believe this is very important for my health due to very strong gas leak. Please consideration of my situation. Thank you so much.
While driving and making turns I water comes out from underneath the dashboard. It comes out on both the drive and passenger side depending on which way I'm turning. I have reported this to Audi and have read about other owners experiencing the same thing. What I have found out is that it is a drain problem. The piping is crimped due to the type of material it is made out of. This is very unsafe when it comes out of the driver side because not only is it shocking while driving to have water splashed on you, but also because the floor is now wet where the break and gas pedals are located.
Tl* the contact owns a 2008 Audi q7. The contact stated that strong fuel fumes entered the vehicle without warning. The dealer stated that the parts and remedy were not provided from the manufacturer for NHTSA campaign number: 16v660000 (fuel system, gasoline). The windows had to be opened because due to the fume odor, which made the contact nauseas. The manufacturer was notified. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
Good morning, As of two days ago I began smelling gas when I exited my vehicle. I paid it no mind at the time since I was parked amongst other vehicles in the parking lot and this has never happened before or at least since I owned the vehicle. I placed a card board box under the vehicle just to sense if it was my vehicle and have a sense of security that I had nothing to worry about. The next day I did notice that the box contained stains of fluid and smelled like gas. As this is my only vehicle I had to drive to work and noticed that the smell got worst. As I arrived at work I immediately did some research and found out that there was a recall on the matter, but I did not receive any information pertaining to recall etc. On my way back home I drove below the speed limit and in the slow l
Hi, my car was found has bad gas smell back on sep 27th, and we brought car to midas auto service to check it up. Later they called me the fuel pump is cracked and fuel is leaking which need be fixed asap to prevent fire risk. Then we ask them to do it. They finished the fix on same day and we paid $943.38 . Later afternoon, we picked the car and went back home. We checked online to see if there is any recall for it. And found it has recall! So, we call the Audi recall service department at 1800-822-2834. The representative alaina told me to email requirement repair doc and payment doc to them to start the reimbursement process. I emailed to right way. After that, we didn't hear from them fro almost 2 weeks and we called them again on oct 13th. They told us that Audi declined our reque
Strong gasoline smell while driving and after car is parked in garage. Dealership diagnosed as bad fuel injectors, after fuel line was replaced and smell did not go away. Audi-certified mechanic does not believe it is the fuel injectors. The same model within a few years of mine has had a recall for fuel line issues.
I have an audi 2008 q7, that has a gas leak of some kind. Local mechanic says that it could be fuel pump leak. I looked for recalls to this problem and found two for 2008 q7 gas leaks. When I contacted the local audi dealership and gave them my vin, they said no recalls on that vin. When I called Audi corporate, they said the same thing when I gave them my vin. I clearly see the recalls on line and it states all q7 gas engines. This is a fire hazard and Audi is refusing to fix my car, because my vin number isnt listed. Its obvious that its associated with this recall and Im getting no help at all from Audi. They must take care of this recall.
Intake manifold flap on passenger not opening fully causing the check engine light to turn on. I checked the web and I there are a lot of complaints about the same problem. I've had BMW, mercedez, Toyota's and a lot more, none of those vehicle gave me problem. Audi is taking care of other models with 2.0 tfsi engine, they extended the emmission warranty to 10 yrs or 100k. Audi should take care of this issue aswell.
My car has a recall for a fuel tank flange and the dealer has been telling me since december 2016 that the parts are not in stock. I'm getting the run-around, either your recall is bs or they are ignoring me. Which is it?
fuel system 3 complaints shown
Audi recall 20w9... My 2008 q7 has developed a gas odor after turning off the motor. There is no fuel leakage or warning lights the smell is very potent and I dont think it is safe for my children to ride in I need it fixed or full compensation
The contact owns a 2008 Audi Q7. The contact stated that fuel was leaking from the fuel tank onto the ground. There was an abnormal odor of fuel detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was previously repaired under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The manufacturer was not notified. The failure mileage was approximately 95,000.
The contact owns a 2008 Audi Q7. The contact stated that his vehicle was included in NHTSA campaign number: 16V660000 (Fuel System, Gasoline). The contact had taken the vehicle to a local dealer where the recall repair was performed. Two years later the VIN was included in NHTSA campaign number: 18V818000 (Fuel System, Gasoline) after the initial remedy failed to correct the failure. The contact recently discovered that fuel had been leaking from the vehicle. Upon investigation, it was discovered that his vehicle was not included in the second recall. The dealer was notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline). The manufacturer was notified of the failure but offered no assistance. The vehicle was not
lighting 1 complaint shown
My lights frequently burn out, daylight running light, brake lights, lower lights, tail lights, night lamps. I've had to replace more bulbs than oil changes. Please help, this is costly and deemed not reliable or safe.
visibility 1 complaint shown
My passenger windshield wiper flew off while I was driving on the highway. It was raining pretty hard and the automatic wipers were going pretty fast when suddenly it snapped off and flew behind me. This happened on may 17, 2018. The dealer I purchased the vehicle from replaced it with another q7's wiper that was on their lot. This happened again on 11/06/2018... I was around the same area of the highway, it was raining and the wipers were going pretty fast. I was going about 50 miles per hour when it flew off again. I think this is very unsafe as the whole arms flies off which is made of heavy metal that can crack someone's windshield on the highway or even worse. There has to be something that can be done about this.
engine 1 complaint shown
The upper plastic intake runner flaps in the intake manifold broke causing the flaps and plastic debris to be pulled into the intake ports of the cylinder head resulting in intake valve and injector damage. This caused the engine to stop running.
airbags 1 complaint shown
Tl* (counterfeit airbag concern) the contact owns a 2008 Audi q7. The contact suspected that her vehicle could possess a counterfeit air bag. The contact had not experienced a failure. The manufacturer was not contacted. The current mileage was 70,000. The VIN was unavailable.
electrical 1 complaint shown
Tl*the contact owns a 2008 Audi q7. The contact stated that the vehicle would sporadically experience electrical failures. One evening as she turned the ignition switch, the vehicle lost power, which prevented her from removing the key from the ignition. Minutes later, the radio activated and the vehicle became operational. The contact is in the process of having the vehicle inspected to determine the cause of the failure. The failure and current mileages were 5,200. Updated 09/17/08. *lj the dealer repalced the electrical wires under the seat. Updated 09/24/08. *jb
body 1 complaint shown
Tl* the contact owns a 2008 Audi q7. The contact stated whenever it would rain or when washing the vehicle, water would leak into the front passengers side of the vehicle. The dealer advised the drain was clogged with leaves and the drain was unclogged but the failure persisted. The dealer then attempted to replace the circulator to address the failure but to no avail. The manufacturer advised taking the vehicle back to the dealer and would not provide any further assistance. The VIN was not available. The failure mileage was approximately 24,000 and the current mileage was approximately 30,000.