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ProblemsByVin Index / 2008-CADILLAC-SRX / COMPLAINTS
Full complaint record · NHTSA

2008 Cadillac SRX owner complaints

47 complaints filed with NHTSA on this vehicle , including 6 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

brakes 4 complaints shown

5 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/16/2016 114,000 mi ODI #10935926.0

The brake lines on my 2008 Cadillac have rusted through causing the brakes to fail, and cause other damage to the bottom line of the car.

08/21/2018 117,000 mi ODI #11121228.0

Brakes failed completely. Fluid leaked from severely corroded brake lines. Luckily, I was on a 25mph rd near home. Barely stopped with full pressure on pedal. I was headed for highway and am very lucky it didn't happen there. Gm brake line corrosion is a scandal. 30 years in car business and I never saw this on any other car.

08/20/2018 126,000 mi ODI #11121057.0

Brake line burst due to corrosion, line from master cylinder to ABS modulator, during panic braking situation while driving in the rain. Vehicle came within inches from rear ending a small car full of people. As a previous owner of a 2000 Chevrolet silverado, of which I had a similar experience, and subsequently replaced all the brake lines with stainless steel, I have no faith in the NHTSA as a result of the "gm brake line investigation" which in my opinion caved to politics in order not to bankrupt gm. How many lives will be negatively impacted by injuries and death as a result of not having gm address the issue of using garbage materials for hydraulic lines? Shame on everyone involved in the decision to chalk this up to salt corrosion. At the time of my 2000 silverado complain

07/09/2010 27,000 mi ODI #10342318.0

1. No braking when start Cadillac srx 2008 after sitting for more than 3 hours. June 2009 2. Took to dealer-they replaced pads and told me it was repaired. June 2009 3. Next day, no brakes again, returned to dealer and they informed that a brake pump needed to be put on the vehicle due to manufacturing flaw. Had them order part, but did not come in prior to returning to home town. Refused to forward part to my dealer.june 2009 4. Took car to my dealer and was told no such part existed. July 2009 5. Took car back 3 times to my dealer and was finally told there was a part to order to fix the problem. Sept 2009 6. Gm offered extended warranty for brake system and components. Accepted because thought problem taken care of. October 2009 7. June 2010 problem recurred. 8. July

visibility 4 complaints shown

8 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
10/13/2011 ODI #10430032.0

Car was parked in garage and the moonroof was opened earlier in the day with no issues. There were no cracks at all in the moonroof and no rocks had hit the vehicle. As the car was parked in our garage with our 1 year old daughter still in her car seat and my husband and I were at the front of the garage, the moonroof shattered and the glass got all over the interior of the car. Again, there were no signs of glass and or wear on the actual moonroof during the day. Cadillac's moonroof department stated that it may have been due to a temperature change. This is ridiculous since we live in new hampshire and the weather was a perfect 64 degrees and our garage was around 75. You assume that the glass in your car could withstand most situations. This could have been a major incident if we w

09/05/2007 ODI #10201960.0

Tl*the contact owns a 2008 Cadillac srx. The contact stated that the sun shined on the vents and created a reflection on the side glass. The glare affects his vision while driving. The failure mileage was 30 and current mileage was 659.

08/10/2008 ODI #10237612.0

2008 Cadillac srx. The dash has several areas of chrome and silver that reflect sunlight into your eyes *tr

06/30/2010 37,000 mi ODI #10340778.0

While driving north on i75 going roughly 70mph around 5:30pm est and when the sunroof shattered on my 2008 Cadillac srx. There was no one ahead of me close enough that would have cause degree to debris to fly up and break it. *tr

powertrain 3 complaints shown

11 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/14/2020 95,000 mi ODI #11383332.0

Bought used..in idol will vibrate steering colum ..always signals to check tires and oil..

11/19/2008 11,000 mi Crash ODI #10249356.0

Tl*the contact owns a 2008 Cadillac srx. While shifting from drive into park at 5 MPH, the vehicle suddenly accelerated forward. The vehicle crashed into another parked vehicle, and eventually stopped 30 feet away. There were no injuries. Through online research, the contact discovered NHTSA campaign id number 08v527000 (power train:automatic transmission) for the 2004 srx, which was identical to the failure with his vehicle. The vehicle is currently at the dealer. The current and failure mileages were 11,000.

10/15/2018 130,000 mi ODI #11140354.0

Stabilitrak light comes on, engine light comes on with reduced engine power, loud thumping noises from front drive train at any speed turning or driving straight, unsafe to drive

airbags 3 complaints shown

7 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/11/2023 Crash ODI #11559417.0

I got into an accident and my airbags did not go off

09/02/2009 28,736 mi ODI #10282621.0

For the past few months our Cadillac srx model year 2008 has experienced the passenger side airbag system being automatically turned off by the car itself when driving and a passenger is in the seat. Then it will come on of it's own accord. This happens repeatedly. My spouse weighs 120 lbs, sits normally in the seat. We have had the vehicle in the shop at galles and davis Cadillac in albuquerque, nm and they can't find the issue with it. When the try to retrieve the codes, they say there aren't any. They have replaced everything in terms of seat covers, pressure plate, etc. But the one item I don't believe has been replaced has been the module containing the software program. They have found no shorts, etc in the wiring. I noticed that the 2009 cts Cadillac (NHTSA campaign #08v582000, gm r

07/28/2014 28,000 mi Crash ODI #10616872.0

We were stopped at a traffic light, when the engine made a very loud, harsh noise and began racing at a high rev. Even with brakes fully applied, we were propelled into the intersection; tried to jam the gear shift into neutral, but could not in time. We were struck from the left front and the vehicle was knocked onto the right side. Minor injuries, treated and released at the emergency room. Vehicle was totaled. *js

steering 1 complaint shown

12/01/2020 120,000 mi Crash ODI #11377286.0

Tl* the contact owned a 2008 Cadillac srx. The contact stated that while his wife was driving approximately 60 ' 70 MPH, there was an abnormal sound coming from the passenger's side rear of the vehicle. The contact stated that his wife checked the rear passenger's side window to see if the window was rolled down. The window was not down. Several seconds later, there was a loud noise and the driver loss control of the steering wheel and the vehicle started spinning out of control. The driver attempted to regain control of the steering wheel while the vehicle was heading towards the guardrail. The vehicle crashed into the guardrail and spun out into the roadway. The contact stated that the air bags deployed. Another driver that witnessed the crash removed the driver from the crashed vehicle.

engine 1 complaint shown

11/27/2018 ODI #11154307.0

When driving the acceleration is slow to pick up. The engine light came on and when I took it to get check the code p0008 came up. That's when you have an issue with the engine module detecting a problem with the timing between the crankshaft and bank 1 crankshaft.

other 1 complaint shown

10/12/2017 ODI #11033113.0

Weaving in between cars without signaling, tailgating every car she came behind. She tried to cut people off. She tired to pull in front of people using nonexistent lanes. Speeding and vulgar hand gestures.

cruise control 1 complaint shown

07/21/2010 13,876 mi Crash ODI #10344556.0

Tl*the contact owns a 2008 Cadillac srx. While applying the brakes at a very low speed, the vehicle surged forward and crashed into a vehicle. A police report was filed. There were no injuries. The vehicle was towed to an authorized dealer who stated that they were unable to diagnose the failure. The vehicle was not repaired since the dealer was unable to diagnose the failure. The contact also stated that the failure had previously occurred intermittently. The failure and current mileages were 13,876.

body 1 complaint shown

3 total in this category · severe · avg repair $1,500 · see body cluster analysis →
06/29/2008 1,000 mi Crash ODI #10232636.0

Roll over and roof crushed causing severe spinal cord injury. *tr

fuel system 1 complaint shown

06/03/2014 64,000 mi ODI #10595893.0

Leaving work I started the vehicle and drove approximately 1/2 mile when the engine light came on and the vehicle started pulling and shaking. I pulled over and turned the vehicle off for a few minutes. I started the vehicle again and it continued to do this so I took it to the dealer and the dealer told me it was the exhaust system and would cost 2300 to fix. *tr

Showing 300 of 47 total complaints. The full federal record is available at nhtsa.gov/vehicle/2008/Cadillac/SRX#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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