2008 Dodge Sprinter owner complaints

2008 Dodge sprinter 2500 consumer writes in regards to replacement parts not available to repair passenger and driver airbag recall notices. *smd updated 09/14/2017*js

I have a Mercedes Sprinter Van that has a Dodge Vin number and no one wants to provide the replacement of the Airbag in the vehicle. Mercedes says its a Dodge and the Dodge Dealership in Freehold said they can not work on it since it has a Mercedes Emblem on it.

Tl* the contact owns a 2009 (na) Dodge sprinter 2500. The contact received notification of NHTSA campaign number: 15v312000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Tl* the contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign number: 15v354000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/05/17*lj

I have been waiting over a year and parts are still not available. I would think a safety issue that puts my passengers at risk would be addressed in a more responsible manner.

Tl* takata recall. The contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign numbers: 16v077000 (air bags) and 15v354000 (air bags) and stated that the parts were not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect.

Tl* takata recall. The contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign numbers: 16v077000 (air bags) and 17v478000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (ed voyles Chrysler Jeep Dodge, 789 cobb pkwy se, marietta, ga 30060) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Tl* takata recall .the contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign number: 16v077000 (air bags) and called two dealers (chuck patterson Dodge, 257 east ave, chico, ca 95926, (530) 895-1771) and (Mercedes-benz of rocklin, 4747 granite dr, rocklin, ca 95677, (888) 245-8764). Both dealers were unable to provide the recall repair. The contact was referred by one dealer to call the other, but neither specified the reason as to why they refused to provide the remedy and part for the recall repair. The manufacturer was notified and the contact was waiting to determine when the manufacturer would provide a remedy and part to an authorized dealer. The contact had not experienced a failure. VIN tool confirms parts not available. *bf updated 8/6/18*

Tl* takata recall. The contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign number: 15v354000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl* the contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign number: 15v354000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. Update 01/13/16 ma *js

Tl* takata recall. The contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign numbers: 15v354000 (air bags) and 16v077000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect. Updated 01/06/2017*ct

Tl* takata recall. The contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign numbers: 15v354000 (air bags) and 16v077000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2008 Dodge sprinter 2500. The contact received notification of NHTSA campaign number: 15v354000 (air bags). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl* takata recall. The contact owns a 2008 Dodge sprinter 2500. The contact stated that the recall notice for NHTSA campaign number: 16v077000 (air bags) was received in april of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

Recalled tire, bf goodrich commercial t/a lt245/75r16, delaminated while I was driving 60 MPH on a good surface, well maintained road. Luckily I maintained control and stopped on a wide paved shoulder. The DOT number was be11jd115111. I was never informed in any manner of this recall from either the tire manufacturer or my local dealer. Both could have easily informed me, but did not. Why? My name, address, and phone number along with the DOT number was on file with my local dealer. I checked with the owner of the business and was told he was not informed by bf goodrich. He did see the recall notice in a tire magazine but did not check his computer files as he did receive notice from bf goodrich. Had he received a recall notice, he would have checked his computer files. The known ti

Tl* the contact owns a 2008 Dodge sprinter 2500. While driving approximately 35 MPH with the air conditioner activated, the contact noticed a significant amount of smoke coming from the air vents. The vehicle was maneuvered to the side of the road and the contact exited the vehicle. Suddenly the vehicle engulfed into massive flames. A police and fire report were filed of the incident. The vehicle was declared destroyed and was towed. An investigation had not been performed to determine the cause of failure. The manufacturer was notified of the defect. The approximate failure mileage was 60,000. The VIN was unavailable.

My sprinter developed a leak in the roof in 2011. Water would collect in the OEM roof mounted a/c unit, then leak into the cabin when I started to drive . The quantity of water that would flow through the unit back into the passenger cabin was approx 2-3 cups of water, depended on how much rain water accumulated. I had this repaired in sept 2012 by Mercedes benz of chicago, for the cost of $1285. This was not under warranty. They said the seal was defective and was allowing water back into the cabin. Most of the cost was for labor, the seal will eventually have to be replaced again, as the roof flexes causing it to eventually crack and break. This is an obvious manufacturing/engineering defect. *tr

The esp dash light came on while leaving parking stall, the sprinter shifted hard down to first and would not shift. I turned the vehicle off and restarted now the vehicle was in high gear and would not shift driving on city street. I drove a short distance 1/2 mi. And turned the vehicle off, let it sit for a minute or so and restarted, the vehicle drove fine for a mile or so then the esp dash light came on again, no issues with shifting this time. The next day while driving on a residential street the esp light did not come on for a 1/4 mile when it did there was no shifting issue. I turned off the vehicle and restarted and the light did not come back on for several miles on city streets and one stop and restart at fuel station.

The contact owns a 2008 Dodge Sprinter 2500. The contact stated that while self-inspecting the vehicle, he noticed that both rear axles were detached. The vehicle was taken to an independent mechanic, who informed the contact that both rear springs had a cracked eye on the rear axles. The vehicle was not repaired. The contact related the failure to the NTSA Campaign Number: 08V347000 (Suspension). The manufacturer was not made aware of the failure. The failure mileage was approximately 224,000.