Tl* the contact owns a 2008 Hyundai entourage. The contact stated that the passenger's side sliding door would not release open after repeated attempts. The vehicle was taken to an authorized dealer numerous times where the motor was replaced each time but to no avail. The manufacturer was not notified of the defect. The failure mileage was unavailable.
2008 Hyundai Entourage owner complaints
72 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
body 8 complaints shown
Side slider doors no longer open manually using internal or external handles. Regardless of center pillar "power switch" setting above the mirror - the only way they open is using the key fob or the "open/close" switch also above the mirror. This is a very concerning human safety issue. In an accident situation - someone may not able to get out of the vehicle. Tsb-09-be-024 may be related.
Engine hood released from closed position and flew up at about 35-40mph. Latch and safety both failed. Notified Hyundai usa on oct 26, 2013. Resulted in significant hood damage but thankfully, the driver maintained control and no injuries. *tr
The automatic sliding door for the vehicle have had a number of issues in the past - either related to not opening fully, not closing fully or automatically closing while opening. The latter causes the door to close on a child's fingers. The latest incident happened on october 18, 2009 at about 4:13pm. While traveling from williamsburg, va back to rockville, md, (route 64, va) the left passenger door opened while the vehicle was in motion at approx 60 miles per hour. As a result, the driver had to perform an emergency stop on the highway to close the door. Until the vehicle was brought to a complete stop, the adult passenger in the front passenger seat had to hold onto the child seated at the open door. *tr
I was driving my van at approximately 40 MPH on a highway when hood flew up and broke windshield I have read that Hyundai and Kia have multiple recalls for hood safety latches not engaging and think the entourage should been included before there are any additional incidents
Driver side power sliding door does not open. *tr
This vehicle has been to the dealership over 10 times to fix numerous issues with the automatic doors. Issues include not opening, not closing, not stopping when obstructed and even opening while driving. Friday september 30, 2011 the van was picked up from the dealership after having the door fixed when the door opened on its own while backing out of the driveway. The following day after exiting the highway and pulling into a parking lot the left passenger door opened on its own right after it was put into park. Even with the power shut off to the door we could not get the door to remain closed. The vehicle was towed back to the dealership. The wrecker driver had to a bungee cord to keep the door closed for the trip. *tr
Drivers sliding door will not latch completely when it closes. You have to open and close door a few times and then it may latch worried door might open while driving and not sure if there was ever a recall that was missed on this van. The vehicle was in motion when this occurred
electrical 5 complaints shown
After closing passenger side slider door several times, it suddenly opened again without pushing the ceiling button ....on its own and I had to force it shut physically. The vehicle was in park but engine was idling
Tl* the contact owns a 2008 Hyundai entourage. While parked, the vehicle failed to start. The vehicle was taken to a mechanic who stated that the starter needed to be replaced. The vehicle was repaired and the manufacturer was notified. The failure mileage was 60,630. Updated 11/12/14*lj updated 07/15/2015*js
Tl* the contact owns a 2008 Hyundai entourage. The contact stated that the rear sliding doors operated independently. The failure occurred without warning. Prestige auto mart (288 broadway, taunton, ma) was contacted, but stated that they do not repair doors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not provided.
Charging system pulses the headlamps, bright to dim. Off idle stationary
The door handle just fell off of the door on the left side of the car. The automatic sliding door has given us many problems, we have taken it to get it fixed and it still does not slide properly. When my husband tried to open the door the handle just fell off. Now what do we do. *tr
suspension 3 complaints shown
Tl* the contact owns a 2008 Hyundai entourage. The contact stated that whenever they would maneuver the vehicle while parking, there was a squealing sound coming from the wheels. The contact took the vehicle to a certified mechanic to replace the tires however, the certified mechanic stated that the lower control arms had rusted and needed to be replaced. The vehicle had not been repaired. The contact had learned from Hyundai of perryville (343 n perryville rd, rockford, il 61107; (815) 229-0089) that the vehicle previously received a protective coating on the lower control arm to prevent excessive rust in 2014 under NHTSA campaign number: 13v556000 (suspension). The manufacturer was not made aware of the failure. The approximate failure mileage was 120,227. Invalid VIN.
Backing out of my driveway and my van started making a loud thumping noise. I was not able to go forward or in reverse. Looked underneath and found the driver's side lower control arm corroded and disintegrated, and the axel had come out of the transmission. There was a recall in 2014 for corrosion but all they did was spray something on that was supposed to protetct it. It did not work. If I had been anywhere other than my driveway it could have been an extremely bad situation as I lost control of my steering. I had it towed to the dealer today and they want $878 to replace the two control arms (with after-market parts).
2008 Hyundai entourage. Consumer is seeking reimbursement for vehicle repairs related to open safety recall. The consumer stated while driving the vehicle the steering failed pulling the vehicle into oncoming traffic. An auto mechanice advised that the front and lower control arm broke and was on recall. The consumer discovered the vehicle was not included in the recall, but believed it should have been.
lighting 1 complaint shown
2008 Hyundai entourage front headlight (head lamp) melted (both the driver's and passenger) side of the vehicle. Repair requires a new head lamp assembly including bulbs. Dealer estimated cost of repairs $369.00 each ($738.00), $55.00 each side for labor ($110.00), plus taxes. I estimates cost of repair approximately $1,000.00, depending of the state of tennessee taxation policy. *tr
brakes 1 complaint shown
Tl* the contact owns a 2008 Hyundai entourage n/a. The contact received notification of NHTSA campaign number: 20v061000 (service brakes, hydraulic). The vehicle was taken to priority Hyundai located at 1499 s military hwy, chesapeake, va 23320, to be repaired. The dealer was unable to provide the recall repair due to the parts being the incorrect parts. The contact stated that a VIN search showed no open recalls on the VIN. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.
steering 1 complaint shown
While turning left at an intersection, I heard a loud bang and lost steering control. I pulled over to the side of the road and called for a tow to my mechanic. The passenger side front wheel was displaced, the 2 front wheels were not parallel and the wheel had hit the front bumper cover causing it to come loose. The tow driver noted that the lower control arm snapped. Front passenger wheel was hitting the front bumper cover as it was pulled onto the flat bed. I called Hyundai corp and local dealer on following day (monday). I tried to get direction regarding inspection of vehicle. Since an additional tow could cause more damage; I asked if Hyundai could inspect at the local shop. I could not get any direction on how to get the car inspected. On the 3rd call I was advised that safety rec
engine 1 complaint shown
Tl* the contact owns a 2008 Hyundai entourage. The contact stated that the vehicle was leaking fluid. The vehicle was taken to a mechanic who stated that the valve cover gasket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,000.