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ProblemsByVin Index / 2008-MERCEDES-BENZ-GL-CLASS / COMPLAINTS
Full complaint record · NHTSA

2008 Mercedes-Benz GL-Class owner complaints

87 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

steering 6 complaints shown

35 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/09/2019 156,000 mi ODI #11287859.0

Steering wheel don't work proper way how should be. Steering wheel getting frozen when is vehicle driving.NHTSA campaign id # 08v682000

12/05/2017 111,000 mi ODI #11052636.0

Vehicle malfunctioned for the 5th time since june 2017 while driving on the surface street. SUV completely shut down while driving, loss of steering and dashboard illuminates every warning signal including a beeping sound; gears shut down and SUV completely stops was driving. In looking at the history (I'm the 3rd owner), the work performed for the defective camshaft was completed 2 years after the 2009 Mercedes bulletin and another replacement to the balance shaft and camshaft was performed 1 year after the 2012 bulletin. In its report, Mercedes issued a caution and stated, "new timing chain tensioner must be installed and only after the engine head covers (valve covers) are installed/bottled on. Failure to observe that will result in the over tightening the timing chain which will ultima

11/16/2016 111,000 mi ODI #10926429.0

Vehicle goes on one side, dealer blames and repairs struts, same issue happen after 5 months, and dealer blames air suspension bellows. Stiff and noisy steering may also be related to takata recall.

11/11/2018 ODI #11150789.0

Vehicle keeps losing air, steering wheel hard to turn, car leaning to right side, airbag lights keeps coming on, the car looses power when turning. During the night car will lower it self. ABS will come one, smell smoke. Was told by dealer I have leaks in the engine, had to repair suspension, and different struts and parts while during warranty and after spending thousands of dollars. I notified mbusa, and apparently this car has been having airbags and suspension issues repaired before I bought it, the previous owner has been doing the same repairs. Within a month of repairing on thing, the car starts to lean to right, make noise, leak fluids from who knows where.

11/09/2015 136,000 mi ODI #10789324.0

Tl* the contact owns a 2008 Mercedes benz gl320. The contact noticed oil leaking from the vehicle while it was parked. While driving 60 MPH and making a turn, an abnormal noise was heard from the steering wheel. The failure occurred constantly. The vehicle was taken to an independent mechanic who diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 08v682000 (steering) the manufacturer was not notified of the failure. The failure mileage was 136,000.

11/06/2018 110,000 mi ODI #11149599.0

Since dec 2017 the car presented steering problems at slow speeds, loss of power and hard to turn. Took it to the dealership that informed me that there were no issues. I did find in the glove compartment a receipt from a previous owner in which they replaced the power steering components in late 2016. It seems that this is a recurring issue with the car based on the many reported instances on this website.

suspension 3 complaints shown

14 total in this category · severe · avg repair $900 · see suspension cluster analysis →
11/24/2018 45,000 mi ODI #11153532.0

The airmatic suspension has failed, the truck is sitting low the air compressor blew into pieces from working to hard. This is a big problem with Mercedes airmatic shocks on many different model... Please help us ,this should be a recall.. I only have about 45000 miles on my truck.

11/08/2013 100,011 mi ODI #10551468.0

Today I was shopping in a store while my teenage son waited in the car for me. He came running in the store accompanied by a witness that was in the parking lot to tell me that something on my car exploded outside. The adult witness explained that the noise was so loud and so abrasive that they thought a bomb went off. It shook the entire car. Luckily nobody was hurt. What would have happened if this incident took place while I was driving the car? It has to have something to do with the air suspension. I'm having it towed to a mechanic tomorrow. I've spent lots of money fixing many things on this car. I can't wait to see how much this issue costs me (sarcasm). I've already replaced one of the airbags in the air suspension on the front driver's side. When those airbags go out,

10/22/2013 5,300 mi ODI #10548853.0

We have taken this vehicle to the dealer service numerous time complaining some weird noise coming from the left front side of the vehicle and a bumpy ride. Left vehicle with dealer service at least 8 times for the same problem but never fixed. Right before my warranty expired in december 2012; I took it back to the dealer for the same issue and asked them to completely inspect the vehicle for any problems needing repair before the warranty expires. The dealer service found no issues and were not able to resolve the issue of bumpy ride; asked us to replace tires (we were told the same 3 times previously and we replaced tires each time but never fixed the problem) and we replace all four tires the fourth time in 4 years. Picked up the car and noticed no of the issues were resolved; and the

other 3 complaints shown

11/14/2014 60,000 mi ODI #10655110.0

Tl* the contact owns a 2008 Mercedes benz gl450. The contact stated that the rear seat power control button failed to lock the seat in place. The contact mentioned that the control still had the ability to move the seat forward and backwards. The dealer stated that the seat needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 60,000.

11/03/2011 ODI #10434589.0

2008 Mercedes benz gl320. Consumer writes in regards to a defective traction control module *tgw the consumer stated the part in question is for the 4-wheel drive vehicles made in the u.s. According to the dealer, the part has been revised several times and they have issues with the unit failing. Even though the part is faulty new, it is being replaced often. Mercedes has given the consumer different stories about the part and denied the part number has one of the digits codes showing the number of changes. *jb

10/30/2013 77,500 mi ODI #10550102.0

Third row seat would not lock in position, either up for seating or down for cargo. The lack of locking effected the motor which raises and lowers the seat to lock position. Dealer and/or mfg. Claimed the seat frame is prone to bending. I had to pay to have it fixed. When I noted this sounds like a safety issue they offered to pay 75% for the part and discount on labor. *tr

electrical 2 complaints shown

4 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/20/2021 Fire ODI #11444483.0

Vehicle caught fire in my garage. Vehicle was running fine 2 hrs prior. My husband entered the vehicle to run an errand and the vehicle would not start. Tons of light came on the dash, including the airbag had deployed, though the airbag had not deployed. Vehicle was off but still sounded like it was running. Windows or nothing would work. We raised the hood and was not able to discover the issue. We could smell something, but was not sure what it was. We proceeded to go inside our home, but left the garage and hood open so the smell from the vehicle would leave the garage. Couple hours later we heard a hissing sound in the garage. My husband went outside and discovered the truck on fire. Not sure where it started, when saw it was underneath the vehicle. We extinguished the fire but the

11/25/2017 111,000 mi ODI #11048387.0

Status ' 4th time trying to repair the engine shut down issue 'vehicle malfunctioned during driving four separate occasions with kids in the car ' complete shutdown while driving, loss of steering and dashboard illuminates every warning signal (see picture below) 'Mercedes in downtown los angeles fixed the car (see receipt $4,600 in repairs) and SUV continues to stop. Since the 1st incident, the dealership has attempted to fix the issue three times and has been in the shop over 60 days this year. I contacted the ceo's office and a representative has stepped in to assist with the issue. They have brought in a special engineer to research the issue but that still did not correct the issue. On 10/20/17 almost two months after having my car in the shop, I picked up the SUV. On 11/18/17, t

engine 2 complaints shown

4 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/04/2018 ODI #11155953.0

Tl* the contact owns a 2008 Mercedes-benz gl450. The contact bought the vehicle two months ago. While driving, the vehicle shut off suddenly. The vehicle had to be traveling at a high rate of speed in order to be coasted safely to the side of the road. The contact called ferguson superstore (1601 n elm pl, broken arrow, ok 74012, (918) 258-1800) and was informed that they did not have the tools to check a Mercedes-benz and advised the contact to consult with a Mercedes dealer. The contact was currently scheduling an appointment with a Mercedes dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

10/31/2015 90,000 mi ODI #10787401.0

The car broke in the middle of the 45 MPH road in a very dangerous intersection. Towed the car to dealer and they told me the engine is completely damaged and need to be replaced. They told me the timing chain got loose and will cost ~$15k to replace the damaged engine.

brakes 1 complaint shown

4 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/28/2023 ODI #11562262.0

The contact owns a 2008 Mercedes-Benz GL450. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) and the contact had the vehicle towed to a local dealer. The contact was informed by the dealer that the recall repair could not be performed until the rear brake lines and a transmission diagnostic test was performed. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. Additionally, the manufacturer was made aware of the issue and was unable to have the dealer complete the recall. The contact had not experienced a failure. Parts distribution disconnect.

powertrain 1 complaint shown

12/17/2012 72,000 mi Crash ODI #10489054.0

This vehicle, and all others Mercedes-benz manufactures with an automatic transmission shift selector of this type need an added safety feature to disallow a shift from the neutral position to reverse or drive unless the brake pedal is depressed. After reaching over from the exterior of the drivers side window to turn the ignition to the on position to see which headlight was not functioning (as the display message stated), a slight apparent touch upward against the shift selector (located above the key and behind the steering wheel) engaged the vehicle in the reverse position causing the vehicle to reverse at approximately 5 MPH for 15 feet and come to a crashing stop against an anchored metal post and fortunately not into any other vehicles, oncoming traffic, structures, and/or anothe

cruise control 1 complaint shown

11/12/2010 30,000 mi Crash ODI #10365445.0

Tl*the contact owns a 2008 Mercedes-benz gl550. The contact stated the engine was turned on with the gear selector placed in the "park" position when an unexpected acceleration occurred which caused the vehicle to jump over two curbs and crashed into a tree. The vehicle continued to accelerate and then crashed into two unoccupied vehicles. There was no personal injury. The vehicle sustained severe damages and was towed to the dealer for exterior body repair and diagnosis. A police report was filed. The failure mileage was approximately 30,000. Updated 2/23/11 *cn updated 05/05/11

fuel system 1 complaint shown

10/26/2013 ODI #10549631.0

There is a fuel leak around the filter near the heating element. Sounds like the description of a recall with the 2011 and 2012 models. *tr

Showing 300 of 87 total complaints. The full federal record is available at nhtsa.gov/vehicle/2008/Mercedes-Benz/GL-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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